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  1. Home
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  2. Vietnam
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  3. Ha Noi Municipality
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  5. Hoan Kiem Hotels
  6. Acoustic Hotel & Spa (Hotel), Hanoi (Vietnam) deals

  • Info & prices
  • Facilities
  • House rules
  • Guest reviews (1,642)

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Hotel Acoustic Hotel & Spa

4-star hotel
Acoustic Hotel & Spa

This neighbourhood is a great choice for travellers interested in friendly locals, people watching and food – Check location 39 Thợ Nhuộm, Hoan Kiem, Hanoi, Vietnam – This neighbourhood is a great choice for travellers interested in friendly locals, people watching and food – Check location Excellent location - show map

Excellent location — rated 9.4/10! (score from 1642 reviews)

Real guests • Real stays • Real opinions

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Acoustic Hotel & Spa

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A bed or beds in a room at Acoustic Hotel & Spa
A bed or beds in a room at Acoustic Hotel & Spa
A bed or beds in a room at Acoustic Hotel & Spa
A bed or beds in a room at Acoustic Hotel & Spa
A bed or beds in a room at Acoustic Hotel & Spa
A bed or beds in a room at Acoustic Hotel & Spa
A bed or beds in a room at Acoustic Hotel & Spa
A bed or beds in a room at Acoustic Hotel & Spa
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A bathroom at Acoustic Hotel & Spa
A bathroom at Acoustic Hotel & Spa
The building in which the hotel is located
A seating area at Acoustic Hotel & Spa
The lobby or reception area at Acoustic Hotel & Spa
A bed or beds in a room at Acoustic Hotel & Spa
A bed or beds in a room at Acoustic Hotel & Spa
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The fitness centre and/or fitness facilities at Acoustic Hotel & Spa
The fitness centre and/or fitness facilities at Acoustic Hotel & Spa
Food at or somewhere near the hotel
Food at or somewhere near the hotel

Lock in a great price for Acoustic Hotel & Spa - rated 9.6 by recent guests.

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9.6
Exceptional
1,642 reviews
  • Facilities

    9.3

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Value for money

    9.6

  • Location

    9.4

  • Total

    9.6

  • Free WiFi

    8.8

The quality of the breakfast & the staff upstairs were great. The warm welcome from the staff at our arrival. We stayed in connected rooms with my family which had a lot of space and nice sophisticated decor. The location of the hotel in a street less busy than other but still near great restaurants and old quarter

France-lise United Kingdom

Breakfast really nice. The staff are friendly and helpful.

Umaporn Thailand

Exceptional service. Comfortable rooms. Hotel provide very useful option even after check out time come back and have the shower before your flight.

Martynas Lithuania

I spent a month in Vietnam and this was the best hotel of my stay. The level of service was so high. The room decoration is beautiful and so comfortable. I really like the roof top and drinking my coffee up there. And the jacuzzi with a view (free) The hotel staff is also very helpful to book transfers and other activities. The best is that they let me take a shower a 9pm before taking the night train to Sapa (station is 5min away)

Doris Switzerland

The service and location of this hotel are excellent. You can really tell they try hard to do everything in their power to make the stay memorable. For instance: we made some inquiries about a local type candy we like but we couldn't find, soon after a member of the staff showed up with a bag of it at our door! Also the assistance in reservations and checking a booking for our next stop were very nice.

Jasper Netherlands

It. Was a cosy room at edge of old quarter. Near the old quarter and tourist sites. Nice location as on a quiet street. Staff was helpful and attentive. Warm feeling coming back to hotel. Nice breakfast and roof TOP bar to see sunset

Yew Singapore

Good location, excellent service from reception staff

Tinaye United Kingdom

We loved the personalised service at this hotel. Staff anticipated our needs and paid attention to detail in making our stay as comfortable as possible. The hotel is fairly new and the rooms are very spacious and tastefully decorated with comfortable beds. We were pleasantly surprised to have a spacious balcony and to have access to Netflix on the TV! The restaurant provided an excellent range of breakfast options but the 'icing on the cake' was the free afternoon tea provided daily - a very welcome addition after walking around the bustling streets of Hanoi.

Alantw2 United Kingdom

Staff was very helpful and I liked I could use their free bicycle to get around. The food at their restaurant is delicious

Claudio United Kingdom

The staff are fantastic. All needs and wants catered to, just ask. Very comfortable and neat stay in an excellent location. Walkable to just about everywhere you might want to see around Old Town / Hoan Kiem. They looked after us so well, I’d recommended them (highly) to anyone.

Linda Vietnam

Staff

9.8
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The building in which the hotel is located Image of the property A restaurant or other place to eat at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property A restaurant or other place to eat at Acoustic Hotel & Spa Image of the property The lobby or reception area at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property A bathroom at Acoustic Hotel & Spa Image of the property A bathroom at Acoustic Hotel & Spa Image of the property A bathroom at Acoustic Hotel & Spa Image of the property The building in which the hotel is located Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property A seating area at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property The lobby or reception area at Acoustic Hotel & Spa Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property A bed or beds in a room at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property The sunrise or sunset as seen from the hotel or nearby Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property The fitness centre and/or fitness facilities at Acoustic Hotel & Spa Image of the property The fitness centre and/or fitness facilities at Acoustic Hotel & Spa Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property Acoustic Hotel & Spa, Hanoi - hotel Photo Image of the property Food at or somewhere near the hotel Image of the property Food at or somewhere near the hotel Image of the property  

Acoustic Hotel & Spa 4-star hotel

9.6
Exceptional
1,642 reviews
  • 9.8

    Staff

  • What guests loved the most:
  • “The quality of the breakfast & the staff upstairs were great. The warm welcome from the staff at our arrival.”
    France-lise France-lise United Kingdom United Kingdom
  • “Breakfast really nice. The staff are friendly and helpful.”
    Umaporn Umaporn Thailand Thailand
  • “Exceptional service. Comfortable rooms. Hotel provide very useful option even after check out time come back and have the shower before your flight.”
    Martynas Martynas Lithuania Lithuania
  • “I spent a month in Vietnam and this was the best hotel of my stay. The level of service was so high. The room decoration is beautiful and so comfortable.”
    Doris Doris Switzerland Switzerland
  • “The service and location of this hotel are excellent. You can really tell they try hard to do everything in their power to make the stay memorable.”
    Jasper Jasper Netherlands Netherlands
  • “It. Was a cosy room at edge of old quarter. Near the old quarter and tourist sites. Nice location as on a quiet street. Staff was helpful and attentive. Warm feeling coming back to hotel.”
    Yew Yew Singapore Singapore
  • “Good location, excellent service from reception staff”
    Tinaye Tinaye United Kingdom United Kingdom
  • “We loved the personalised service at this hotel. Staff anticipated our needs and paid attention to detail in making our stay as comfortable as possible.”
    Alantw2 Alantw2 United Kingdom United Kingdom
  • “Staff was very helpful and I liked I could use their free bicycle to get around. The food at their restaurant is delicious”
    Claudio Claudio United Kingdom United Kingdom
  • “The staff are fantastic. All needs and wants catered to, just ask. Very comfortable and neat stay in an excellent location.”
    Linda Linda Vietnam Vietnam

Stay in the heart of Hanoi – This neighbourhood is a great choice for travellers interested in friendly locals, people watching and food – Check location Excellent location - show map

One of our top picks in Hanoi.Acoustic Hotel & Spa has a restaurant, free bikes, a fitness centre and bar in Hanoi. Boasting family rooms, this property also provides guests with a terrace. The accommodation offers a 24-hour front desk, room service and currency exchange for guests.

All guest rooms at the hotel feature air conditioning, a flat-screen TV with satellite channels, DVD Player, and a private bathroom with a bidet, a hairdryer and free toiletries. The units will provide guests with a desk and a kettle.

Continental and buffet breakfast options are available every morning at Acoustic Hotel & Spa.

The accommodation offers a hot tub. The area is popular for cycling, and car hire is available at Acoustic Hotel & Spa.

There is a tour desk and bike rentals are available, while the business centre has a fax machine and photocopier.

Popular points of interest near the hotel include St. Joseph Cathedral, Trang Tien Plaza and Thang Long Water Puppet Theater. The nearest airport is Noi Bai International Airport, 16.2 miles from Acoustic Hotel & Spa.

Hoan Kiem is a great choice for travellers interested in friendly locals, people watching and food.

This is our guests' favourite part of Hanoi, according to independent reviews.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

We speak your language!

Acoustic Hotel & Spa has been welcoming Booking.com guests since 25 Dec 2018.

Distance in property description is calculated using © OpenStreetMap

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Brilliant!

Most popular facilities

Free WiFi
Family rooms
Fitness centre
Spa and wellness centre
Non-smoking rooms
Parking
Bar

Good for couples - they rate the facilities 9.5 for two-person stays.

Currency exchange: Need local currency? This property offers currency exchange on site.

Guests love...

녡 “friendly staff”
167 related reviews

녡 “rooftop bar”
93 related reviews

녡 “great breakfast”
90 related reviews

뀐 Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.4

Breakfast info

Continental, Vegetarian, Asian, American, Buffet

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Sleeps Room type
Max adults: 2
Executive Suite
High floor
  • 1 extra-large double bed and 1 sofa bed
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Max adults: 2
Junior Suite with Balcony
High floor
  • 1 extra-large double bed
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Max adults: 4
Deluxe Family Room
  • 2 large double beds
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Max adults: 2
Deluxe Double Room with Balcony
  • 1 double bed
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Max adults: 2
Premier Deluxe
  • 1 large double bed
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Max adults: 2
Suite with City View
High floor
  • Bedroom 1: 1 extra-large double bed
  • Living room: 1 sofa bed
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Deluxe Connecting Room
  • 3 large double beds
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Deluxe Double or Twin Room with City View
  • 1 large double bed
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Just booked in Hanoi 4 properties like Acoustic Hotel & Spa were just booked in the last 15 minutes on our site

Hotel surroundings

– This neighbourhood is a great choice for travellers interested in friendly locals, people watching and food – Check location Excellent location - show map

Closest landmarks *

  • Hoa Lo Historical Prison
    0.2 miles
  • Hanoi City Court
    0.2 miles
  • Quan Su Pagoda
    0.2 miles
  • St. Joseph Cathedral
    0.3 miles
  • Ha Noi Railway station
    0.3 miles
  • National Library of Vietnam
    0.3 miles
  • Viet Xo Friendship Labour Cultural Palace
    0.4 miles
  • Lenin Park
    0.4 miles
  • Vietnam Military History Museum
    0.4 miles
  • Historical Military Museum
    0.4 miles

Restaurants and markets *

  • Indigo Restaurant Restaurant
    0 miles
  • Eclipse Bar Cafe/bar
    0 miles
  • THE HANOI SOCIAL CLUB Restaurant
    0.1 miles
  • Mini Mart Supermarket
    0.1 miles
  • Hang Da Market Market
    0.2 miles

Natural beauty *

  • Hoan Kiem Lake Lake
    0.5 miles
  • Red River River
    0.6 miles

Closest airports *

  • Noi Bai International Airport
    13.2 miles
  • Cat Bi International Airport
    58.5 miles

Most popular landmarks *

  • Hoan Kiem Lake
    0.5 miles
  • Vietnam Fine Arts Museum
    0.5 miles
  • Hanoi Temple of Literature
    0.6 miles
  • Trang Tien Plaza
    0.6 miles
  • Thang Long Water Puppet Theater
    0.6 miles
  • Dong Xuan Market
    0.8 miles
  • Hanoi Old City Gate
    0.8 miles
  • Hanoi Opera House
    0.9 miles
  • Quan Thanh Temple
    1.2 miles
  • West Lake
    1.6 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What travellers love about this location

“The service and location of this hotel are excellent. You can really tell they try hard to do everything in their power to make the stay memorable. For instance...”

Jasper Netherlands
9.0

“We loved the personalised service at this hotel. Staff anticipated our needs and paid attention to detail in making our stay as comfortable as possible. The hot...”

Alantw2 United Kingdom
10

“The staff are fantastic. All needs and wants catered to, just ask. Very comfortable and neat stay in an excellent location. Walkable to just about everywhere y...”

Linda Vietnam
9.5

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Brilliant!
1 restaurant on site
  • Indigo Restaurant

    Cuisine: Seafood, Vietnamese, Local, International

    Open for: Breakfast, Dinner, High tea, Cocktail hour

    Menu: Buffet & à la carte

5 reasons to choose Acoustic Hotel & Spa

Why book with us

Prices you can't beat!

Manage your bookings online

The staff speak English

Booking is safe

One of our top picks in Hanoi

Facilities of Acoustic Hotel & Spa Great facilities! Review score, 9.3

Most popular facilities

Free WiFi
Family rooms
Fitness centre
Spa and wellness centre
Non-smoking rooms
Parking
Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Services & Extras
  • Tickets to attractions or shows Additional charge
Pets
  • Pets are not allowed.

Activities
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Themed dinner nights Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Pub crawls Additional charge
  • Evening entertainment
  • Bikes available (free)
  • Cycling Off-site
  • Hiking Off-site Additional charge
  • Library
  • Bicycle rental (additional charge)
Food & Drink
  • On-site coffee house
  • Fruits
  • Bottle of water
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in the hotel rooms and is free of charge.

Accessibility
  • Wheelchair accessible
Parking
  • Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Street parking
Wellness facilities
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa Facilities
  • Body scrub
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Open-air bath
  • Hot tub/jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Children television networks
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Books, DVDs, music for children
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities Additional charge
General
  • Shuttle service
  • Grocery deliveries Additional charge
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Safety deposit box
  • Lift
  • Bridal suite
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Languages spoken
  • English
  • Vietnamese

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Brilliant!

House rules Acoustic Hotel & Spa takes special requests - add in the next step!

Check-in

From 14:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

5 - 10 years
Can use an extra bed upon request
VND 350,000 per child, per night
11+ years
Can use an extra bed upon request
VND 450,000 per person, per night

There is no capacity for cots at this property.

The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Cards accepted at this hotel

American Express Visa Mastercard JCB Acoustic Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Acoustic Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform Acoustic Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Acoustic Hotel & Spa

  • Guests staying at Acoustic Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
    • Buffet
    • À la carte

  • Acoustic Hotel & Spa has 1 restaurants:

    • Indigo Restaurant

  • The following parking options are available to guests staying at Acoustic Hotel & Spa (subject to availability):

    • Parking
    • Street parking

  • Check-in at Acoustic Hotel & Spa is from 14:00, and check-out is until 12:00.

  • Room options at Acoustic Hotel & Spa include:

    • Suite
    • Family
    • Double
    • Twin/Double

  • From the nearest airport, you can get to Acoustic Hotel & Spa by:

    • Car 45 minutes

  • Acoustic Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/jacuzzi
    • Fitness centre
    • Massage
    • Cycling
    • Hiking
    • Bicycle rental (additional charge)
    • Library
    • Evening entertainment
    • Fitness/spa locker rooms
    • Personal trainer
    • Fitness
    • Massage chair
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Pub crawls
    • Walking tours
    • Bike tours
    • Themed dinner nights
    • Happy hour
    • Tour or class about local culture
    • Cooking class
    • Waxing services
    • Bikes available (free)
    • Open-air bath
    • Public Bath
    • Beauty Services
    • Facial treatments
    • Spa/wellness packages
    • Make up services
    • Manicure
    • Pedicure
    • Body scrub
    • Spa Facilities
    • Spa lounge/relaxation area
    • Foot bath

  • In total, there are 54 rooms at Acoustic Hotel & Spa.

    Find out more about the rooms and availability by entering your dates.

  • The prices at Acoustic Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

100% verified reviews · Real guests. Real stays. Real opinions.

9.6 Exceptional 1,642 reviews
  • Superb: 9+

    1429

  • Good: 7 – 9

    185

  • Okay: 5 – 7

    22

  • Poor: 3 – 5

    5

  • Very poor: 1 – 3

    1

  • Staff 9.8
  • Facilities 9.3
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money 9.6
  • Location9.4
  • Free WiFi8.8
High score for Hanoi

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    business travel features like breakfast, WiFi and free parking.

    50 yards to the historic old town

    One of the most picturesque neighbourhoods in Hanoi!

    Show on map
    How to get to Acoustic Hotel & Spa from Noi Bai International Airport
    • Car
      45 minutes
    • Parking available
    Like this one, but not quite sure yet? Show similar hotels

    Questions you may have

    Find quick answers or ask a question to the property

    • Can you confirm that acoustic suites have a balcony.

      Hello dear, Greetings from Acoustic hotel!!! Acoustic SUITE is our nicest and biggest room in the hotel. It is designed with spacious window (but NO balcony) offering great City view. We would be always available for any questions ;) All the best,

    • Good afternoon Can you please confirm that the executive suites do have a bath Thank you Graham

      Hello dear, Thank you for your interest in our services. Yes, our Executive SUITE rooms are designed with BATHTUB and very nice City view. We are always available here for any assistance. All the best from Acousic team,

    • Is there allow to stay and check in with my vietnamese girl friend

      Thank you for your kind requested. We would like to inform you that you can stay with your Vietnamese girl friend if she have Vietnamese ID card.

      Asked about: Deluxe Double Room with Balcony

    • Good morning Please confirm that your Premier Deluxe rooms have a bathtub. Many thanks Graham ☺️.

      Dear Graham, Greetings from sunny Hanoi. FYI, there are 2 type of rooms equipped with bathtub only: EXECUTIVE ROOM and ACOUSITIC SUITE ROOM. We would be always available for any questions All the best,

      Asked about: Premier Deluxe

    • Hi, do you have any facility for an early check-in as I have an early morning flight into Hanoi? Thanks, Anirudh

      Hello dear, Thank you greatly for choosing us for your time in Hanoi ;) Our check in time is at 14.00. However, We would try to arrange the room for your check in as soon as possible. Otherwise, you can certainly leave your luggage at our hotel and go out for lunch or enjoying the city, then come back after lunch time. We do offer FREE SHOWER at our SPA too if you would like to take it. We would be always available for any assistance. Best Regards from Acoustic team,

    • Do you have transportation from the Noi Bai airport to your hotel or must I take a cab

      Hello dear, In order to avoid any scam that may happen along the way from the airport to our hotel, we would like to offer you our airport transfer service with the cost at: - US$19/ one way/ 4 seater car - US$22/ one way/ 7 seater car - US$35/one way/ 16 seater van Notes: Prices are inclusive of all tolls, 10% tax and 5% service charges. Surcharge of US$5 per vehicle is applicable during Lunar New Year All the best from Acoustic team,

    • How many bathrooms in the connecting room?

      Dear our valued guest, There are 2 bath rooms in Deluxe connecting room .

      Asked about: Deluxe Connecting Room

    • Thank you for your prompt response previously. You informed me that executive rooms have a bathtub, but I can only find executive suites. To help me can you confirm what rooms will give me bathtub & balcony. Many thanks Graham ☺️.

      Dear Graham, As the hotel is located in the Old Quarter with limited constructional regulation on the size and the height of the hotel, we are sorry that both Executive Suites (Executive in Short) and Acoustics Suites are designed with NO balcony but very big window. If you prefer a room with Balcony, you may consider our Junior Suites, designed with standing SHOWER only :D Cheers,

      Asked about: Junior Suite with Balcony

    • Can you get 2 separate bedrooms?

      We have 2 separate rooms with 3 double beds. There are 2 queen bed in 1 Family room and 1 King bed in Double room with connecting door.

      Asked about: Deluxe Connecting Room

    • HOW TO GET REWARD CODE?

      Hi, What kind of promotion do you want to apply for ?

    Thanks! You will receive an email as soon as the property has answered your question.

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    9.6
    Exceptional
    1,642 reviews

    What guests loved the most:

    “The quality of the breakfast & the staff upstairs were great. The warm welcome from the staff at our arrival. We stayed in connected rooms with my family which had a lot of space and nice sophisticated decor. The location of the hotel in a street less busy than other but still near great restaurants and old quarter”

    France-lise United Kingdom

    “Breakfast really nice. The staff are friendly and helpful.”

    Umaporn Thailand

    “Exceptional service. Comfortable rooms. Hotel provide very useful option even after check out time come back and have the shower before your flight. ”

    Martynas Lithuania

    “I spent a month in Vietnam and this was the best hotel of my stay. The level of service was so high. The room decoration is beautiful and so comfortable. I really like the roof top and drinking my coffee up there. And the jacuzzi with a view (free) The hotel staff is also very helpful to book transfers and other activities. The best is that they let me take a shower a 9pm before taking the night train to Sapa (station is 5min away)”

    Doris Switzerland

    “The service and location of this hotel are excellent. You can really tell they try hard to do everything in their power to make the stay memorable. For instance: we made some inquiries about a local type candy we like but we couldn't find, soon after a member of the staff showed up with a bag of it at our door! Also the assistance in reservations and checking a booking for our next stop were very nice.”

    Jasper Netherlands

    “It. Was a cosy room at edge of old quarter. Near the old quarter and tourist sites. Nice location as on a quiet street. Staff was helpful and attentive. Warm feeling coming back to hotel. Nice breakfast and roof TOP bar to see sunset”

    Yew Singapore

    “Good location, excellent service from reception staff ”

    Tinaye United Kingdom

    “We loved the personalised service at this hotel. Staff anticipated our needs and paid attention to detail in making our stay as comfortable as possible. The hotel is fairly new and the rooms are very spacious and tastefully decorated with comfortable beds. We were pleasantly surprised to have a spacious balcony and to have access to Netflix on the TV! The restaurant provided an excellent range of breakfast options but the 'icing on the cake' was the free afternoon tea provided daily - a very welcome addition after walking around the bustling streets of Hanoi.”

    Alantw2 United Kingdom

    “Staff was very helpful and I liked I could use their free bicycle to get around. The food at their restaurant is delicious ”

    Claudio United Kingdom

    “The staff are fantastic. All needs and wants catered to, just ask. Very comfortable and neat stay in an excellent location. Walkable to just about everywhere you might want to see around Old Town / Hoan Kiem. They looked after us so well, I’d recommended them (highly) to anyone. ”

    Linda Vietnam
    1 2

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    See all guest reviews for Acoustic Hotel & Spa

    Newest reviews for Acoustic Hotel & Spa

    • Reviewed: 9 December 2019

      France-lise

      United Kingdom
      1 helpful vote
      9.0
      “Classy boutique hotel in Hanoi”
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights

      It is just a little details but the balcony was actually not required with our connected room, as there was no view. However it did not ruin our stay and I highly recommend this establishment

      The quality of the breakfast & the staff upstairs were great. The warm welcome from the staff at our arrival. We stayed in connected rooms with my family which had a lot of space and nice sophisticated decor. The location of the hotel in a street less busy than other but still near great restaurants and old quarter

      Stayed in November 2019

    • Reviewed: 9 December 2019

      Anonymous

      Norway
      1 helpful vote
      4.0
      “How did this place get such a high rating?”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted via mobile

      1. Room was washed with strong smelling floral fragrance detergent daily (too much) and at certain times, strong smell of cigarettes was in the room and not sure where it is coming from. 2. Soundproofing issues part 1: The soundproofing in 307 was bad. I can hear the outside neighbours to the hotel - crying, meowing, shouting even with the windows closed. 3. Soundproofing issues part 2: why do you put a couple (us) into a connected room that is suppose to be for large families because I could hear people in the next room speaking through the connecting door. Also the hotel’s main room doors slamming on the same floor (please change the door or use noise muffling padding for goodness sake.) 4. The in room air ventilation was abysmal and severely lacking. And opening the window only allows the city pollution and noise in and we got respiratory difficulties after the first night. 5. Tried to feedback to the staff on the 2nd night and a staff came and vaguely checked but says he finds everything is ok. I was clear on communicating my needs but it was not met. Everything is needs a serious rethink.

      Location was good. Breakfast was fine and the reception’s welcome was nice.

      Stayed in December 2019

    • Reviewed: 9 December 2019

      Umaporn

      Thailand
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted via mobile

      Breakfast really nice. The staff are friendly and helpful.

      Stayed in December 2019

    • Reviewed: 8 December 2019

      Martynas

      Lithuania
      4 helpful votes
      10
      “Luxurious stay”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted via mobile

      Breakfast could be improved, more different choices.

      Exceptional service. Comfortable rooms. Hotel provide very useful option even after check out time come back and have the shower before your flight.

      Stayed in December 2019

    • Reviewed: 8 December 2019

      Doris

      Switzerland
      7 helpful votes
      10
      Exceptional
      • • Leisure trip
      • • Solo traveller
      • • Stayed 2 nights
      • • Submitted via mobile

      I spent a month in Vietnam and this was the best hotel of my stay. The level of service was so high. The room decoration is beautiful and so comfortable. I really like the roof top and drinking my coffee up there. And the jacuzzi with a view (free) The hotel staff is also very helpful to book transfers and other activities. The best is that they let me take a shower a 9pm before taking the night train to Sapa (station is 5min away)

      Stayed in November 2019

    • Reviewed: 8 December 2019

      Jasper

      Netherlands
      3 helpful votes
      9.0
      “Excellent staff and great location.”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights

      We had a minor issue with the bathroom, however this was fixed quickly

      The service and location of this hotel are excellent. You can really tell they try hard to do everything in their power to make the stay memorable. For instance: we made some inquiries about a local type candy we like but we couldn't find, soon after a member of the staff showed up with a bag of it at our door! Also the assistance in reservations and checking a booking for our next stop were very nice.

      Stayed in November 2019

    • Reviewed: 8 December 2019

      Yew

      Singapore
      10
      “Nice and comfortable stay. Warm feeling and would recommend nd return next time in Hanoi.”
      • • Leisure trip
      • • Family with young children
      • • Stayed 5 nights

      Had a junior suite but 2 queen bed took up too much space so not much room to move about for small family. Bathroom was small. Room was comfortable but sound prof can be improve.

      It. Was a cosy room at edge of old quarter. Near the old quarter and tourist sites. Nice location as on a quiet street. Staff was helpful and attentive. Warm feeling coming back to hotel. Nice breakfast and roof TOP bar to see sunset

      Stayed in December 2019

    • Reviewed: 6 December 2019

      Tinaye

      United Kingdom
      7.9
      “Convenient location”
      • • Leisure trip
      • • Solo traveller
      • • Stayed 2 nights
      • • Submitted via mobile

      Housekeeping not quite up to standard

      Good location, excellent service from reception staff

      Stayed in December 2019

    • Reviewed: 6 December 2019

      Alantw2

      United Kingdom
      2 helpful votes
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights

      Although there was ample hanging space for clothes, a couple of shelves would be a useful addition to the wardrobe facilities.

      We loved the personalised service at this hotel. Staff anticipated our needs and paid attention to detail in making our stay as comfortable as possible. The hotel is fairly new and the rooms are very spacious and tastefully decorated with comfortable beds. We were pleasantly surprised to have a spacious balcony and to have access to Netflix on the TV! The restaurant provided an excellent range of breakfast options but the 'icing on the cake' was the free afternoon tea provided daily - a very welcome addition after walking around the bustling streets of Hanoi.

      Stayed in December 2019

    • Reviewed: 6 December 2019

      Claudio

      United Kingdom
      8.8
      “Great staff”
      • • Leisure trip
      • • Solo traveller
      • • Stayed 5 nights
      • • Submitted via mobile

      Nothing negative

      Staff was very helpful and I liked I could use their free bicycle to get around. The food at their restaurant is delicious

      Stayed in November 2019

    • Reviewed: 5 December 2019

      Linda

      Vietnam
      6 helpful votes
      9.6
      “Outstanding little oasis in Old Town Hanoi”
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted via mobile

      Very little to complain about here.

      The staff are fantastic. All needs and wants catered to, just ask. Very comfortable and neat stay in an excellent location. Walkable to just about everywhere you might want to see around Old Town / Hoan Kiem. They looked after us so well, I’d recommended them (highly) to anyone.

      Stayed in December 2019

    • Reviewed: 5 December 2019

      Michailas

      Lithuania
      1 helpful vote
      9.6
      Exceptional
      • • Business trip
      • • Solo traveller
      • • Stayed 2 nights
      • • Submitted via mobile

      Newly built hotel in Central Hanoi. They have a lot of staff, all are very friendly and attentive, and most are commanding good level of English. The room on the 10th floor was spacious, with small balcony and views to the city. Good breakfast with plenty of choice. Welcome tea in the lobby and complimentary afternoon tea made us feel very comfortable.

      Stayed in December 2019

    • Reviewed: 4 December 2019

      Anonymous

      9.0
      “Very nice. Highly recommended”
      • • Leisure trip
      • • Group
      • • Stayed 1 night

      Staff, room, location everything met our expecations.

      Stayed in December 2019

    • Reviewed: 4 December 2019

      Juan

      Thailand
      10
      Exceptional
      • • Business trip
      • • Solo traveller
      • • Stayed 3 nights
      • • Submitted via mobile

      The breakfast was rather okay

      Excellent location. Staff was very friendly and efficient.

      Stayed in November 2019

    • Reviewed: 3 December 2019

      Mei

      Singapore
      8.0
      “Pleasant enough for a revisit.”
      • • Business trip
      • • Solo traveller
      • • Stayed 2 nights

      Location is ok if you want to hang out in the old quarters only. Was there for only two nights so it worked out well as I didnt have time to explore the newer places of Hanoi.

      Staff was friendly and helpful. A few staff at the dinning area was also pleasant. Place was clean as it was only 6 months old.

      Stayed in November 2019

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