Tom's Family Hotel
78 Vườn Đào, Ha Long, Vietnam – Great location - show map
The lady at the front desk really helps me out through the whole process from booking one day trip in Ha Long bay to bus ticket back to Ha Noi. We used google translate to do everything. She was so attentive and fast. The room was spacious and clean and the bathroom was probably the cleanest one I have ever seen in Vietnam. With the price I paid I'm more than just satisfying. Location is in the center you get lots of food choices and mini marts. Comfy bed and warm room in cold winter. If I ever come back again I will definitely choose Tom's family hotel for sure.
Taiwan
Set in Ha Long, 1.5 km from Bai Chay Beach, Tom's Family Hotel offers accommodation with a garden, free private parking, a shared lounge and a terrace. This 2-star hotel offers room service and a concierge service. The accommodation provides a 24-hour front desk, airport transfers, a shared kitchen and free WiFi throughout the property. The units come with air conditioning, a flat-screen TV with cable channels, a fridge, a kettle, a bidet, free toiletries and a wardrobe. With a private bathroom equipped with a shower and a hairdryer, certain units at the hotel also provide guests with a city view. At Tom's Family Hotel every room includes bed linen and towels. Ha Long Queen Cable Car is 600 metres from the accommodation, while Vincom Plaza Ha Long is 6.4 km away. The nearest airport is Cat Bi International Airport, 43 km from Tom's Family Hotel.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- 24-hour front desk
- Room service
Categories:
See what guests loved the most:
Ting
Taiwan“The lady at the front desk really helps me out through the whole process from booking one day trip in Ha Long bay to bus ticket back to Ha Noi. We used google translate to do everything. She was so attentive and fast. The room was spacious and...”
Helen
Ireland“Tom, the owner was the most helpful and friendly guy! When we arrived, he was called in to help us check in as his family speak little English and he gave us lots of tips in the area including activities and restaurants. our room was lovely - on...”- Joe
United Kingdom“Really friendly staff. Lovely breakfast each morning. Big spacious room. Clean bathroom. Fridge and kettle provided. 5 minute walk down to the front. Lots of restaurants nearby. Would recommend staying here”
Hotel surroundings
Facilities of Tom's Family HotelGreat facilities! Review score, 9
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- 24-hour front desk
- Room service
- Toilet paper
- Towels
- Bidet
- Slippers
- Shared toilet
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- Dressing room
- Extra long beds (> 2 metres)
- Sun terrace
- BBQ facilitiesAdditional charge
- Terrace
- Garden
- Shared kitchen
- Electric kettle
- Refrigerator
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Bike tours
- Walking tours
- Water parkAdditional chargeOff-site
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Minibar
- Valet parking
- Parking garage
- Electric vehicle charging station
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Child safety socket covers
- Ironing service
- Dry cleaningAdditional charge
- Laundry
- Fire extinguishers
- Smoke alarms
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Electric blankets
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Tile/marble floor
- Soundproofing
- Private entrance
- Lift
- Heating
- Fan
- Family rooms
- Airport shuttleAdditional charge
- Room service
- Upper floors accessible by elevator
- English
- Vietnamese
- Chinese
Property practice
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of VND 300 is required on arrival. That's about GBP 0. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash
Tom's Family Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
A damage deposit of VND 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
FAQs about Tom's Family Hotel
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The prices at Tom's Family Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Tom's Family Hotel is 2.1 miles from the centre of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.
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The nearest beach is just 750 yards from Tom's Family Hotel. All distances are measured in straight lines. Actual travel distances may vary.
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Tom's Family Hotel offers the following activities / services (charges may apply):
- Water park
- Bike tours
- Walking tours
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Check-in at Tom's Family Hotel is from 14:00, and check-out is until 12:00.
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Yes, Tom's Family Hotel is popular with guests booking family stays.
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Room options at Tom's Family Hotel include:
- Double
- Family
- Twin
