About this property

The Row Hotel; BW Signature Collection is within 10 minutes' drive of San Jose International Airport, SAP Center, and the San Jose Convention Center. Free WiFi is available. Every air-conditioned room includes a TV with premium satellite channels, a coffee machine, a microwave, and a refrigerator. The private bathrooms include free amenities and a hairdryer. Select rooms and suites offer relaxing spa baths. A free daily breakfast is offered to guests of the The Row Hotel. Laundry facilities are available for added convenience. Santana Row and Valley Fair Mall are within walking distance from the The Row Hotel. Great America Amusement Park is 15 minutes’ drive away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Signature Collection by Best Western
Hotel chain/brand
BW Signature Collection by Best Western

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Breakfast Info

    • Continental

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Dujlada
    United States United States
    Ideal location which a short distance - 4 minutes by car, and 15 minutes by foot to Santana Row and Westfield Valley Fair. Free parking underneath the building with plenty of parking spots. Bed and pillows are comfortable. Staff at the front desk...
  • Ginal
    United States United States
    Very comfortable beds, large room, excellent lighting and space. Loved the fresh fruit at breakfast and chilled water available all day.
  • Ibarra
    United States United States
    It was nice, very clean! Had breakfast options like eggs, sausage , hash browns . Staff were really nice.
  • Monique
    United States United States
    The gentleman at the desk was awesome. He was helpful, very friendly, and made checking in super quick! The big bathtub with jets was worth the upgrade for sure.
  • Sage
    United States United States
    Clean, good location, friendly staff, nice breakfast.
  • Sheena
    United States United States
    The service of the manager/owner was fantastic. He made sure we were comfortable.
  • Lisa
    United States United States
    I really was very impressed with the check in process. I never experienced the remote check in. Also, how efficient she was. Having a palm scan and code to get in the room. The manager on duty was exceptional, friendly and attended to our needs
  • Linda
    United States United States
    Clean; Breakfast was presented well ; staff was friendly and helpful
  • Jacqueline
    Canada Canada
    I have issues in my room like inadequate soap and the shower, their customer service attitude is really good and resolve the issues asap
  • Lisa
    United States United States
    Staff and decor were lovely; great area for parking. Convenient to major thoroughfares. Breakfast area was inviting and comfortable with a decent amount of offerings. "Business Center" area is small but very comfortable.

Hotel area info

House rules

The Row Hotel; BW Signature Collection takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Must-know information for guests at this property

When booking 5 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.