Name: The Palmer House Hilton
Address: 17 East Monroe Street, Chicago Loop, Chicago, IL 60603, United States of America, 17 East Monroe Street, Illinois, IL 60603, USA
Price range: Prices for upcoming dates start at $123 per night (We Price Match)
Rating: 8.3

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (3,312)

The Palmer House Hilton

This is a Preferred property. They provide excellent service, a great value, and have awesome reviews from Booking.com guests. They might pay Booking.com a little more to be in this program.

This neighborhood is a great choice for travelers interested in parks, architecture and museums – Check location 17 East Monroe Street, Chicago Loop, Chicago, IL 60603, United States of America – This neighborhood is a great choice for travelers interested in parks, architecture and museums – Check location

*8.9* Chicago Office of Tourism - Cultural Center: only 4 minutes away! (1,050 feet by foot)

DePaul University: only 4 minutes away! (900 feet by foot)

*9.1* Chicago Board of Trade Building: only 6 minutes away! (1,600 feet by foot)

*9.3* Millennium Park: only 6 minutes away! (1,400 feet by foot)

*9.3* Art Institute of Chicago: only 4 minutes away! (1,000 feet by foot)

*9.0* Chicago Public Library: only 5 minutes away! (1,300 feet by foot)

*8.9* Frank Lloyd Wright Building Conservancy: only 5 minutes away! (1,350 feet by foot)

*9.3* Cloud Gate - The Bean: only 6 minutes away! (1,400 feet by foot)

*8.9* Bank of America Theatre: only 2 minutes away! (400 feet by foot)

*9.2* Chicago Symphony Orchestra: only 4 minutes away! (950 feet by foot)

*8.9* LaSalle Bank Theatre: only 2 minutes away! (400 feet by foot)

*8.7* Ford Center Theater: only 6 minutes away! (1,550 feet by foot)

Traveler photo of Chicago

July 7, 2016

Lock in a great price for The Palmer House Hilton – rated 8.3 by recent guests!

to get started.

Every concierge, on duty during our four night stay, was extremely helpful and knowledgeable. It made our daily sightseeing planning all the more easier.

Deirdre, Canada

Fabulous location close to Millennium Park and the Art Institute of Chicago. Outstanding historical character. Very comfortable bed. Super helpful concierge desk.

J&m, Canada

Location and Style of old Chicago Construction Skills And Ageless Beauty!!!!

Bigguy, United States of America

The historic nature of the hotel. Check in was easy.

Cynthia, United States of America

The beautiful lobby area - the historic nature of the hotel - the historic artwork. The beds are comfortable, the rooms are clean.

Pvfamily, United States of America

Convenient place, close to nearly all the tourist places.

Xiwen, United States of America

Luxurious hotel. Excellent walking proximity to CIBC Theater. Staff sent us a cheese/cracker/brownie plate which was so appreciated!

William, United States of America

We had a very big room with amazing king bed! Great location and helpful staff.

Marta, United Kingdom

Traveled with my daughter. We loved the two bathrooms. Appreciated the doormen who helped with UBER. We especially loved the art, the ceilings and the decor in the lobby.

Melvene, United States of America

Tatyana at the front desk was super pleasant and helpful,as was the concierge. Loved sitting in the beautiful upstairs lobby. Great location.

D, United States of America

Stay in the Heart of Chicago – Excellent location – show map

One of our top picks in Chicago.Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services.

A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. 24-hour housekeeping and room service are available.

Guests can relax at the indoor pool and hot tub, work out at the on-site fitness centre or visit the on-site beauty salon.

Lockwood Restaurant features a rooftop garden and offers American cuisine for breakfast, lunch and dinner. Amidst the historic lobby, guests can enjoy a crafted cocktail at the Lobby Bar or visit the elegant Potter’s Bar and Lounge.

The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel.

Chicago Loop is a great choice for travelers interested in parks, architecture and museums.

This is our guests' favorite part of Chicago, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

We speak your language!

The Palmer House Hilton has been welcoming Booking.com guests since Aug 4, 2009
Hotel Chain: Hilton Hotels & Resorts

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Most Popular Facilities

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Swimming Pool

Pet Friendly

Family Rooms

WiFi

Non-smoking Rooms

Bar

Good for couples – they rated the facilities 8.1 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests Love...

“beautiful building”
594 related reviews

“location was great”
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“wonderful staff”
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“boutique style”

Breakfast Info

American

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Sleeps	Room Type
	Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 220 ft² This room features a cable TV, an iPod docking station and a work area. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 220 ft² This room features a cable TV, an iPod docking station and a work area. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
× 5	Double Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 220 ft² This room features a cable TV, an iPod docking station and a work area. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Double Room Two Double Beds with Roll in Shower - Disability Access 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 220 ft² Featuring a TV with cable channels, this room offers an iPod docking station and a work area. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room with Roll-In Shower - Disability Access 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 220 ft² This accessible room features a roll-in shower. Cable TV and an iPod docking station are also available. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
× 5	Deluxe Double Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 420 ft² This room includes cable TV, iPod docking station, and work area. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Double Room with Two Double Beds and Bath Tub - Disability Access 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 220 ft² This room with disability access includes a roll-in shower or handicap accessible tub, an iPod docking station, and cable TV. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Executive King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 420 ft² Features a private elevator and access to the executive lounge with breakfast and snacks. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room with Bath Tub - Disability Access 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 220 ft² This room with disability access includes a roll-in shower or handicap accessible tub, an iPod docking station, and cable TV. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Business King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 220 ft² This room features cable TV, an iPod dock and a work area. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Business Double Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 220 ft² This double room has air conditioning, cable TV and an iPod dock. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Executive Double Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 420 ft² This double room has a sitting area, air conditioning and iPod dock. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Executive Double Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 420 ft² This room offers access to a private elevator and to the executive lounge with breakfast and snacks. It includes cable TV and an iPod docking station. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	One-Bedroom King Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 750 ft² This suite features a separate sitting area. It includes cable TV, an iPod docking station and a work area. Room Facilities: • Minibar • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Dining area • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	One-Bedroom King Suite with Roll-In Shower - Disability Access 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 750 ft² This room includes a dining area, desk, cable TV and iPod dock. The disability accessible room has a roll-in shower. Room Facilities: • Minibar • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Dining area • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Business Double Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 300 ft² This spacious room includes free WiFi and a private bathroom with a hairdryer and upscale bath amenities. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Business King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 300 ft² This spacious room includes free WiFi and a private bathroom with a hairdryer and upscale bath amenities. Room Facilities: • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Towels • Linens • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Chicago: 62 hotels like The Palmer House Hilton were just booked

5 Reasons to Choose The Palmer House Hilton

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One of our top picks in Chicago

An Inside Look at The Palmer House Hilton

Named one of USA Today’s top historic hotels, our elegant art-filled property is hip and modern while preserving our storied past. Explore our breathtaking lobby, award winning restaurants and spa at our Chicago landmark hotel.

Area Info – This neighborhood is a great choice for travelers interested in parks, architecture and museums – Check location Guests loved walking around the neighborhood!

Closest Landmarks

LaSalle Bank Theatre
0.1 miles
Bank of America Theatre
0.1 miles
Chicago Symphony Center
0.2 miles
DePaul University
0.2 miles
Chicago Symphony Orchestra
0.2 miles
Chase Tower
0.2 miles
Art Institute of Chicago
0.2 miles
Chicago Office of Tourism - Cultural Center
0.2 miles
Picasso Statue
0.2 miles
Chicago Public Library
0.2 miles

Restaurants & Markets

Goddess and the Baker Restaurant
0.1 miles

Closest Airports

Midway International Airport
8.7 miles
Chicago O'Hare International Airport
15.7 miles

What Travelers Love About This Location

“The most comfortable hotel bed ever and a great location. Very beautiful hotel”

Melissa

United States of America

“Lovely hotel, made me appreciate the history of Chicago. Outstanding service including concierge, front desk, bar, the greeters etc. So easy to access art museum, the El, and many restaurants.”

Liz

United States of America

“Very comfortable bed but noise from nearby rooms and hallway very bothersome during the night.”

Kay

United States of America

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Lockwood Bar

Food: American

Open for: Lunch, Dinner

Facilities of The Palmer House Hilton Great facilities! Review score, 8.1

Good to Know The Palmer House Hilton takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 12 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property offers valet parking for USD 82 per day.

Please be advised that the indoor pool and hot tub are currently closed for until the summer 2019.

Please note the following about arrival times and check-out times:

• Early arrival fee of $25 for check-ins 08:00 – 12:00.
• Check-out is 11:00. Complimentary late check-out of 12:00 is subject to availability upon request.
• Late check-out fee of $25 plus tax up to 13:00.
• Late check-out fee of $50 plus tax up to 14:00.
• Late check-out fee of $75 plus tax up to 15:00.
• Late check-out fee of $100 plus tax up to 16:00.
• Late check-out fee of 1 night’s room/tax after 16:00.

Or, take a look at these appealing alternatives:

Cambria Hotel Chicago Loop/Theatre District has a review score of 9

See the 30 best hotels in Chicago, based on 129,965 verified hotel reviews on Booking.com.

See all guest reviews for The Palmer House Hilton

Newest Reviews for The Palmer House Hilton

Reviewed: May 22, 2018

Nokib
United States of America
6.7

“Just not worth 400 a night”
- • Business trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Old building
눇The lobby floor

Stayed in May 2018
Reviewed: May 22, 2018

Deirdre
Canada
8.8

“Overall, our visit was a great success.”
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 4 nights
눉When we had our showers, first thing in the morning, it took several minutes for the hot water to kick in. Our room was on the 13th floor so perhaps the hotel facility manager needs to investigate why we didn't have hot water immediately upon turning on the shower. We travelled with our adult daughter and son-in-law. Above in the survey I had to click on "friends" because they are well over 18! You need to add another category that just states family.
눇Every concierge, on duty during our four night stay, was extremely helpful and knowledgeable. It made our daily sightseeing planning all the more easier.

Stayed in May 2018
Reviewed: May 22, 2018

J&m
Canada
8.8

“Fabulous!”
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눇Fabulous location close to Millennium Park and the Art Institute of Chicago. Outstanding historical character. Very comfortable bed. Super helpful concierge desk.

Stayed in May 2018
Reviewed: May 22, 2018

Tiffany
Canada
10

Exceptional
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉Breakfast at lockwood

Stayed in May 2018
Reviewed: May 22, 2018

Boyu
United States of America
2.9

“The noise from the elevator was extremely loud, can hear from room all night long, and I could not”
- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
눉very unfriendly service and uncomfortable beds. The noise from elevator was extremely loud, can hear from my room all night long I could not sleep at all. I went Chicago many times and this was the worst hotel I have ever stay.
눇The location was fine

Stayed in May 2018
Reviewed: May 22, 2018

John-paul
Canada
8.8

Excellent
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds
- • Stayed 4 nights
눉Wifi should be free and easy access when at a hotel that charges as much as this .

Stayed in May 2018
Reviewed: May 22, 2018

Bigguy
United States of America
8.3

“Classic Old-school CHICAGO CLASS!!!”
- • Leisure trip
- • Group of friends
- • Deluxe Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted from a mobile device
눉Pool Closed 4 Construction and Wasn't Posted on websites otherwise very Beautiful Hotel with Great Older Feel of the Day's of God's People Practicing praise Back to The Lord With Pictures Of Angels And Heavenly Art work on Ceilings!!! Quite Amazing###!!!!
눇Location and Style of old Chicago Construction Skills And Ageless Beauty!!!!

Stayed in April 2018
Reviewed: May 21, 2018

Cynthia
United States of America

2 helpful votes
6.7

“Not happy with the room and not happy with managements response.”
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉The room was too crowded...that is, the room should have had one bed, but had two so it was too crowded. There was no room to get to the bathroom. The TV was at a weird angle so you couldn't watch it from the bed. Worst room I can remember. We stayed at this hotel the week before, paid less for a room and had a much better experience.
눇The historic nature of the hotel. Check in was easy.

Stayed in May 2018
Reviewed: May 20, 2018

Cityside
United States of America
5.8

Okay
- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted from a mobile device
눉There was a roach on the bathroom counter. Would be good to have a hot water kettle in room to have a hot drink. Elevators took a really long time to arrive and then were full.

Stayed in May 2018
Reviewed: May 18, 2018

Pvfamily
United States of America

2 helpful votes
6.3

“Depending on the room you get you will either love your stay or hate it!”
- • Leisure trip
- • Group of friends
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
눉We stayed there twice in the past week. Our room on our first stay was excellent. Our room on our second stay was inferior and definitely not worth the price we paid - nor did it look like the pictures of a room with two beds. It was far smaller than the pictures indicate - there was not enough room for the furniture in that room. The second room also had issues - the faucets were loose, the outlets on the lamp didn't work.
눇The beautiful lobby area - the historic nature of the hotel - the historic artwork. The beds are comfortable, the rooms are clean.

Stayed in May 2018
Reviewed: May 18, 2018

Xiwen
United States of America
7.1

“It’s”
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
눉There’s no coffee maker in the room unless you ask for it. The shower head is not so good, the water is too spread. The sink is too small.
눇Convenient place, close to nearly all the tourist places.

Stayed in May 2018
Reviewed: May 17, 2018

Curtis
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • King Room with Roll-In Shower - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
눇Everything

Stayed in April 2018
Reviewed: May 16, 2018

Anonymous
United States of America
8.3

Very Good
- • Solo traveler
- • Double Room with Two Double Beds
- • Stayed 2 nights
눉Inadequate lighting, no magnifying mirror in the bathroom, very small bathroom, long waits for elevators, having to pay for wifi is absurd. At this point all other hotels I stay in have free wifi. Staff is not aware of wifi policies. Excessive hold for minibar.
눇Large room, comfortable bed.

Stayed in May 2018
Reviewed: May 16, 2018

William
United States of America
9.6

“We splurged on this stay...we had a very special evening!”
- • Leisure trip
- • Couple
- • King Room with Roll-In Shower - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
눉Check in was a little lengthy, but it didn’t dampen the stay. Parking on site was a little confusing....
눇Luxurious hotel. Excellent walking proximity to CIBC Theater. Staff sent us a cheese/cracker/brownie plate which was so appreciated!

Stayed in May 2018
Reviewed: May 16, 2018

Marta
United Kingdom

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉No breakfast included even after an upgrade. Had to pay extra for WiFi - it’s a shame as that should be basic nowadays. Anyway, there’s Starbucks and Freshii (good breakfast) in the building and they have free WiFi.
눇We had a very big room with amazing king bed! Great location and helpful staff.

Stayed in May 2018

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Area Info – This neighborhood is a great choice for travelers interested in parks, architecture and museums – Check location Guests loved walking around the neighborhood!

Facilities of The Palmer House Hilton Great facilities! Review score, 8.1

Good to Know The Palmer House Hilton takes special requests – add in the next step!