We have stayed 2 nights at Hanoi L'Heritage Hotel, from the moment we entered the hotel the highest level of service began.The hotel room was very well appointed, extremely clean, breakfast was probably the best we have had on our trip, fantastic choice and staff were so attentive.The position of the hotel is perfect, so close to the lake, and yet so quiet at night. We would have absolutely no problem with booking again, and hope to return next year.

Anderson, Sweden

Hanoi l'Heritage Centre is situated in the center of Hanoi. The most important thing for me was how helpful the staff was. We felt very well taken care of and the personalized attention we received was very much appreciated. Breakfast was great as well and we particularly enjoyed having Pho every morning. All in all we had a fantastic stay and were sad to leave - will definitely be back!

Manda, Ireland

Every staff was very kind. We deeply enjoyed every service. When we arrived, the staff brought us welcome drink . The staff showed us a map and let us know the places and foods. We used twin room which was comfortable, and the space was also good enough for two persons. Shower water and toilet bowl water was strong which is very good. Breakfast buffet was delicious. I liked cooked meat and scrambled eggs. It's good to have another order menu which includes eggs, waffles and etc.We really enjoyed this trip. We stayed very peacefully.Thank you again for every staff's service.

Frank, Denmark

Excellent choice to stayed with Hanoi L'Heritage Hotel in Hanoi.overall setting are quite pleasant from lobby to room , dining room .d Breakfast is more than need and well prepared , every staff offer anything to make sure we were happy that are unique to what called personalize service.

Mani, Australia

The hotel staffs are very kind and gave me many information about Hanoi. It made me comfort. their massage was also nice. Also I went to Halong bay. The hotel booked it with nice price. It was very nice experience in Hanoi cause of the hotel staffs. thank you so much! And we really enjoyed the hotel's breakfast. We woke up early in the morning to eat that.

Hav, United Kingdom

We had a great welcome from Manager and all of the staff at Hanoi L'Heritage Hotel! The rooms were comfortable and clean with good showers. The breakfast was outstanding. She gave us tips on what to see and how to get there. I would highly recommend this hotel.

Tony, Sweden

Hanoi L'heritage Centre hotel is conveniently located within the Old Quarter and is a really easy walk to all key tourist sights. It is contemporary in its appearance and available amenities. The room was very comfortable and exactly like the images shown on the hotel website. The bed was firm but very comfortable and made for a good night’s sleep.The staff at this hotel provide an exceptional service All are friendly and willing to help make your stay the best it can possibly be. I don’t think I’ve ever stayed in another hotel where staff provided this level of personal service.We used the hotel’s Guest Services team to arrange an overnight cruise to Halong Bay.Would definitely stay here again when we visit Hanoi again.

Cob, Denmark

We stayed one night in a spacious deluxe room. We walked up to our city view room with a small balcony on the fifth floor. Upon arrival we were greeted with a fruit drink and a plate of sliced fruits. The location is in the old quarter of the city surrounded by shops and restaurants. The roads are very narrow and crowded. The breakfast was delicious with hot and cold items to choose from. There is a menu available for the chef to make you omelets, pancakes and sandwiches fresh from the kitchen, all complimentary. We thank Hotel Manager and her staff for making our stay enjoyable.

Gra, United Kingdom

Great hotel! They were able to check us in early. The staff was super friendly. They met us with towels, cold drinks, and a quick lesson in Vietnamese.The rooms are nice, clean and modern. The breakfast buffet was included in our stay and was good to keep us going until a late lunch.We stayed two nights, then checked out to do an overnight to Ha Long Bay. When we arrived back for the final night, the luggage we left was already in our new room.

Giela, Ukraine

We had a room on the 6th floor . The hotel is situated in the old town and near the lake with the promenade where we enjoyed to take part of the peoples entertainments at the weekend. The breakfast was also very good with lots of selections. The staff were very friendly and attentive and I almost had tears in my eyes when I got a hug from the lady in the reception the morning we checked out.

Ness, Australia