Absolutely everything ! Mai as a manager or the hotel make an amazing job! Such a sweet, helpful and amazing girl !!! Also the breakfast was yummy , room clean ans spacious ! Receptions 24/7 and great location

Mariafernanda Mexico

Staff is incredibly helpful and kind. Especially Mai. Location is excellent.

Nicolas France

Great location and staff were incredibly friendly and the service was amazing. They booked our tour to Ninh Binh and were always helpful with food recommendations, upon arriving they also brought our luggage right up to our room for us. They work very hard! They allowed us to store our luggage for the day when we checked out and they even had a bathroom with a shower if you wanted to freshen up before your next journey. I would definitely recommend upgrading to the bigger room with the bigger window if you enjoy having natural light in your room. We didn’t and only had a small window in the bathroom. For the room we stayed in it seemed expensive for the area and value. We stayed in other hotels in Hanoi on our stay and paid less for a nicer room with breakfast included.

Jaya Canada

Excellent location just one block from main lake in Hanoi. Area hosts cultural events on weekends, closing down vehicular traffic. Balcony room had view to old quarter activity yet was quite quiet. Breakfast had an above-average egg station but also had options such as French toast and pineapple or banana pancakes. Great budget option. Staff were super attentive.

Lana Canada

The staff were incredibly friendly and the location is very good - right in the middle of the old quarter, but still quiet enough to sleep at night. The bed was firm, but not uncomfortable.

Sierra Japan

Location is excellent as everything is within walking distance. The best Bahn Mi is just beside the hotel. The staff are so warm and friendly. We love their happy disposition - so genuine. Mai, Vivian and Bryan are so good with what they are doing. They referred excellent eating places too. Breakfast is complete and more than enough to fill your stomach until lunchtime.

Yolanda Philippines

Great location, very nice staff, wonderful breakfast. We wanted a room with 3 beds and this was an economical option.

Kelsy Canada

This place is right in the middle of the thick of it if thats where you wanna be. Next to the lake, market, and walking street. Can shop, eat, and get massaged until you drop. Staff went above and beyond to make sure stay is pleasant. Mai is an absolute goddess on earth

Stuart United States of America

The room was very spacious for my family. We traveled with young kids and the hotel were so accomodating to our needs. Staff were amazing and so helpful. It felt like we were staying with family rather than in a hotel. Hotel was in the best location. We didn’t have breakfast at the hotel but from what I saw they had a good selection. The hotel was only a short walk to Hoan Kiem lake so there were endless of food options. We explored the city by day and were greeted with big smiles when we came back. We could relax and feel safe when we were back in the hotel. A big shout out to Ms Mai, Mr Brian and another sweet reception lady which I regrettably forgotten her name for making our visit to Hanoi memorable.

Nhung Australia

Rooms were spacious, reception and staff were exceptionally nice. We were so happy with the service and location that we stayed an extra 3 nights.

Nhung Australia