Hotel

Hotel Zetta San Francisco, a Viceroy Urban Retreat

55 5th Street, Union Square, San Francisco, CA 94103, United States of America – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.5
Very Good
184 reviews

I really enjoyed the atmosphere of this hotel. It is very modern and has plentiful amenities. I enjoyed the breakfast every morning even if it was not much, it was enough to get our day started. Staff was very helpful too.

Ramiro United States of America

friendly and really helpful desk staff loved all the games facilities great location to the city

Katherine Canada

this hotel was great. super swanky, good for our family

Holland United States of America

Nice big windows. Location was good in term of proximity to shopping and cable cars. Bed was comfortable.

Cervoni United States of America

The hotel is located near many attractions and right on the BART line which is great for getting around town and to SFO airport! The rooms were comfortable with soft beds. I especially liked the walk-in shower! Staff was warm and friendly and always willing to help. Great stay!

Elizabeth United States of America

Great decor, security and staff was very friendly. Needed a place close to SF Theater district that we felt safe and valet parking. ZETTA met all our needs!

Barbara United States of America

I loved that it was so close to BART and Muni. I also like the games and the art work around the hotel.

Paula United States of America

Nice location, a few minutes walk from Powell station and easy to get to the airport. I like the decor and the gym provided.

Karen United Kingdom

room was comfortable and quiet eventhough it was in downtown san F

Nadar United States of America

Excellent location, clean and comfortable room, friendly and helpful staff.

Gina United States of America
8.5
Very Good
184 reviews
  • What guests loved the most:
  • “I really enjoyed the atmosphere of this hotel. It is very modern and has plentiful amenities. I enjoyed the breakfast every morning even if it was not much, it was enough to get our day started.”
    Ramiro Ramiro United States of America United States of America
  • “friendly and really helpful desk staff loved all the games facilities great location to the city”
    Katherine Katherine Canada Canada
  • “this hotel was great. super swanky, good for our family”
    Holland Holland United States of America United States of America
  • “Nice big windows. Location was good in term of proximity to shopping and cable cars. Bed was comfortable.”
    Cervoni Cervoni United States of America United States of America
  • “The hotel is located near many attractions and right on the BART line which is great for getting around town and to SFO airport! The rooms were comfortable with soft beds.”
    Elizabeth Elizabeth United States of America United States of America
  • “Great decor, security and staff was very friendly. Needed a place close to SF Theater district that we felt safe and valet parking. ZETTA met all our needs!”
    Barbara Barbara United States of America United States of America
  • “I loved that it was so close to BART and Muni. I also like the games and the art work around the hotel.”
    Paula Paula United States of America United States of America
  • “Nice location, a few minutes walk from Powell station and easy to get to the airport. I like the decor and the gym provided.”
    Karen Karen United Kingdom United Kingdom
  • “room was comfortable and quiet eventhough it was in downtown san F”
    Nadar Nadar United States of America United States of America
  • “Excellent location, clean and comfortable room, friendly and helpful staff.”
    Gina Gina United States of America United States of America

Categories:

  • Staff9.2
  • Facilities 8.8
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.2
  • Location8.7
High score for San Francisco

Stay in the heart of San Francisco – Great location - show map

Across the street from Westfield Shopping Center, this Central San Francisco hotel offers rooms with a 46-inch flat-screen smart TV. Food options are offered in the full-service bar and lounge area.

Free WiFi, an iPod docking station, a portable wireless Bluetooth speaker, and double-panned windows for quiet and privacy are included in all guest rooms at Hotel Zetta San Francisco, a Viceroy Urban Retreat. A seating area, work desk, and an Illy espresso coffee machine are included. A tiled walk-in shower, bathrobes and premium toiletries are provided.

The Cavalier Restaurant, a UK-Style brasserie, is located on site. A full-service bar and lounge are also available.

A state-of-the-art fitness center is offered for guest use at the Hotel Zetta San Francisco, a Viceroy Urban Retreat. A concierge, and laundry services are featured for guest convenience. A games room is also featured on site.

San Francisco's vibrant Union Square and the Moscone Center are both within 10 minutes’ walk away from this hotel.

This is our guests' favorite part of San Francisco, according to independent reviews.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Hotel Zetta San Francisco, a Viceroy Urban Retreat has been welcoming Booking.com guests since Dec 21, 2012

Show me more

Most popular amenities

Parking
Free WiFi
Family rooms
Pet friendly
Non-smoking rooms
Fitness center
Tea/Coffee Maker in All Rooms
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Located in the heart of San Francisco, this hotel has an excellent location score of 8.7

Private parking at the hotel

Saved to 6179 lists

Availability

Select dates to see this property's availability and prices

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Guest reviews
Categories:
Staff
9.2
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.2
Location
8.7
Free WiFi
7.7
High score for San Francisco

Select topics to read reviews:

See what guests loved the most:

  • R
    Ramiro
    United States of AmericaUnited States of America
    “I really enjoyed the atmosphere of this hotel. It is very modern and has plentiful amenities. I enjoyed the breakfast every morning even if it was not much, it was enough to get our day started. Staff was very helpful too.”
  • Katherine
    CanadaCanada
    “friendly and really helpful desk staff loved all the games facilities great location to the city”
  • Holland
    United States of AmericaUnited States of America
    “this hotel was great. super swanky, good for our family”
  • Cervoni
    United States of AmericaUnited States of America
    “Nice big windows. Location was good in term of proximity to shopping and cable cars. Bed was comfortable.”
  • Elizabeth
    United States of AmericaUnited States of America
    “The hotel is located near many attractions and right on the BART line which is great for getting around town and to SFO airport! The rooms were comfortable with soft beds. I especially liked the walk-in shower! Staff was warm and friendly and...”
  • Barbara
    United States of AmericaUnited States of America
    “Great decor, security and staff was very friendly. Needed a place close to SF Theater district that we felt safe and valet parking. ZETTA met all our needs!”
  • Paula
    United States of AmericaUnited States of America
    “I loved that it was so close to BART and Muni. I also like the games and the art work around the hotel.”
  • Karen
    United KingdomUnited Kingdom
    “Nice location, a few minutes walk from Powell station and easy to get to the airport. I like the decor and the gym provided.”
  • Nadar
    United States of AmericaUnited States of America
    “room was comfortable and quiet eventhough it was in downtown san F”
  • Gina
    United States of AmericaUnited States of America
    “Excellent location, clean and comfortable room, friendly and helpful staff.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • What's the cost of parking?
    Good morning, valet parking is $55. The parking lot is a secured parking lot and is closed between 11pm and 7am.
    Answered on March 29, 2021
  • Hi! I plan to stay this week for 3 days, how is the parking ? What is the fee ?
    Good morning our valet parking is $55 per night. The parking lot is a secured parking lot and it locked between 11pm and 3pm.
    Answered on March 29, 2021
  • What is the pet fee?
    OUr Pet Fee is a one-time fee of $75 for your entire stay.
    Answered on August 27, 2021
  • What is your destination fee? Are taxes and service charge included in the daily rates listed on booking.com?
    We have a guest amenity fee that is $29 plus tax per night per room. This guest amenity fee is not included in the daily rates listed on booking.com.
    Answered on November 3, 2021
  • How much is breakfast? We already have booking and have stayed before several years back?
    We do offer coffee, tea & some pastries every morning tcomplementary to all our guest.
    Answered on January 11, 2022
  • Still looking?
Hotel area info *
2 Restaurants On Site

    S&R Lounge at Hotel Zetta

    Food: American

    Menu: À la carte

    The Cavalier

    Food: British

    Open for: Breakfast, Brunch, Lunch, Dinner

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Hotel Zetta San Francisco, a Viceroy Urban Retreat

Most popular amenities

Parking
Free WiFi
Family rooms
Pet friendly
Non-smoking rooms
Fitness center
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Towels
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Ping-pong
  • Pool table
  • Game room
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs USD 62.0 per day.
  • Valet parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Key card access
  • Safe
General
  • Pet bowls
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Chinese

House rules

Hotel Zetta San Francisco, a Viceroy Urban Retreat takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$25 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$25 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Hotel Zetta San Francisco, a Viceroy Urban Retreat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note: When booking more than 5 rooms, this will be considered a group booking and a 7-day cancellation will be applied. If booking groups of 10 or more these need to be contracted directly through the hotel.

The Destination Fee includes:

- $10 mini-bar credit
- In-room bottled water (2 per day)
- Story E-Bikes
- VR headsets and access to the virtual reality room
- Access to a Wii
- Access to a Go Pro
- Access to a Laptop
- In-room coffee
- In-room connectivity for an unlimited number of devices
- Local and toll free phone calls
- 24-hour gym access

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Zetta San Francisco, a Viceroy Urban Retreat

  • Hotel Zetta San Francisco, a Viceroy Urban Retreat is 1,650 feet from the center of San Francisco.

  • From the nearest airport, you can get to Hotel Zetta San Francisco, a Viceroy Urban Retreat by:

    • Car 35min

  • Check-in at Hotel Zetta San Francisco, a Viceroy Urban Retreat is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Hotel Zetta San Francisco, a Viceroy Urban Retreat is popular with guests booking family stays.

  • Hotel Zetta San Francisco, a Viceroy Urban Retreat offers the following activities/services (charges may apply):

    • Fitness center
    • Pool table
    • Game room
    • Ping-pong

  • Room options at Hotel Zetta San Francisco, a Viceroy Urban Retreat include:

    • Double
    • Quad

  • Hotel Zetta San Francisco, a Viceroy Urban Retreat has 2 restaurants:

    • The Cavalier
    • S&R Lounge at Hotel Zetta

  • The prices at Hotel Zetta San Francisco, a Viceroy Urban Retreat may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.