“The attitude of the staff, the lovely first floor room which was huge. The proximity to the lake.”

“Hotel man speaks English more fluently than ordinary Vietnamese. So, no miscommunication. He arranged a taxi from the hotel to the Hanoi airport by a reasonable price. I can recommend this hotel. ”

“Comfortable bed, spacious room on the 7th floor, junior suite with a balcony. Cool bathroom -- metallic inlaid floor and glass tile on walls.”

“Very very friendly Staff. From doorman till F&B team. The whole team does a very good job. Thanks for this experience in Vietnam. We coming back to you. ”

“Clean Good location Reasonable price Staff was very friendly ”

“Excellent little hotel in Hanoi center few minutes from Hoàn Kiếm lake with amazing, attentive and very helpful staff. My friend lost his phone in a taxi and staff helped us find the driver and get it back. They helped us organize a tour with special requests. Room was big and comfortable with great bed, terrace and amenities. Breakfast was good but perhaps bigger buffet would be more up to my liking. Location is great with attractions within walking distance and many small stores and souvenir shops right next to the hotel. I extended my stay for one more day and would definitely come back again. ”

“Excellent hotel, excellent location, friendly staff and good breakfast. They also upgraded us to a better room with better view.”

“We loved the location which is prime. The hotel is situated in the old quarter within walking distances to many shops, restaurants, and sights. The staff is extremely lovely. The rooms are very comfortable and spacious. Ms. Mai even helped us book transport to and from the airport and a day trip to see Trang An and Ninh Binh. Would highly recommend!”

“A lovely friendly hotel in a perfect location. We loved our stay. ”

“Thanks to Ms. Ha who's she working in the reception she was very friendly and helpful. ”