Experience World-class Service at Turtle Bay Resort

Spanning across 1,300 pristine acres on Oahu’s North Shore, Turtle Bay is an adventurer’s playground with 12 miles of biking and hiking trails, and five miles of secluded shoreline. The resort is just a few minutes away from historic landmarks and popular attractions, including Haleiwa town, Polynesian Culture Center, and famed surf breaks – Banzai/Pipeline and Waimea Bay. The main building includes 408 guest rooms and suites, all with breathtaking ocean views. Tucked away in a private oasis just steps from the water’s edge, 42 exclusive Ocean Bungalows offer added comfort and privacy. Access to the Ocean Club Lounge provides a comfortable space to relax and enjoy breakfast, lunch, and evening appetizers. Savor farm-fresh dining at six restaurants and bars, including the resort’s signature restaurant Alaia which sources ingredients grown at Kuilima Farm. A weekly dinner show, Paniolo Paina, lets you experience a luau like you’ve never seen before. Enjoy an outdoor feast, live entertainment, pony meet and greet and a fire knife show. Fill your days with as much – or as little – activities as you please. Walk to seven beaches where you can go surfing, standup paddle boarding, snorkeling, and kayaking. Jamie O’Brien Surf Experience, the North Shore’s premier surf school offers lessons for all ages and skill level. Helicopter tours, horseback rides, golf, spa, bike rentals, tennis courts, pickleball, and more are available on-site.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Turtle Bay Resort has been welcoming Booking.com guests since Sep 22, 2009

Property Highlights

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
and
1 sofa bed
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
2 queen beds
1 king bed
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Travel Sustainable Level 3
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.3
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.0
Location
9.6
High score for Kahuku
Select topics to read reviews:

See what guests loved the most:

  • Scott
    United States of AmericaUnited States of America
    Beautiful resort and location. Grounds were well maintained and staff helpful.
  • Mike
    United States of AmericaUnited States of America
    Beautiful resort and property. Hiked and rode bikes around the trails. Pools were nice but full of lots of loud kids. Amazing views from room on 5th floor.
  • C
    Carrie
    United States of AmericaUnited States of America
    Property was immaculate. So much to do and see. Pool was beautiful, beaches were gorgeous, trails were amazing.
  • Valerie
    United States of AmericaUnited States of America
    Loved the trail system around Turtle Bay; the grounds were very well kept and beautiful!
  • Suryansh
    United States of AmericaUnited States of America
    Beautiful location, great staff, lots to do on the property and overall great vibe
  • Pidduck
    United States of AmericaUnited States of America
    Beautifully updated, great staff, clean, wonderful for families
  • Tina
    United States of AmericaUnited States of America
    Clean, offers all amenities, beautiful views, best staff around, luxurious
  • Eali
    South KoreaSouth Korea
    condition of our room was excellent and has great ocean view. Also beautiful lobby with exceptional view, had to stop and take a photo every time :))
  • John
    United States of AmericaUnited States of America
    The recent remodel is outstanding. I stayed at the resort many years ago and did not know about all the updates. It was a real surprise and I would say it is the nicest resort I have ever stayed at.
  • H
    Haley
    United States of AmericaUnited States of America
    What's not to like?! Beautiful views, incredible food, awesome pools and private beaches!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • When is the best time to visit your property for the perfect beach holiday?

    summer June-July
    Answered on 10 December 2019
  • Is there any units or rooms with kitchenettes?

    Our Ocean Villa accommodations (Studio, 3 Bedroom, 4 Bedroom) have a kitchen.
    Answered on 15 October 2019
  • Does it have a balcony

    no
    Answered on 10 December 2019
  • Does this room rate include the daily resort fee?

    no
    Answered on 10 December 2019
  • Club access- what does this include?

    The Club includes daily breakfast, light lunch and evening appetizers with snacks throughout the day. Meals will be served in the Club lounge with ind..
    Answered on 31 May 2023
  • what chain owns this property?

    Thank you for your inquiry! We are not part of a hotel chain. Currently, we are managed by Benchmark. Mahalo.
    Answered on 25 July 2021
  • Still looking?

Area info *

Restaurants
3 Restaurants On Site

  • Beach House by Roy Yamauchi
    • Cuisine
      American • Local
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Alaia
    • Cuisine
      American • Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Lei Lei's Bar & Grill
    • Cuisine
      American • Local
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly

Resort Facilities at Turtle Bay Resort
Great facilities! Review score, 9.5

Most popular amenities
  • 4 swimming pools
  • WiFi in all areas
  • Beachfront
  • Parking on site
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Private Bathroom
  • Free toiletries
  • Hairdryer
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Live music/Performance
  • Tour or class about local culture
  • Bike tours
    Additional charge
  • Temporary art galleries
  • Beach
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Water sports facilities on site
    Additional charge
  • Snorkeling
  • Horseback riding
    Additional charge
  • Diving
  • Cycling
  • Hiking
  • Canoeing
    Additional charge
  • Fishing
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and charges apply.
Parking
Public parking is available on site (reservation is not needed) and charges may apply.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (Braille)
  • Wheelchair accessible
4 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Waterslide
Pool 3 – outdoorFree!
  • Open all year
  • Adults only
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Beach chairs/Loungers
Pool 4 – outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

Turtle Bay Resort takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa UnionPay credit card UnionPay debit card Carte Blanche Discover JCB Diners Club American Express Turtle Bay Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Complimentary air mattress may be available upon request at the front desk. Contact the property for more details.

Pets are allowed but with a nonrefundable pet deposit. Pets need to be 35lbs or less and are not allowed in our Villas or Bungalows.

A smoking cleaning fee of 300 USD per sleeping space will be charged for any smoking in guest rooms.

The resort fee is taxable and varies based on the accommodations type. Contact property for details.

Included in Resort Service Fee:
- Arrival Lei Greeting
- Two Refillable PATH Water Bottles, with refill stations located throughout the resort
- Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls
- High Speed Wi-Fi (10mbps)
- Use of Beats Pill Speaker (based on availability, sign out through Housekeeping)
- Daily Resort Activities (visit The Guidepost or see our Calendar of Events)
- Use of Resort Cruiser Bikes (45-min per day/per guest, 2 cruisers per room, based on availability)
- Beach Toys & Boogie Boards at Kuilima Cove (based on availability)
- Beach Umbrellas and chairs at Kuilima Cove (based on availability)
-Daily Basket of Range Balls (after 12 noon)
- Admission to One Fitness Class of the day (visit Nalu Spa or see our website)
- Use of GoPro Camera for up to 24-hours (SD memory card not included, sign out at Surf House)
- One Hour Pickleball Court usage (sign out at The Guidepost)
- Use of Business Center Facilities
- NOTE: Resort Service Fee inclusions are subject to change. Special events not included.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: TA-064-482-0992-01

A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Turtle Bay Resort

  • The prices at Turtle Bay Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Turtle Bay Resort include:

    • Suite
    • Triple
    • Quad

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Turtle Bay Resort is 3.1 miles from the center of Kahuku. All distances are measured in straight lines. Actual travel distances may vary.

  • Turtle Bay Resort has 3 restaurants:

    • Beach House by Roy Yamauchi
    • Lei Lei's Bar & Grill
    • Alaia

  • The nearest beach is 650 feet from Turtle Bay Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Turtle Bay Resort is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Turtle Bay Resort on this page.

  • Turtle Bay Resort offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Snorkeling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Golf course (within 2 miles)
    • Evening entertainment
    • Beachfront
    • Haircut
    • Tour or class about local culture
    • Beauty services
    • Water sports facilities on site
    • Spa/Wellness packages
    • Aerobics
    • Tennis equipment
    • Temporary art galleries
    • Private beach area
    • Bicycle rental
    • Manicure
    • Bike tours
    • Fitness classes
    • Swimming pool
    • Horseback riding
    • Live music/Performance
    • Hairstyling
    • Beach
    • Hair treatments
    • Fitness
    • Pedicure
    • Spa lounge/Relaxation area
    • Hair coloring
    • Spa facilities