Name: JM Marvel Hotel & Spa
Address: 16 Hang Da, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam, 16 Hang Da, Hoan Kiem, Ha Noi Municipality, Vietnam
Price range: Prices for upcoming dates start at $71 per night (We Price Match)
Rating: 9.7

Info & prices
Facilities
House Rules
Guest Reviews (712)

Hotel JM Marvel Hotel & Spa

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

This neighborhood is a great choice for travelers interested in atmosphere, street food and local food – Check location 16 Hang Da, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam – This neighborhood is a great choice for travelers interested in atmosphere, street food and local food – Check location

A restaurant or other place to eat at JM Marvel Hotel & Spa

A bed or beds in a room at JM Marvel Hotel & Spa

The lounge or bar area at JM Marvel Hotel & Spa

A balcony or terrace at JM Marvel Hotel & Spa

The lobby or reception area at JM Marvel Hotel & Spa

Lock in a great price for JM Marvel Hotel & Spa – rated 9.7 by recent guests!

to get started.

The hotel and stay were amazing. would gladly recommend and come back again

Sandie, Canada

The staff was phenomenal. They were extremely alert, generous, and helpful. While we did have a slight issue the cleanliness of our sheets, the concierge got up to our room past 10.30pm to change them himself. We felt really bad but he helped us with a pleasant smile on his face. When we were leaving, the concierge gave us a small token and informed us that they had gone ahead and booked a taxi to the station from where we were headed to SaPa for us. It was a sweet and heartwarming gesture. Also, the breakfast is excellent (they provide several a la carte options beside the main spread).

Umme, Pakistan

The hotel was very well located. The room was spacious and had all the necessary details to make it comfortable. The breakfast was excellent, with fresh, first-quality products and the food at the restaurant was delicious. All the staff members were welcoming, warm, polite and helpful. I have never seen anything like that. They really made me feel al home. To sum up, an outstanding hotel.

Eduardo, United States of America

The front desk lady name Fionna Ly is really good in handling my stay in this hotel. My wife does not like the small room size and forced to move to Hotel Lotte Hanoi. She upgraded our room immediately for one night before we move. Gave us a bag of coffee as present and arranged taxi for us to move to Lotte Hotel.Hotel.

Philip, United States of America

Staff are very attentive and helpful. Like a buttler service hotel.

Eddy, Indonesia

I LOVED this hotel!! Honestly one of the best places I’ve ever stayed while traveling abroad. The staff went above and beyond to accommodate us during our stay including walking with us to exchange currency nearby, packing breakfast for the morning our tour was leaving early, and picking up banh mi for us while we were out on the town. As two young female travelers we always felt safe and looked after. Also, the spa was awesome and very good value, I would highly recommend taking advantage of that amenity!

Rebecca, United States of America

The staff were really helpful and polite. They were really superb!! I was literally impressed.

Izhar, Saudi Arabia

The friendly staff they made us feel very welcome and as if we were the only people in the whole hotel. Ana looked after us she was amazing.

Dianne, Australia

The staff were exceptional great, we felt welcomed and they showed us the real vietnamese hospitality. The location was very convinient and within walking distance to every attraction site. The hotel was very clean and the food was great. It was money well spent.

Uzedmec, United States of America

Smallish room, but had everything I needed for my two night stay in Hanoi.

Lord, United States of America

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9.8

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What guests loved the most:
“The hotel and stay were amazing. would gladly recommend and come back again”

Sandie Canada
“The staff was phenomenal. They were extremely alert, generous, and helpful.”

Umme Pakistan
“The hotel was very well located. The room was spacious and had all the necessary details to make it comfortable.”

Eduardo United States of America
“The front desk lady name Fionna Ly is really good in handling my stay in this hotel. My wife does not like the small room size and forced to move to Hotel Lotte Hanoi.”

Philip United States of America
“Staff are very attentive and helpful. Like a buttler service hotel.”

Eddy Indonesia
“I LOVED this hotel!! Honestly one of the best places I’ve ever stayed while traveling abroad.”

Rebecca United States of America
“The staff were really helpful and polite. They were really superb!! I was literally impressed.”

Izhar Saudi Arabia
“The friendly staff they made us feel very welcome and as if we were the only people in the whole hotel. Ana looked after us she was amazing.”

Dianne Australia
“The staff were exceptional great, we felt welcomed and they showed us the real vietnamese hospitality. The location was very convinient and within walking distance to every attraction site.”

Uzedmec United States of America
“Smallish room, but had everything I needed for my two night stay in Hanoi.”

Lord United States of America

Stay in the Heart of Hanoi –

One of our top picks in Hanoi – and a guest favorite.
JM Marvel Hotel & Spa provides accommodations with free WiFi in Hanoi, ideally set a 12-minute walk from St. Joseph Cathedral. The property is located 0.7 miles from Thang Long Water Puppet Theater and a 14-minute walk from Dong Xuan Market. Old City Gate is 0.7 miles away and Hoan Kiem Lake is a 15-minute walk from the hotel.

The rooms come with a flat-screen TV with cable channels, fridge, an electric tea pot, a shower, free toiletries and a closet. All rooms come with a private bathroom with a hair dryer. At the hotel every room is equipped with a seating area.

A buffet breakfast is available each morning at JM Marvel Hotel & Spa. There's an in-house restaurant, which specializes in International cuisine.

Staff at the 24-hour front desk can give tips on the area.

Vietnam Fine Arts Museum is 0.8 miles from the accommodation. The nearest airport is Noi Bai International Airport, 16 miles from JM Marvel Hotel & Spa.

Hoan Kiem is a great choice for travelers interested in atmosphere, street food and local food.

This is our guests' favorite part of Hanoi, according to independent reviews.

This property also has one of the top-rated locations in Hanoi! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

This property is also rated for the best value in Hanoi! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

JM Marvel Hotel & Spa has been welcoming Booking.com guests since Feb 5, 2018

Distance in property description is calculated using © OpenStreetMap

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Most Popular Facilities

Free WiFi

Airport shuttle

Family rooms

Spa

Non-smoking rooms

Parking

Good for couples – they rated the facilities 9.7 for two-person stays.

Bookers love...

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Breakfast Info

Vegetarian, Asian, American, Buffet

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Availability

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Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking This room offers air conditioning, a cable flat-screen TV and private bathroom. Room has no window. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Refrigerator • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Dryer • Wardrobe or closet • Towels • Entire unit located on ground floor • Upper floors accessible by elevator • Clothes rack • Toilet paper Parking: Public parking is available at a location nearby (reservation is not needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Suite with City View 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking Air-conditioned suite offers a window overlooking the street, cable flat-screen TV and private bathroom with shower facility. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Dryer • Wardrobe or closet • City view • Towels • Entire unit located on ground floor • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Parking: Public parking is available at a location nearby (reservation is not needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Suite with Balcony 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking This suite has a balcony, bathrobe and air conditioning. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Bathrobe • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Dryer • Wardrobe or closet • City view • Terrace • Towels • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Parking: Public parking is available at a location nearby (reservation is not needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Family Suite 1 twin bed and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking This suite is fitted with a window enjoying natural light, a mini-bar and private bathroom. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Dryer • Wardrobe or closet • Towels • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Parking: Public parking is available at a location nearby (reservation is not needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Superior Family Room 1 twin bed and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking This room has air conditioning, a sofa and an attached bathroom. Room has no window. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Dryer • Wardrobe or closet • Towels • Entire unit located on ground floor • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Parking: Public parking is available at a location nearby (reservation is not needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Honeymoon City View 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking Room has a large window offering city views and air conditioning. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Dryer • Wardrobe or closet • City view • Towels • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Parking: Public parking is available at a location nearby (reservation is not needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Honeymoon romance balcony 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking This double room has a balcony, mini-bar and electric kettle. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Bathrobe • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Dryer • Wardrobe or closet • City view • Terrace • Towels • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Parking: Public parking is available at a location nearby (reservation is not needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Junior Suite 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking Room has a window with views of the backside of the hotel, air conditioning and private bathroom. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Dryer • Wardrobe or closet • Towels • Entire unit located on ground floor • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper Parking: Public parking is available at a location nearby (reservation is not needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Parking Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Refrigerator • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Dryer • Wardrobe or closet • Towels • Entire unit located on ground floor • Upper floors accessible by elevator • Clothes rack • Toilet paper Parking: Public parking is available at a location nearby (reservation is not needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Just booked in Hanoi 5 properties like JM Marvel Hotel & Spa were just booked in the last 15 minutes

Hotel surroundings

–

Hanoi's lively old town attracts huge crowds to see the "Thang Long Water Puppet Theater" and explore the night market. Or find some peace and quiet around Hoan Kiem Lake, a favorite with Tai Chi fans.

Closest Landmarks *

St. Joseph Cathedral
0.2 miles
Press Club
0.3 miles
National Library of Vietnam
0.3 miles
Hanoi City Court
0.4 miles
Ngoc Son Temple
0.4 miles
Hoa Lo Historical Prison
0.4 miles
Hoan Kiem Lake
0.4 miles
Vietnam Military History Museum
0.4 miles
Historical Military Museum
0.4 miles
Bach Ma Temple
0.4 miles

Restaurants & Markets *

Cau Go Vietnamese Cuisine Restaurant
0.7 miles
Dong Xuan Market
0.7 miles
Madam Hien Restaurant
0.1 miles
Ngon Villa Restaurant Restaurant
0.4 miles

Natural Beauty *

Hoan Kiem Lake
0.9 miles
West Lake Lake
3.1 miles

Closest Airports *

Noi Bai International Airport
13 miles
Cat Bi International Airport
58.4 miles

What Travelers Love About This Location

“Excellent hospitality Extremely helpful staff Good location”

Yagneshwar

India

“- Great location in the Old Quarters - Bed was extremely comfortable - Staff were friendly and extremely attentive”

Alaric

Hong Kong

“Location, very friendly and helpful staff.”

Michael

United Arab Emirates

9.1

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Central View Restaurant

Food: Vietnamese, International

Open for: Breakfast, Lunch, Dinner

Menu: Buffet & À La Carte

5 reasons to choose JM Marvel Hotel & Spa

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Hanoi

House Rules JM Marvel Hotel & Spa takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

11:00 AM - 12:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 4 years

Can use an existing bed

FREE

The maximum number of children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.

No cribs are available

No extra beds are available

Pets

Pets are not allowed.

JM Marvel Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“The staff was phenomenal. They were extremely alert, generous, and helpful. While we did have a slight issue the cleanliness of our sheets, the concierge got up to our room past 10.30pm to change them himself. We felt really bad but he helped us with a pleasant smile on his face. When we were leaving, the concierge gave us a small token and informed us that they had gone ahead and booked a taxi to the station from where we were headed to SaPa for us. It was a sweet and heartwarming gesture. Also, the breakfast is excellent (they provide several a la carte options beside the main spread).”

Umme

Pakistan

“The hotel was very well located. The room was spacious and had all the necessary details to make it comfortable. The breakfast was excellent, with fresh, first-quality products and the food at the restaurant was delicious. All the staff members were welcoming, warm, polite and helpful. I have never seen anything like that. They really made me feel al home. To sum up, an outstanding hotel.”

Eduardo

United States of America

“The front desk lady name Fionna Ly is really good in handling my stay in this hotel. My wife does not like the small room size and forced to move to Hotel Lotte Hanoi. She upgraded our room immediately for one night before we move. Gave us a bag of coffee as present and arranged taxi for us to move to Lotte Hotel.Hotel.”

Philip

“I LOVED this hotel!! Honestly one of the best places I’ve ever stayed while traveling abroad. The staff went above and beyond to accommodate us during our stay including walking with us to exchange currency nearby, packing breakfast for the morning our tour was leaving early, and picking up banh mi for us while we were out on the town. As two young female travelers we always felt safe and looked after. Also, the spa was awesome and very good value, I would highly recommend taking advantage of that amenity! ”

Rebecca

“The staff were exceptional great, we felt welcomed and they showed us the real vietnamese hospitality. The location was very convinient and within walking distance to every attraction site. The hotel was very clean and the food was great. It was money well spent.”

Uzedmec

See all guest reviews for JM Marvel Hotel & Spa

Newest Reviews for JM Marvel Hotel & Spa

Reviewed: July 19, 2019

Sandie D
Canada
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel and stay were amazing. would gladly recommend and come back again

Stayed in July 2019
Reviewed: July 18, 2019

Umme
Pakistan
9.2

“All in all, an extremely pleasant experience (mostly because of the phenomenal staff).”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Our room did not have a window and we were later informed that this was a feature of the kind of room we booked. It would be nice if their booking.com pages provided more clarity on the window/view situation from every room.
The staff was phenomenal. They were extremely alert, generous, and helpful. While we did have a slight issue the cleanliness of our sheets, the concierge got up to our room past 10.30pm to change them himself. We felt really bad but he helped us with a pleasant smile on his face. When we were leaving, the concierge gave us a small token and informed us that they had gone ahead and booked a taxi to the station from where we were headed to SaPa for us. It was a sweet and heartwarming gesture. Also, the breakfast is excellent (they provide several a la carte options beside the main spread).

Stayed in July 2019
Reviewed: July 16, 2019

Eduardo
United States of America

4 helpful votes
10

“Excellent hotel”
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 5 nights
Nothing.
The hotel was very well located. The room was spacious and had all the necessary details to make it comfortable. The breakfast was excellent, with fresh, first-quality products and the food at the restaurant was delicious. All the staff members were welcoming, warm, polite and helpful. I have never seen anything like that. They really made me feel al home. To sum up, an outstanding hotel.

Stayed in July 2019
Reviewed: July 15, 2019

Antonino
Italy

3 helpful votes
9.6

Exceptional
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Professional staff and very nice hotel. Surely recommended

Stayed in July 2019
Reviewed: July 13, 2019

Michela
Switzerland
10

Exceptional
- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Great start to our Trip through Viet Nam! The staff was very friendly and attentive without being too pushy. They helped us organise last minute tickets for the train ride to Hue and even had a porter bringing us to the station and helping with the luggage. We also got some Vietnamese coffee and a coffee maker as a goodbye gift, since we complained about the very watery coffee for breakfast (they promised to change this in the future). If we ever return to Hanoi we will definitely stay at JM Marvel Hotel again!

Stayed in July 2019
Reviewed: July 12, 2019

Janice
United Kingdom
10

“Marvel does not even begin to descriptive be this absolute gem of a hotel.”
- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
I just loved the staff. Quite frankly they are amazing. Willing to go that extra mile without being asked to.

Stayed in July 2019
Reviewed: July 11, 2019

Jaymin
United Kingdom

1 helpful vote
10

“Best service and hotel in Hanoi”
- • Leisure trip
- • Solo traveler
- • Junior Suite
- • Stayed 3 nights
- • Submitted from a mobile device
This is a great hotel, the hotel itself is luxurious and very well designed. It has a lovely restaurant that I highly recommend and a really good rooftop bar that even serves shisha. My rooms bed was one of the most comfortable hotel beds I've slept in. However, the things I like the most about this hotel is the staff! I cannot express enough how lovely they are, it's the kind of hotel that remembers their guests names and know how to make their guests feel valued. Highly recommend people stay here when in Hanoi!

Stayed in July 2019
Reviewed: July 10, 2019

Serena
Australia

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Family Suite
- • Stayed 1 night
- • Submitted from a mobile device
It's a bit noisy....but to be expected in the location.
The staff were excellent. The service was fabulous. It was clean and tastefully decorated. The people really made this hotel.l

Stayed in July 2019
Reviewed: July 9, 2019

Janice
United Kingdom
10

“Simply a wee heaven in the heat”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Wonderful warm welcome with an amazing fruit tea.

Stayed in July 2019
Reviewed: July 6, 2019

Maryam
United Arab Emirates
9.2

Awesome
- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Clean and great friendly staff

Stayed in June 2019
Reviewed: July 2, 2019

Philip
United States of America

1 helpful vote
7.9

“Very convenience location and heart of the city”
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The size Of the room is very tiny.
The front desk lady name Fionna Ly is really good in handling my stay in this hotel. My wife does not like the small room size and forced to move to Hotel Lotte Hanoi. She upgraded our room immediately for one night before we move. Gave us a bag of coffee as present and arranged taxi for us to move to Lotte Hotel.Hotel.

Stayed in June 2019
Reviewed: July 1, 2019

Sazz.193
Ireland
Age group: 25 – 34
10

“Will be recommending to friends”
- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 3 nights
- • Submitted from a mobile device
The staff were all lovely and couldn't do enough for you. The beds were really comfortable and the breakfast was great too.

Stayed in June 2019
Reviewed: June 29, 2019

Eddy
Indonesia
10

“Great hotel for value.”
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
No clear information about free bottle water in the room, as the free water wrapped nicely and thought that the bottles are for purchase.
Staff are very attentive and helpful. Like a buttler service hotel.

Stayed in June 2019
Reviewed: June 28, 2019

Celestina
United Kingdom
Age group: 25 – 34
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The service, they really make an effort for everyone that stays there
The hospitality was exceptional, this will be my go to hotel when ever I stay in Hanoi

Stayed in June 2019
Reviewed: June 27, 2019

Meliana
Australia
10

“11/10”
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
nothing, everything was perfect
super friendly staff, excellent service, perfect location

Stayed in June 2019

Hotel JM Marvel Hotel & Spa

JM Marvel Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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See availability Facilities of JM Marvel Hotel & Spa Great facilities! Review score, 9.6

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JM Marvel Hotel & Spa

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Facilities of JM Marvel Hotel & Spa Great facilities! Review score, 9.6

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