“Good staff, helpful, friendly. Breakfast was good, they have noodles, eggs, several kinds of fruits and drinks. Better to show up earlier 😉. Location is also good, not far from train street and main lake. We were in room with balcony, it has a good view, recommend it. Standard room may has no windows”

“2nd stay after 4 years. still, exceptional staff, very helpful and professional in organizing trips, tickets and excursions. very good upgrade of facilities. location still prime.”

“Loved the balcony and the brightness of the room. Glass bathroom gave a modern feel (glad there was a drape to close when needed 😆) Didn't realize breakfast was included so that was a nice surprise and also got to order off the menu not just a buffet.”

“The hotel Cozy. The staff was good and helpfully. Mr Alex . Mr chin. Highly recommend”

“We stayed two time in Lotus boutique. The hotel is new. The staff very helpful and friendly Mr Alex very Professional. Mr Chin provided Halong Bay and Sapa tour. They made the trip extremely pleasant and accommodating. Thanks you so much Alex !!!”

“The staff were perfect! Could not ask for more! The room was clean and bed super comfy! Not a five star but perfect for the location and great if you just want a nice comfy bed and great service! Can not express how great the staff were!”

“Hotel is in amazing location! Super clean room, very friendly and helpful staff. We enjoyed the time in hotel- specially breakfast buffet with great selection of fresh fruits. Highly recomended !”

“We really liked this place, very central and near everything in the old town. The staff is very helpful and always nice, thank you Mr Chin for our time spent there”

“Nhân viên nào cũng nhiệt tình, nhất là anh nhân viên tên Chinh.”“0”

“Nhân viên thân thiện, phòng rộng rãi và sạch sẽ, luôn sẵn sàng tư vấn cho bạn nơi ăn ngon uống sạch. Vị trí thuận tiện gần trung tâm có nhiều quán xá, không khí tươi mát, cảm giác như ở nhà”“0”