The space, location and quietness. The gym and pool was well equipped with a functional pool. Staff was genuinely friendly, bfast good selection, and security staff was attentive and constantly remind guests to be careful with belongings. Special compliments to Ms Nhi and Mr Quang from the gym who helped me out of their duties when I was having difficulty to locate/contact a local company.

Keith Hong Kong

Location, staff was super good very very polite and extremely helpful. thanks Phuong. Very clean and great facilities. Will return again. Great place to stay.

Rajesh United Arab Emirates

The staff were very forthcoming and very pleasant. This property is walking distance from everything yet it’s not on a very busy road so it’s quiet compared to Saigon standards.

Sonia United Arab Emirates

Excellent location and friendly staff, good for families or individuals who prefer large area.

Rahil United Arab Emirates

I was upgraded to a large apartment. Location easy to many good restaurants.

Douglas Vietnam

Enjoyed our stay here. Good location, nice breakfast & the apartment was huge & very comfortable. It was good to have the washing machine in the apartment & there were also dryers/washers in the communal laundry to use free of charge. There was a misunderstanding of the second bedroom configuration on our arrival but it got sorted out very quickly. One staff member especially went above & beyond every day 'Tao' (I think that is the spelling )he was very friendly & did his job as a greeter at the door with great precision & efficiency & always a smile :) He was delightful !

Julie Australia

Overall a great stay!! The bedroom was comfortable. The water pressure was good and hot. The location was central. The staff spoke great English and were helpful.

Elana Canada

Very clean and convenient, it is highly recommended for family stay, got very big bedroom and living room. And the service is hire standard, very good

Nan Singapore

Very friendly Staff, Children friendly Hotel, Very good Breakfast. Top clean and big Appartments with nice Balcony. Fast Wifi. Very near to Vincom Shopping Center. Nice Swimmingpool

Anonymous Thailand

We arrived November 14 around 12noon and the staff all were so courteous and friendly. Their English were excellent and the guy greeted us from the entrance of the lobby was so nice and was so kind, to the extent explained us how to get to the restaurant we like. Our stay was perfect and planning to bring our children with us when we have plan to go HCM again and will definitely staying Norfolk Mansion again. Thank you to all the staff from November 14-17,2018 and the staff at The terrazzo restaurant while we were having our breakfast.. and our stays.. services and food👍🏻 🙏🏻 Thank you very much.

Anonymous Philippines