Name: Arcadia Phu Quoc Resort
Address: Ward 7, Tran Hung Dao Street, Duong Dong Town, Duong Dong, Phú Quốc, Vietnam, Ward 7, Tran Hung Dao Street, Duong Dong Town, Phu Quoc Island, Vietnam
Price range: Prices for upcoming dates start at $15 per night (We Price Match)
Rating: 7.4

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Guest reviews (385)

Resort Arcadia Phu Quoc Resort

Beachfront · Private Beach. Property is on or next to a beach and has a private beach (free access). Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Ward 7, Tran Hung Dao Street, Duong Dong Town, Duong Dong, Phú Quốc, Vietnam – Great location - show map

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Newest Reviews for Arcadia Phu Quoc Resort

Reviewed: May 12, 2020

Ri
Taiwan

1 helpful vote
9.0

Awesome
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
The view is amazing, I love how peace it is, but the restaurant is not opened again and too much mosquito

Stayed in May 2020
Reviewed: March 19, 2020

Lan
United Kingdom

1 helpful vote
6.0

Pleasant
- • Leisure trip
- • Solo traveler
- • Stayed 4 nights
- • Submitted from a mobile device
Property was not value for money as it was rather basic, it lacked facilities, ie no swimming pool. For the price I paid, I think it should've included breakfast. The WiFi was very poor.
Property on beach front

Stayed in March 2020
Reviewed: March 13, 2020

Rose
Jersey

1 helpful vote
3.0

“We made the best of a bad situation & enjoyed Ohi Quoc. I certainly would not recommend the propert,”
- • Leisure trip
- • Couple
- • Stayed 15 nights
- • Submitted from a mobile device
The Bungalow was advertised as deluxe, & a Resort, the bathrooms were not clean, the whole resort is rundown, building work going on. Nothing was attractive about it. We were very disappointed as were all guests staying.
The location the staff were pleasant

Stayed in March 2020
Reviewed: March 10, 2020

Policeman
Russia

10 helpful votes
6.0

“For sure not the worst but close to be the one”
- • Leisure trip
- • Couple
- • Stayed 10 nights
The staff terribly don't care about the customers, about the territory, about the bungalows... looks like simply they don't have any chief inspiring them, guiding, setting&controlling standards. From time to time staff even look rude and not satisfied with the position they have. As an example: at the mentioned in hotel description PRIVATE BEACH staff will not even do a short walk to serve hotel customer but will do their best for the people from outside as they PAY for the sunbed. Staff will open an umbrella for the people who pay, clean the sunbed, take the money and will go back to the shadow. Hotel customer can fight with the umbrella 10min and no one will come to help (it is not that simple as you may think to open it!). Staff selling the best sunbeds at the beach, so you will have to enjoy the worst last free. Plus they can come to argue you if you move the umbrella a bit to catch a shadow because they will have to do their job after to move it back. At the check-in we were asked to leave our passport or 100$ as a deposit?? What's wrong with you? Broken shower cabin has no door, water goes out, everything is wet and slippery, what we can break? ourselves? As a description of zero customer care, during the booking we mentioned that this is our honeymoon trip, hotel didn't even put us some flowers in the room or small congrats card.. They gave us a bungalow right next to the restaurant and after some days moved to the next bungalow family with 2 infants. At the moment of booking we've asked for the quiet place and we've got a hell. During our stay staff were burning trees on the hotel territory...at the day time, when everybody were at the beach! All territory was full of smoke, beach full of smoke...they cut the palm at the beach right next to our sunbeds so million of ants attacked our towels.. As already mentioned STAFF DON'T CARE ABOUT CUSTOMERS. At all.
The hotel is situated right on the beach, the territory is very quiet and big, bungalows look lovely from the outside, every day cleaning service with towel change, new amenities every day such as tooth brush/past, shaving set, comb, wisp of bast and so on. Café, restaurants and shops are 2min walk from the hotel, extremely tasty cocktails at the beach restaurant.

Stayed in February 2020
Reviewed: March 9, 2020

Floriana
Italy

3 helpful votes
6.0

“Nothing special”
- • Leisure trip
- • Solo traveler
- • Stayed 3 nights
- • Submitted from a mobile device
No locks in the dormitory, mattress not very comfortable, just a bit of water coming from the shower which make you occupy the bathroom for much time making other people wait
Just right in front of the beach, calm atmosphere

Stayed in February 2020
Reviewed: February 29, 2020

Monika
Sweden
3.0

“Ask to see the room before you pay”
- • Leisure trip
- • Group
- • Stayed 14 nights
- • Submitted from a mobile device
The bungalow we rented was nothing like the pictures! Smaller, not as fresh. The pictures shown was the king size bungalow at the sea and not the ones they offer you. Breakfast was poorly. Hardly anything to offer. Wifi didn’t work either. At best you could browse social media app. Talked to some other guest and they all felt that they didn’t get the room they booked and paid for, so, don’t pay for this stay until you see what they offer you.
The location. It’s a nice part of Long Beach with smaller resorts. Good distance to all things needed.

Stayed in February 2020
Reviewed: February 5, 2020

Gabriela
Austria
9.0

“Wonderful stay. Would recommend.”
- • Leisure trip
- • Couple
- • Stayed 9 nights
Wifi not so great but I didn´t need it much.
everything

Stayed in January 2020
Reviewed: February 4, 2020

Kristina_m
China

5 helpful votes
8.0

“Good place for this price”
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
Breakfast finishes too early, till 9 or 9:30, I think for people on vacation it's too early. Staff at the breakfast was not very friendly and was too slow to clean dirty tables and prepare the food.
Good location - 5 minutes walk to the main road with all the restaurants and shops, but quiet, with private beach. Close to the airport, 10-15 minutes by taxi in the morning. Liked the beach area, very good, clean, with lots of sunbeds. Breakfast was ok, but nothing special. Didn't use the restaurant, don't know the quality. Good place for this price.

Stayed in January 2020
Reviewed: January 30, 2020

Rose
United Kingdom

1 helpful vote
1.0

“We wished we never booked the Arcadia”
- • Leisure trip
- • Couple
- • Stayed 8 nights
- • Submitted from a mobile device
We didn't receive a warm welcome when we arrived. The "Superior" room and it's en-suite was absolutely disgusting . Nothing like the nice images that were portrayed on your web site. We spoke to reception about the problems but nothing was done. We would like someone to contact us regarding us regarding this matter please.
On the beach

Stayed in January 2020
Reviewed: January 29, 2020

Jinjie
China

1 helpful vote
9.0

“Not bad.”
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
A little dirty, and smells bad sometimes.
Location, beach, sunshine.

Stayed in January 2020
Reviewed: January 27, 2020

Nicola
Australia

1 helpful vote
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything. This place is laid back, has a great locations, loads of bars on the back streets, a fantastic beach front and a great restaurant for brekkie. I spent ages trying to decide where to stay on Phu Quoc and this place ticked all my boxes. Love it

Stayed in January 2020
Reviewed: January 20, 2020

Tony
Thailand

2 helpful votes
4.0

“Great location, poor facilities and terrible food.”
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
No facilities, poor standard of food and products. No swimming pool and the resort is in need of major upgrades and health and safety improvements.
Location to the beach.

Stayed in January 2020
Reviewed: January 19, 2020

Aileen
United Kingdom
4.6

“Lovely view that’s it”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Need to do up the bungalow s and it would be amazing
The location was fabulous but the room was awful not what is shown in any pictures the balcony had boards that’s where very unsafe with railings nearly falling of and nails on the floorboards the floor in the room was instead and the bathroom had lime scale stains on the wall The so called private beach was nice until the guy on the sun beds started taking money of people who where not staying at the hotel for the sun beds The restaurant the food we ordered was cold chips where solid and very overpriced as for the breakfast don’t waste your time it’s disgusting

Stayed in December 2019
Reviewed: January 17, 2020

Giuseppe
Vietnam

5 helpful votes
5.0

“Decent but not exceptional”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Staff at the reception ok. Staff at the restaurant good. No support from staff at the beach. The Tv only has local programmes. The WIFI not good.
Location and breakfast. Though you have to like porc and sugar....

Stayed in January 2020
Reviewed: January 11, 2020

Karen
Australia
7.1

Good
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Restaurant was very average. Poor WiFi. Lack of atmosphere on beach or beach bar and service
Location and style of accomodation (bungalows)

Stayed in January 2020

Sleeps	Room Type
Max adults: 2. Max children: 1	Superior Room with Garden View 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Excutive Bungalow Garden View 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Premier Beach 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 1	Bunk Bed in Mixed Dormitory Room 1 twin bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

1 - 5 years	Can use a crib when requested	FREE
6+ years	Can use an extra bed when requested	VND 600,000 per person, per night

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