The luxurious Sheraton Hanoi Hotel features picturesque views of the West Lake, and is within a 10-minute drive of downtown Hanoi and the Hoan Kiem Lake. It offers modern accommodations with an outdoor pool, a fitness center and free on-site parking. Spacious guest rooms are equipped with separate shower room and bathroom, personal safety box, Wi-Fi internet, flat-screen TV with cable channels and complimentary tea/coffee. The hotel features a 24-hour fitness center with gym equipment, sauna rooms, Jacuzzi and spa. All-day dining restaurant – Oven D’or - serves international buffet. Fine-dining restaurant - Hemispheres - feature steak and seafood specialties. Lobby Lounge offers light meals, coffee, afternoon tea and drinks throughout the day. Bar Déjà Vu provides a lively atmosphere for evening snacks and alcohol drinks. Sheraton Hanoi Hotel is adjust to the iconic West Lake, 20 minutes walk to Tran Quoc Pagoda and 5 minutes drive to Ho Chi Minh Mausoleum and One Pillar Pagoda, 15 minutes drive to the famous Water Puppet Theater, Dong Xuan Market and the Temple of Literature. Without traffic jam, it takes 25 minutes to drive from the hotel to Noi Bai International Airport.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews
Review score

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
8.3
Free Wifi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Giang
    Vietnam Vietnam
    The location is nearby the big lake, very refreshing. Breakfast and buffet options are very nice. Food is fresh. Staffs are mindful and polite.
  • Diana
    United States of America United States of America
    The breakfast has lots of options and the staff is very accommodating
  • Diana
    United States of America United States of America
    Excellent breakfast, lots of options friendly wait staff and omelette makers

Hotel area info

Restaurants
2 Restaurants On Site

  • Oven D'or
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Hemispheres Steak & Seafood Grill Restaurant
    • Cuisine
      Steakhouse
    • Open for
      Dinner

Amenities of Sheraton Hanoi Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle (free)
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • Bar
Bathroom
  • Private Bathroom
  • Bathtub
Bedroom
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Dryer
  • Electric kettle
Room Amenities
  • Sofa bed
  • Clothes rack
Activities
  • Bicycle rental
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Tennis equipment
  • Pool table
  • Tennis court
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Heating
  • Soundproof
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Visual aids (Braille)
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Light therapy
  • Body treatments
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Japanese
  • Korean
  • Dutch
  • Vietnamese
  • Chinese

House rules
Sheraton Hanoi Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free
1 year old
Crib upon request
Free
Extra bed upon request
VND 1,098,000 per child, per night
2+ years
Extra bed upon request
VND 1,098,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that guests are required to present the same credit card used to guarantee the booking when checking in / making payment at the hotel. The credit card must be valid throughout the stay.

The property offers a special welcome amenities - a dish of local savories to Booking.com guests

FAQs about Sheraton Hanoi Hotel

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Sheraton Hanoi Hotel include:

    • Double

  • Yes, Sheraton Hanoi Hotel is popular with guests booking family stays.

  • Check-in at Sheraton Hanoi Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Hanoi Hotel on this page.

  • Guests staying at Sheraton Hanoi Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet

  • The prices at Sheraton Hanoi Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Hanoi Hotel is 2.6 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Hanoi Hotel has 2 restaurants:

    • Hemispheres Steak & Seafood Grill Restaurant
    • Oven D'or

  • Sheraton Hanoi Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Pool table
    • Tennis court
    • Happy hour
    • Bicycle rental
    • Personal trainer
    • Tennis equipment
    • Themed dinners
    • Beauty services
    • Locker rooms
    • Facial treatments
    • Swimming pool
    • Body treatments
    • Light therapy
    • Spa facilities
    • Spa lounge/Relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes