Boasting a modern architecture and an impressive facade, JW Marriott Hotel Hanoi welcomes guests with luxury guestrooms in the west of Hanoi. The 5-star hotel is located adjacent to a local lake next to the National Convention Center. It offers a sparkling indoor swimming pool, meeting venues and 2 ballrooms, 5 on-site restaurants and a full-service spa center. JW Marriott Hotel Hanoi is just 0.6 mi from Kang Nam Tower and 2.5 mi away from the Temple of Literature and the Ho Chi Minh Mausoleum and Museum. It takes 35 minutes to drive to Noi Bai International Airport. A flat-screen satellite TV, mini-bar and seating area are found in all air-conditioned rooms and suites. Private bathroom includes a bath or shower, hairdryer and free toiletries. Select rooms and suites boast lake views. Recreation facilities include an indoor pool, spa and fitness center. A virtual concierge is available at the hotel, which also has business center. Luggage storage facilities are provided at the 24-hour front desk. International cuisine is served at JW Café with a variety of cuisines including Vietnamese, Japanese, Korean and Mediterranean. Other dining options include light snacks at the Lounge, seafood at the French Grill and modern Japanese at Kumihimo Back restaurant.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Asian, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 27 reviews from the past 12 months.
Guests raved about the attentive staff and delicious <b>breakfast</b> at the JW Marriott Hotel Hanoi. The <b>location</b> was appreciated for its tranquillity, though some found it distant from the city centre. <b>Room comfort</b> received mixed feedback, while <b>cleanliness</b> was generally praised. The property offers a relaxing stay.
Was this guest review summary helpful?
/

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.4
Comfort
9.4
Value for money
8.7
Location
8.6
Free Wifi
9.3
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Christopher
    Canada Canada
    Staff was exceptionally friendly and kind. Food was really good. Great sanctuary in the middle of Hanoi. Definitely would recommend!
  • Feras
    Jordan Jordan
    I would like to express my deepest appreciation for Natalie, who assisted us during check-in and check-out. She was incredibly amazing, always wearing a smile and exemplifying what true hospitality should be. In all my travels, I’ve rarely...
  • Saowaphaphan
    Montenegro Montenegro
    Breakfast was great! The room is very quiet and comfortable. Love the lounge on the 6th floor! Gym and Indoor pool are amazing!
  • Anthony
    Cyprus Cyprus
    Everything was great, the employees very kind, breakfast very rich, hotel room amazing.
  • John
    United States of America United States of America
    Wonderful hotel, staff intent at providing an excellent stay. Food was delicious, especially the breakfast buffet. Breakast staff member Thu was wonderful; attentive and provided recommendations for our visit. Hotel went beyond and above our...
  • Jennifer
    United States of America United States of America
    absolutely gorgeous grounds and use of the executive lounge was wonderful!
  • Delfin
    Philippines Philippines
    The staff were very accommodating. The breakfast buffet has decent options from different cuisines, and the lounge area is comfortable and cozy.
  • Alane
    Hong Kong Hong Kong
    The property has everything you need . Is a fantastic hotel. The staff is incredible , the food , the spa, gym, pool. And I was in love with the fact they have their own garden for vegetables and herbal garden.
  • Nhi
    United States of America United States of America
    in the heart of the city. Chinese and French restaurants well appointed and the food is excellent
  • Tracy
    Australia Australia
    We stayed here NYE. Excellent rooms, service, food, facilities. Really big hotel with lots of places for families.

Hotel area info

Restaurants
8 Restaurants On Site

  • French Grill
    • Cuisine
      French
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • JW Café
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lounge - Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Kumihimo
    • Cuisine
      Japanese • Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • John Anthony Cantonese Grill and Dimsum
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • JW Lakeside Gardens
    • Cuisine
      International • Grill/BBQ
    • Open for
      Lunch • Dinner • High tea
  • Cool Cats Jazz Club
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambience
      Modern • Romantic
  • Kids Café by JW
    • Cuisine
      Local • International
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly

Amenities of JW Marriott Hotel Hanoi
Great facilities! Review score, 9.4

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Bicycle rental
  • Live music/Performance
    Additional charge
  • Cooking class
    Additional charge
  • Themed dinners
    Additional charge
  • Movie nights
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Playground

Living Area

  • Sitting area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Car rental
  • Laptop safe
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Japanese
  • Korean
  • Vietnamese
  • Chinese

House rules
JW Marriott Hotel Hanoi takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
VND 1,386,000 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
VND 1,386,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Hotel Hanoi

  • Guests staying at JW Marriott Hotel Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
    • Buffet

  • Yes, there's a hot tub. You can find out more about this and the other facilities at JW Marriott Hotel Hanoi on this page.

  • JW Marriott Hotel Hanoi is 4.3 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at JW Marriott Hotel Hanoi is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, JW Marriott Hotel Hanoi is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • JW Marriott Hotel Hanoi has 8 restaurants:

    • Cool Cats Jazz Club
    • The Lounge - Lobby Lounge
    • Kumihimo
    • John Anthony Cantonese Grill and Dimsum
    • JW Lakeside Gardens
    • Kids Café by JW
    • JW Café
    • French Grill

  • Room options at JW Marriott Hotel Hanoi include:

    • Twin/Double
    • Double
    • Suite
    • Twin

  • The prices at JW Marriott Hotel Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • JW Marriott Hotel Hanoi offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Playground
    • Evening entertainment
    • Personal trainer
    • Live music/Performance
    • Themed dinners
    • Bicycle rental
    • Locker rooms
    • Swimming pool
    • Movie nights
    • Beauty services
    • Cooking class
    • Facial treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes