Name: Windward Passage Hotel
Address: 3100 Kronprindsens Tvaer, 00802 Charlotte Amalie, U.S. Virgin Islands, 3100 Kronprindsens Tvaer, Saint Thomas, 00802, US Virgin Islands
Price range: Prices for upcoming dates start at $130 per night (We Price Match)
Rating: 7

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (363)

Windward Passage Hotel

3100 Kronprindsens Tvaer, 00802 Charlotte Amalie, U.S. Virgin Islands – Show map

Traveler photo of Charlotte Amalie by Lawrence

United States of America · May 10, 2016

The staff were warm were warm and welcoming the environment was awesome. If I had to do this again Windward Passage it will be.

Irma, British Virgin Islands

This property is centrally located and gives easy access to all the island's attractions. We could walk throughout downtown and be back at the hotel in no time. we got a bayfront room and highly recommend booking- it was awesome waking up to views of the islands and passing boats. (its next to the main road and in the morning that was a little noisy, but not so much you couldn't sleep in. The property is clean and the rooms great, we loved it here so much once we got settled we stayed two extra nights. The staff were all very polite and helpful, a very special thanks to Verona at the front desk so took the best care of us and gave us many great recommendations we felt like we got a local version of enjoying the island. Excited to return with the family.

Tasha, United States of America

The bed was comfy. The bathroom is nice. Room is nice.

Shakema, British Virgin Islands

The location was fabulous! (We needed to be close to the ferry.) The room was spacious, clean and comfortable.

Carolyn, United States of America

Right across the street from the ferry terminal. Close to downtown, restaurants, shops and bars. The room was clean, comfortable with a very comfortable bed.

Edward, Canada

Hotel was across the street from the ferry terminal.

Harold, United States of America

The view was superb. Location was great and shuttle for the Island is right in front of hotel.

Vonda, United States of America

Location was the ONLY good thing about this hotel.........at least this time we had hot water. Come to this hotel regularly because of its position across from the Ferries to the BVI.

Yvonne, British Virgin Islands

Location, very clean and comfortable The free trip to the beach is a plus.

Roberta, United States of America

Courteous, considerate, professional staff. Clean, quiet, comfortable, SAFE, good value.

Bruce, United States of America

Location

On the coast of Saint Thomas Harbor, this resort is near the Inter-Island Ferry Terminal. It features a spa, casino and spacious rooms with a flat-screen TV and private balcony.

Free Wi-Fi and air conditioning are standard in every bright room at the Windward Passage Hotel. All rooms include a refrigerator, coffee maker and a private bathroom.

American and continental breakfasts are served at the hotel restaurant. The bar serves a variety of cocktails and has evening entertainment.

Shangrila Spa offers massage, facials and body treatments at Hotel Windward Passage. Guests have free access to the on-site gym and can arrange activities through the tour desk. Free shuttle service is provided to Magen’s Bay Beach, and Caneel Bay is just 9 miles away.

Cyril E. King Airport and Havensight Mall are both a 7-minute drive from the hotel. Mangrove Lagoon is a 15-minute drive away, and historic Hassel Island is 2.5 miles away.

Couples in particular like the location – they rated it 8 for a two-person trip.

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Windward Passage Hotel has been welcoming Booking.com guests since Sept 1, 2011

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ATM: Need cash? This property has an ATM on site.

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“good connection to airport”
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“location was great”
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“wonderful staff”
25 related reviews

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking available

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There are more repeat guests here than most other properties.

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Fits	Room Type
	Double Room with Two Double Beds 2 full beds	Show prices
댴 Private bathroom Room Size: 323 ft² Includes a flat-screen TV, refrigerator and air conditioning. Please note that the rate is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies). Room Facilities: Safe, Pay-per-view channels, Air conditioning, Hairdryer, Balcony, Radio, Refrigerator, Sitting area, Free toiletries, CD Player, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, Alarm clock Free WiFi is available in all rooms. Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double Room with Two Double Beds with Ocean View 2 full beds	Show prices
댴 Private bathroom Room Size: 323 ft² Room includes 32-inch Flat Screen Cable TV with Movies OnDemand and Video Games, premium mattress with plush new bedding and linens, mini refrigerator, coffee maker, iron / ironing boards, in-room safe and complimentary wireless Internet access. Room Facilities: Safe, Pay-per-view channels, Air conditioning, Hairdryer, Balcony, Radio, Refrigerator, Sitting area, Free toiletries, CD Player, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, Alarm clock, Sea view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	King Room with Ocean View 1 king bed	Show prices
댴 Private bathroom Room Size: 323 ft² Room includes 32-inch Flat Screen Cable TV with Movies OnDemand and Video Games, premium mattress with plush new bedding and linens, mini refrigerator, coffee maker, iron / ironing boards, in-room safe and complimentary wireless Internet access. Room Facilities: Safe, Pay-per-view channels, Air conditioning, Hairdryer, Balcony, Radio, Refrigerator, Desk, Sitting area, Free toiletries, CD Player, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, Alarm clock, Sea view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	King Room 1 king bed	Show prices
댴 Private bathroom Room Size: 323 ft² Room includes 32-inch Flat Screen Cable TV with Movies OnDemand and Video Games, premium mattress with plush new bedding and linens, mini refrigerator, coffee maker, iron / ironing boards, in-room safe and complimentary wireless Internet access. Room Facilities: Safe, Pay-per-view channels, Air conditioning, Hairdryer, Balcony, Radio, Refrigerator, Desk, Sitting area, Free toiletries, CD Player, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, Alarm clock Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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An Inside Look at Windward Passage Hotel

The Windward Passage is a business Class hotel located in downtown Charlotte Amalie, walking distance to the diamond district, restaurants, the seaplane base, and a short cab ride to the many attractions St. Thomas has to offer.

Windward Passage Hotel takes special requests – add in the next step!

Area Info – Show map

Closest Landmarks

Saint Thomas Skyride 1.3 miles
Trunk Bay 11 miles

Closest Airports

Cyril E. King Airport 2.4 miles
Virgin Gorda Airport 33.7 miles
Antonio Rivera Rodríguez Airport 39.1 miles

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5 Reasons to Choose Windward Passage Hotel

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363 independent reviews

The staff speaks English

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Check-in

From 4:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 12 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

Cards accepted at this property

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Or, take a look at these appealing alternatives:

Olga's Fancy has a location score of 9.2

See the 5 best hotels in Charlotte Amalie, based on 1,335 verified hotel reviews on Booking.com.

The Fine Print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

눱

Wonderful: 9+

71
Good: 7 – 9

138
Okay: 5 – 7

91
Poor: 3 – 5

48
Very Poor: 1 – 3

15

Cleanliness

7
Comfort

7.1
Location

7.8
Facilities

6.6
Staff

7
Value for money

6.3
Free WiFi

7.5

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See all guest reviews for Windward Passage Hotel

Newest Reviews for Windward Passage Hotel

July 20, 2017

Will
United States of America
5.4

“Quick trip to St. Thomas.”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Staff not very friendly, overall condition of facilities.
눇Location to shopping and restaurants.
July 9, 2017

Louise
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
눇The staff was excellent
July 7, 2017

Maud
St. Maarten
8.5

“It was the first time that I came to St.Thomas. And staying at your Hotel made it possible to enjoy”
- • Group of friends
- • Double Room with Two Double Beds
- • Stayed 3 nights
눉Beside what I said in my mail I love your hotel. just talk to your cleaners and check out the rooms before it is ready for your guest.
눇Good afternoon My name is Maud M. Radjouki I stayed at the hotel from the 30th June to the 3rd of July 2017. I love everything of the hotel. The staff was very friendly. No complain. But I have to say this one. Not for anything bad. But have to upgrade the service of cleaning. I owned a cleaning company, I am the Managing Director. I came to your hotel and got the key from front desk for the room down stairs 212 WOW not good at all. It had been musty / mildew smell. I went back to the front desk. She is real nice. She gives me a key for room 421 that was 100% better than the first one. I enjoy it. Your house keeping need some training. You have very good nice furniture, they should be polish. The bathroom I can see it was just remodel. There was white stuff from the potty still on the tiles. And it can come off, because I wipe some of it off with just a wet cloth. The curtain rod is stainless steel they also can take stainless stain polish and clean it and it wouldn’t rust as it is starting to. They should know the rooms are not up to park. Before they let the front desk clerk be embarrasses. Those rooms down stairs if the health department comes in they would close them down. The maintenance person must also look at the rooms. Our phone was not working. The remote also wasn’t working from the T.V. it stop work The supper visor must pay more attention to the cleaners. I had a very good stay at your hotel. One more your staff was real friendly and nice Specially the first one I met. She helps me with a smile and made sure that me and my friend got a another room that was clean and nice. My friend wouldn’t notice all those things. But seeing I owned a cleaning company I would pick all those things out. One thing my friend went in the room first down stairs and she had to come out because she got a cut in her throat one time from the scent. Beside that I would send anyone to your hotel with you wonderful staff from front desk to the restaurant.
July 6, 2017

Megan
United States of America
8.0

“ocean front central location hotel”
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds with Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
눇Location and room with the ocean views.
July 2, 2017

Andress
British Virgin Islands
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉No
눇Bed
June 29, 2017

Anthony
United States of America
2.9

“Unacceptable to rent rooms like this!”
- • Leisure trip
- • Solo traveler
- • King Room with Ocean View
- • Stayed 1 night
눉I only stayed here for one evening. When I booked my room on bookings.com it said the rate was $164 total. I was charged $201.00 upon arrival. The woman at the deal couldn't be bothered to explain the $37 extra to me. She did however honor my request for an early check in. I paid an extra $30ish for an ocean view which was lovely....and noisy. The main thoroughfare on the island runs right out front and it is loud! The hotel is also under construction so when I tried to take a nap all I heard was construction all afternoon. All that said, the room was nice and comfortable. Until I went to take a bath. I started to run the bath water and when I returned I found it was filthy and brown. I know the hotel is older so I assumed it was rust. drained the tub and refilled it, see below, and it was still filthy. I had a flight to catch so I went to the front desk and asked for the manager and showed her the room. When I requested a refund she was not only rude but argumentative. She debated the whole issue with me all while being rude and condescending. She acted as if she was doing me a favor by letting me check in early and that negated my inability to shower. I was given a 50% refund. When I made mention of the noise she points to a sign on a side desk that read "please excuse our appearance while we renovate". There was no mention of noise on check in or upon booking. It was an all around unacceptable experience. A refund which I have still yet to receive and after reading the dozens upon dozens of bad reviews of their property I am requesting a full refund! Thank you, R.J. Wall
눇The room itself was beautiful and clean.
June 28, 2017

Alice
United States of America
6.3

“You may or maynot regret staying here”
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
눉The first room I had was musty and stale with stains all over the floor. Terrible view.
눇This hotel is an excellent location for walking to restaurants, catching the safari bus to the beach and around the island, shopping and sight seeing. Do not get the rooms facing the back of the hotel the view is not so good. Get the rooms facing the street for a better view. My first room was very not good it had a bad smell and the room floor was stained very badly. I went to the reception desk and was given another room that was much better. The staff seemed pretty nice. There is not a microwave in the room but we went to the restaurant and the lady warmed our food one night. Do not eat the food from the vendors on the street it is a waste of money. The hotel at night is very nice seating by the bar and restaurant. They also have a lounge and casino on sight which is helpful. I noticed the Hotel is under renovation. I saw some new mattresses coming in and saw some guys painting. It is an old hotel but could be much nicer with some TLC. I don't think I would stay there again no time soon.
June 25, 2017

Irma
British Virgin Islands
10

“I really enjoyed my stay. Costumer service was great”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
눉The chicken curry.
눇The staff were warm were warm and welcoming the environment was awesome. If I had to do this again Windward Passage it will be.
June 22, 2017

Evelyn
United States of America
7.5

“Not bad if you want to be right by the water front.”
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds
- • Stayed 1 night
눉The frosted sliding glass door, I am assuming it was to keep peeping toms from seeing anything but I'm short and has to tip-toe over the frost to see out.
눇I loved that is was sooo close to the airport, we got there in no time at all.
June 19, 2017

Tasha
United States of America
10

“The Perfect Spot for Enjoying ALL of St Thomas”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
눉The wifi strength in the rooms could be better
눇This property is centrally located and gives easy access to all the island's attractions. We could walk throughout downtown and be back at the hotel in no time. we got a bayfront room and highly recommend booking- it was awesome waking up to views of the islands and passing boats. (its next to the main road and in the morning that was a little noisy, but not so much you couldn't sleep in. The property is clean and the rooms great, we loved it here so much once we got settled we stayed two extra nights. The staff were all very polite and helpful, a very special thanks to Verona at the front desk so took the best care of us and gave us many great recommendations we felt like we got a local version of enjoying the island. Excited to return with the family.
June 16, 2017

Jennifer
U.S. Virgin Islands
9.6

“Very comfortable.”
- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
눉The rooms use to have microwave oven to heat up the food. Please put back microwave in the rooms. I think locals should get extra discount also.
눇Everything was wonderful, staff and facilities.
May 28, 2017

Sylvia
British Virgin Islands
3.8

“It was fair. Could have better”
- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉The room was moldly, bed was to soft sinking in which resulted in back pain. The air conditioning unit was leaking,had to put a bucket to catch dripping water, to avoid dropping on the ground. Slide door unable to lock.
눇Very accommodating to the ferry terminal also resturant.
May 26, 2017

Charles
United States of America
6.3

Pleasant
- • Leisure trip
- • Group of friends
- • King Room with Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Exterior of property looked very weathered.
눇Location
May 23, 2017

Chase
U.S. Virgin Islands
8.3

Very Good
- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉The Wi-Fi needs serious improvement, other than that, it was great
May 22, 2017

Shakema
British Virgin Islands
10

“My stay overall was excellent.”
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
눇The bed was comfy. The bathroom is nice. Room is nice.

Windward Passage Hotel

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