Hotel The Palmer House Hilton
17 East Monroe Street, Chicago Loop, Chicago, IL 60603, United States of America – Excellent location – show map – Subway Access
Excellent location – rated 9.4/10! (score from 2210 reviews)
Real guests • Real stays • Real opinions
*9.0* Chicago Office of Tourism - Cultural Center: only 4 minutes away! (1,050 feet by foot)
DePaul University: only 4 minutes away! (900 feet by foot)
*9.1* Chicago Board of Trade Building: only 6 minutes away! (1,600 feet by foot)
*9.3* Millennium Park: only 6 minutes away! (1,400 feet by foot)
*9.3* Art Institute of Chicago: only 4 minutes away! (1,000 feet by foot)
*9.0* Chicago Public Library: only 5 minutes away! (1,300 feet by foot)
*9.0* Frank Lloyd Wright Building Conservancy: only 5 minutes away! (1,350 feet by foot)
*9.4* Cloud Gate - The Bean: only 6 minutes away! (1,400 feet by foot)
*9.4* Chicago Symphony Orchestra: only 4 minutes away! (950 feet by foot)
*8.8* Ford Center Theater: only 6 minutes away! (1,550 feet by foot)
Beautiful inside, no matter where you are in the Hotel.
United States of AmericaStaff is professional and helpful. Lobby if gorgeous. Rooms are nice size for older hotel. Rooms were clean. Windows opened a bit which is nice for some air. High ceilings in rooms.
United States of AmericaStaying at The Palmer House was an experience. Since we were staying only one night, and the hotel wasn’t full, we qualified for an upgrade for $60. We received a bigger room with two bathrooms, 3 free drink tickets (worth up to $15 each), and my daughter got a thermos mug for which she could get unlimited refills of hot cocoa. The facilities are beautiful. Very quiet room. Staff made us feel important. We were able to walk to the theater. We ate at the Lockwood restaurant and had a delicious meal. I highly recommend!
United States of AmericaLarge quiet comfy room. Windows actually open for fresh air! Fast elevators. Good bar (Porter's). Close to symphony and museum. Neat shop (Merz's Pharmacy) on ground floor.
United States of AmericaLike the location most of all. Can walk to lots of our favorite places.
United States of AmericaI absolutely loved sitting in the lobby and having a few cocktails! The check in/check out process was very easy and the staff was friendly. It was also nice having a Starbucks on property, and you can't beat the location of the hotel.
United States of AmericaFantastic location and the lobby is just gorgeous. The hotel is a great value for the money.
United States of AmericaPerfect stay and wish we could have stayed longer. Did not eat in the hotel, but found delicious options right around the corner. Also found the train to be very convenient to the hotel for getting to and from both the Midway and O'Hare airports.
United States of AmericaThis historical hotel is stunning, clean facilities and friendly staff. It is conveniently located in downdown with access to the train system that can take you everywhere even to the Chicago O'Hare Intl. Food was good but not included in our offer. Prices were fair and affordable.
United States of AmericaExcellent service, friendly staff. The place really is very nice. We like to stay here because it is close to most venues that we are visiting or going to.
United States of America
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The Palmer House Hilton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Krisi
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Brooke
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Stacy
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Paul
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David
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Adam
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Jacquelyn
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Patreka
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Lynda
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Jozsef
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Stay in the heart of Chicago – Excellent location – show map
One of our top picks in Chicago.Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theater and financial district and offers on-site dining options, a modern business center and spa services.
A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. 24-hour housekeeping and room service are available.
Guests can relax at the indoor pool and hot tub, work out at the on-site fitness center or visit the on-site beauty salon.
Lockwood Restaurant features a rooftop garden and offers American cuisine for breakfast, lunch and dinner. Amid the historic lobby, guests can enjoy a crafted cocktail at the Lobby Bar or visit the elegant Potter’s Bar and Lounge.
The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel.
This is our guests' favorite part of Chicago, according to independent reviews.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.1 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Health & safety
Bookers love...
“beautiful hotel”
118 related reviews
“friendly staff”
75 related reviews
“comfortable bed”
62 related reviews
“boutique style”
Located in the heart of Chicago, this hotel has an excellent location score of 9.4
Breakfast Info
American
Good Coffee!
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| Max adults: 4. Max children: 3 |
Double Room with Two Double Beds
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| Max adults: 4. Max children: 3 |
Deluxe Double Room with Two Double Beds
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| Max adults: 2. Max children: 1 |
King Room
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| Max adults: 2. Max children: 1 |
Executive King Room
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| Max adults: 2. Max children: 1 |
Double Room
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| Max adults: 2. Max children: 1 |
King Room with Bath Tub - Disability Access
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| Max adults: 4. Max children: 3 |
One-Bedroom King Suite
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| Max adults: 4. Max children: 3 | ||||
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| Max adults: 4. Max children: 3 |
Executive Double Room with Two Double Beds
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| Max adults: 2. Max children: 1 | ||||
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| Max adults: 4. Max children: 3 | ||||
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| Max adults: 4. Max children: 3 |
Executive Double Room with Two Double Beds
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| Max adults: 4. Max children: 3 |
Business Double Room with Two Double Beds
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| Max adults: 2. Max children: 1 |
Business King Room
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Named one of USA Today’s top historic hotels, our elegant art-filled property is hip and modern while preserving our storied past. Explore our breathtaking lobby, award winning restaurants and spa at our Chicago landmark hotel.
What's nearby *
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CIBC Theatre0.1 miles
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Chicago Symphony Center0.2 miles
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DePaul University0.2 miles
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Chicago Symphony Orchestra0.2 miles
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Chase Tower0.2 miles
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Art Institute of Chicago0.2 miles
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Chicago Office of Tourism - Cultural Center0.2 miles
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Picasso Statue0.2 miles
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Chicago Public Library0.2 miles
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Frank Lloyd Wright Building Conservancy0.3 miles
Restaurants & Markets *
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Goddess and the Baker Restaurant0.1 miles
Closest Airports *
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Midway International Airport8.7 miles
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Chicago O'Hare International Airport15.7 miles
Most Popular Landmarks *
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Millennium Park0.3 miles
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Chicago Board of Trade Building0.3 miles
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Millennium Station0.3 miles
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Willis Tower0.5 miles
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Union Station0.7 miles
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Chicago Museum of Contemporary Art1.1 miles
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Navy Pier1.4 miles
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Lincoln Park Zoo2.7 miles
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Guaranteed Rate Field3.5 miles
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Wrigley Field4.9 miles
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RetryLockwood Restaurant and Bar
Food: American
Open for: Breakfast, Lunch, Dinner, Cocktail hour
Potter's Chicago Burger Bar
Food: American
Open for: Lunch, Dinner, Cocktail hour
Amenities of The Palmer House Hilton Great facilities! Review score, 8.0
Most popular amenities
Pets
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Pets are allowed on request. Charges may apply.
Food & Drink
- Breakfast in the room
- Bar
- Restaurant
Internet
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WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.
Parking
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Public parking is available at a location nearby (reservation is not needed) and costs USD 52 per day.
- Parking garage
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Shoeshine Additional charge
- Ironing service
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Paid WiFi
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Packed lunches
- Gift shop
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Health & Wellness Facilities
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage
- Spa Additional charge
- Fitness center
Safety features
- First aid kits available
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Physical distancing in dining areas
Languages Spoken
- English
- Chinese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
The Palmer House Hilton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The property offers valet parking for USD 82 per day.
Please note the following about arrival times and check-out times:
• Early arrival fee of $25 for check-ins 08:00 – 12:00.
• Check-out is 11:00. Complimentary late check-out of 12:00 is subject to availability upon request.
• Late check-out fee of $25 plus tax up to 13:00.
• Late check-out fee of $50 plus tax up to 14:00.
• Late check-out fee of $75 plus tax up to 15:00.
• Late check-out fee of $100 plus tax up to 16:00.
• Late check-out fee of 1 night’s room/tax after 16:00.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about The Palmer House Hilton
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The following parking options are available to guests staying at The Palmer House Hilton (subject to availability):
- Parking garage
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Room options at The Palmer House Hilton include:
- Quad
- Double
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The Palmer House Hilton offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Massage
- Turkish/Steam Bath
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The prices at The Palmer House Hilton may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at The Palmer House Hilton is from 3:00 PM, and check-out is until 11:00 AM.
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The Palmer House Hilton has 2 restaurants:
- Lockwood Restaurant and Bar
- Potter's Chicago Burger Bar
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From the nearest airport, you can get to The Palmer House Hilton by:
- Car 23min
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Guests staying at The Palmer House Hilton can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).
Breakfast option(s) include:
- American
