Spanning across 1,300 pristine acres on Oahu’s North Shore, Turtle Bay is an adventurer’s playground with 12 miles of biking and hiking trails, and five miles of secluded shoreline. The resort is just a few minutes away from historic landmarks and popular attractions, including Haleiwa town, Polynesian Culture Center, and famed surf breaks – Banzai/Pipeline and Waimea Bay. The main building includes 408 guest rooms and suites, all with breathtaking ocean views. Tucked away in a private oasis just steps from the water’s edge, 42 exclusive Ocean Bungalows offer added comfort and privacy. Access to the Ocean Club Lounge provides a comfortable space to relax and enjoy breakfast, lunch, and evening appetizers. Savor farm-fresh dining at six restaurants and bars, including the resort’s signature restaurant Alaia which sources ingredients grown at Kuilima Farm. A weekly dinner show, Paniolo Paina, lets you experience a luau like you’ve never seen before. Enjoy an outdoor feast, live entertainment, pony meet and greet and a fire knife show. Fill your days with as much – or as little – activities as you please. Walk to seven beaches where you can go surfing, standup paddle boarding, snorkeling, and kayaking. Jamie O’Brien Surf Experience, the North Shore’s premier surf school offers lessons for all ages and skill level. Helicopter tours, horseback rides, golf, spa, bike rentals, tennis courts, pickleball, and more are available on-site.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews
Review score

Categories:

Staff
9.3
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
7.9
Location
9.6
High score for Kahuku
Select topics to read reviews:

Guests who stayed here loved

  • Alena
    United States of America United States of America
    It is hard to choose, everything was amazing. The room was beautiful with a gorgeous view. No matter where you were on the property, it was an amazing view. The staff were all so friendly, attentive, and welcoming. All of the food and drinks were...
  • Lynn
    United States of America United States of America
    The service was excellent. The amenities were excellent.
  • Jose
    United States of America United States of America
    The stay was fantastic. Property upgraded us for our two nights. Views from the mountain/beach were awesome. The rate was on the expensive side but there are a few options in north shore. Based on what we received I would still stay in the...

Area info

Restaurants
3 Restaurants On Site

  • Beach House by Roy Yamauchi
    • Cuisine
      American • Local
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Alaia
    • Cuisine
      American • Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Lei Lei's Bar & Grill
    • Cuisine
      American • Local
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly

Resort facilities at The Ritz-Carlton O'ahu, Turtle Bay
Great facilities! Review score, 9.5

Most popular amenities
  • 4 swimming pools
  • Wifi in all areas
  • Beachfront
  • Parking on site
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Bar
  • Private beach area
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Live music/Performance
  • Tour or class about local culture
  • Bike tours
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Water sports facilities on site
    Additional charge
  • Snorkeling
  • Horseback riding
    Additional charge
  • Diving
  • Cycling
  • Hiking
  • Canoeing
    Additional charge
  • Fishing
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Food & Drink
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and charges apply.
Parking
Public parking is available on site (reservation is not needed) and costs $40 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (Braille)
  • Wheelchair accessible
4 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Waterslide
Pool 3 – outdoorFree!
  • Open all year
  • Adults only
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Beach chairs/Loungers
Pool 4 – outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules
The Ritz-Carlton O'ahu, Turtle Bay takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit card

The fine print
Must-know information for guests at this property

Complimentary air mattress may be available upon request at the front desk. Contact the property for more details.

Pets are allowed but with a nonrefundable pet deposit. Pets need to be 35lbs or less and are not allowed in our Villas or Bungalows.

A smoking cleaning fee of 300 USD per sleeping space will be charged for any smoking in guest rooms.

The resort fee is taxable and varies based on the accommodations type. Contact property for details.

Included in Resort Service Fee:

- Arrival Lei Greeting

- Two Refillable PATH Water Bottles, with refill stations located throughout the resort

- Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls

- High Speed Wi-Fi (10mbps)

- Use of Beats Pill Speaker (based on availability, sign out through Housekeeping)

- Daily Resort Activities (visit The Guidepost or see our Calendar of Events)

- Use of Resort Cruiser Bikes (45-min per day/per guest, 2 cruisers per room, based on availability)

- Beach Toys & Boogie Boards at Kuilima Cove (based on availability)

- Beach Umbrellas and chairs at Kuilima Cove (based on availability)

-Daily Basket of Range Balls (after 12 noon)

- Admission to One Fitness Class of the day (visit Nalu Spa or see our website)

- Use of GoPro Camera for up to 24-hours (SD memory card not included, sign out at Surf House)

- One Hour Pickleball Court usage (sign out at The Guidepost)

- Use of Business Center Facilities

- NOTE: Resort Service Fee inclusions are subject to change. Special events not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: TA-064-482-0992-01

FAQs about The Ritz-Carlton O'ahu, Turtle Bay

  • The Ritz-Carlton O'ahu, Turtle Bay is 3.1 miles from the center of Kahuku. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Ritz-Carlton O'ahu, Turtle Bay include:

    • Double
    • Bungalow
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton O'ahu, Turtle Bay on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Ritz-Carlton O'ahu, Turtle Bay is from 4:00 PM, and check-out is until 11:00 AM.

  • The prices at The Ritz-Carlton O'ahu, Turtle Bay may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Ritz-Carlton O'ahu, Turtle Bay has 3 restaurants:

    • Lei Lei's Bar & Grill
    • Beach House by Roy Yamauchi
    • Alaia

  • The nearest beach is 350 feet from The Ritz-Carlton O'ahu, Turtle Bay. All distances are measured in straight lines. Actual travel distances may vary.

  • The Ritz-Carlton O'ahu, Turtle Bay offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Snorkeling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Golf course (within 2 miles)
    • Beachfront
    • Evening entertainment
    • Bicycle rental
    • Bike tours
    • Beauty services
    • Water sports facilities on site
    • Horseback riding
    • Beach
    • Hair treatments
    • Live music/Performance
    • Tennis equipment
    • Swimming pool
    • Manicure
    • Tour or class about local culture
    • Pedicure
    • Aerobics
    • Haircut
    • Hair coloring
    • Hairstyling
    • Spa facilities
    • Private beach area
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Fitness
    • Fitness classes