“موظفين الفندق جميعهم بدون استثناء علي خلق وحسن استضافه الزائرين موقع الفندق ملاصق المول تيرمينال 21 اتساع اللوبي ووجود العصاير والمشروبات الساخنة طوال اليوم”

“Convenient in the heart of Old Quarter, with good dining options nearby. Weekend night market outside hotel. Reception and breakfast staff were friendly, cheerful and responsive.”“0”

“To be fair we were transferred to a sister hotel, O' Gallery Premier hotel, iso. Oriental Suites due to maintenance @ Oriental post COVID. O' Gallery's staff were exceptional and the rooms were clean and decor new and very functional. Breakfast was also great.”“0”

“The staff is very nice and helpful. The room facility is new and good conditions. The room, bathroom size are big and good.”“0”

“Staff were very helpful in difficult, corona virus circumstances.”“0”

“What a great Hotel in the most perfect location in the Old Quarter of Hanoi. Super close to everything you need. Rooms were small but perfect. I would suggest booking suite with balcony. Staff were amazing especially Thomas who helped us with everything we needed. Exceptional service. Will be sure to book here again. I couldn't recommend it enough!”“0”

“Everything was positive and the staff very helpful.”“0”

“location was great, very helpful staff and good breakfast.”“0”

“The breakfast was excellent. They changed the food everyday. And from my experience, not every hotel in Vietnam is capable of cooking according to European standards, but oriental suite hotel can do it. The staff was polite and helpful. However, the best perk of this hotel is the location, very close to Hoan Kiem lake and night market.”“0”

“We stayed in various hotel in Hanoi old quarter all in similar price range and to be fair this was the best one. The staff are friendly & helpful. It’s location is good. We had a room with window, which was nice as lots of hotel rooms in this area do not have windows.”“0”