Jerry's hospitality was wonderful, helpful, informative and so grateful to all his guests for still travelling just as the COVID19 started. The rooms were clean and spacious and the bathrooms lovely. No views but who sits in their hotel room all day? So much to do and see. Breakfast was lovely and had lots to choose from to set you up for the day. We loved it so much, we checked out of our hotel on the other side of the city and came back. We know what we like and this hotel was wonderful. Thankyou to Jerry and all his staff for all their help and treating us like long lost friends.

Wendy United Kingdom

The hotel was very helpful before we booked in, giving us useful advice and information on local tours etc. Jerry was a breath of fresh air, so polite, helpful and extremely welcoming, infact all the staff were welcoming. The rooms were large, we were expecting small rooms but we were very happy with our rooms on both of our stays. The beds were so lush and comfy. The breakfast was plentiful and enough to keep you going for a few hours. The hotel is in a great location.

Wendaline United Kingdom

Welcome fruit and drink was nice! And at that time, they asked me why you come to Hanoi. They gave me enough information about Hanoi.

Yongbo South Korea

Location and personnel here is unbeatable, breakfasts are just great for a 3-stars hotel. Please ask receptionists about restaurants/shows recommendations, we did like all their advises! They also can provide you with tickets, transfers, etc.

Timur Russia

All staff were genuinely lovely and so kind and helpful to our Family.location excellent in the heart of the old quarter. Breakfast delicious and varied.

Martin Ireland

This is by far the best service I have ever had at any hotel. The staff are professional and friendly, helping with local tips and any information we may have needed. They helped me arrange transport and other guests with tours. Absolutely recommend.

Rita South Africa

The staff is really friendly and helpful. The room was clean, beds comfy (the most comfy we had during our entire trip) and we got some great tips for where to eat and what to do in Hanoi. We had a great stay, 10/10

Avocato Sweden

The hotel was situated in the Old quarters, making it convenient to explore the area. We stayed from 13 to 17 Dec 2019 with a break in between for our Halong Bay overnight cruise. The staffs were very friendly and always greeted us with a smile. Breakfast spread was good.

Shihui Singapore

Room is big, location is great and hotel staff are friendly, helpful and warm

Lina Singapore

An usual mid-range hotel in Hoan Kiem area. Some noice due to construction work nearby, but that shall be considered normal in Vietnam. Very short walking distance to Hoan Kiem Lake and shopping places. Wide range of restaurants available.

Radoslaw Poland