Tru by Hilton Albany Crossgates Mall
- Pet friendly
- Swimming pool
- Free Wifi
- Free parking
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Heating
About this property
Comfortable Accommodations: Tru by Hilton Albany Crossgates Mall in Albany offers air-conditioned rooms with free WiFi, work desks, and modern amenities. Each room includes a refrigerator, microwave, TV, and free toiletries. Exceptional Facilities: Guests can enjoy an indoor swimming pool, fitness center, and bar. Additional facilities include a lounge, fitness room, elevator, 24-hour front desk, minimarket, housekeeping service, and full-day security. Delicious Breakfast: A complimentary American buffet breakfast is served daily, featuring juice, pancakes, and fruits. The breakfast is highly praised by guests for its quality and variety. Prime Location: Located 5 mi from Albany International Airport, the hotel is close to attractions such as the Capitol Building (2.5 mi) and Empire State Plaza Convention Center (6.2 mi). Free on-site parking is available.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Free parking
- Free Wifi
- Non-smoking rooms
- Facilities for disabled guests
- Fitness center
- Bar
Sustainability
ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
Guest reviews
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Guests who stayed here loved
- Joseph
United States“The location was great , close to Crossgates mall for entertainment, dining.” - Sue United States“Easy access, clean, night staff so friendly and welcoming! Room spotless and appointed with thoughtful details. Quiet and dark. Breakfast at hand is nice; standard “included” breakfast”
Matea United States“The breakfast options were great. The room was nice and the bathroom had everything I needed.”- Yen United States“Overall, the facility is very nice, and the stay was comfortable. A pool table in the lobby area was nice too.”
Anoble United States“2nd shift staff was pleasant and friendly. She made us feel comfortable.”- Morgan United States“Beautiful hotel. The rooms and lobby were spotless. Friendly and helpful staff”
- Nina United States“Breakfast was not bad but didn't realize there was another place in the facility to get breakfast.”
- Morgan United States“Excellent hotel. Friendly staff, close to many restaurants”
- Joseph United States“Location was convenient traveling from Thruway and having mall right next door with lots of entertainment and food options. Breakfast was convenient and easy. Staff was great.”
- Gisella United States“Ladies at th font desk were very helpful ad polite.”
Hotel area info
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
