The staff were very friendly and helpful. The manager Mr Ha was very helpful arranging pickup from the airport and other transport. Miss Kate was very helpful also. Great location, central to a rangeof attractions, a short walk to Hoan Kien Lake. Plenty of places to eat.

Eddie Australia

The staff were great, responded quickly to every request, organized day trip to us to go to Ha Long Bay and the spa was great, would definitely recommend getting a massage there. Great location less than 5 minutes walk to Lake Kiem and the street wasn’t too busy.

Serena Australia

Hotel staff was very friendly. Lina gave us a lot of good advices what to visit in Hanoi. Definitely recommend this hotel.

Andrea Croatia

superb hotel in the Old Quarter amazingly friendly staff, great amenities, and a superb monring buffet thank you for the best stay!

Adrian Romania

location is great. staff is super friendly and very quick to accommodate your needs. The staff of this hotel is doing excellent job!

Trang United States of America

The hotel exceed our expectations. They treated us very well we felt very welcomed and satisfied. The breakfast was delicious and if you are a morning person I advise you to go in the early morning cause the lights of morning sun give the city view another look. Very clean rooms We’re traveling for a month and stayed and a lot of hotels this one have the best bed to properly sleep well! The staff helped us with our trip to Sapa even booked our bus with shuttle from the hotel to the bus, very easy. We left our bags in the hotel and went to sapa for 2 days and then go back to Hanoi to pick up our bags and catch our flight. I would stay there again and would recommend to a friend!

Marina Brazil

Very good breakfast, Excellent location but the best is thing about the hotel is its staff. Everyone is extremely friendly and helpful. Very friendly and the truth makes you feel at home. Special greetings to all the girls (Mia, Suzie, Mary, Lina) and especially to Ana who we wish very soon recovery after the accident she has had.

Abner Saudi Arabia

Brand new property with amazing guest service. Location in central.

Sidath Sri Lanka

Its proximity to the old french quarter is great! Friendly staff and amazing amenities with great value for money

Van Philippines

The location is awesome, right between the old quarter and the French quarter so you can walk most places! The family room we stayed in was pretty spacious and had a balcony overlooking the street, which was a pretty cool way to check out daily life (we switched to this room because our original room felt really small). Breakfast is very good. And the staff are really helpful with recommendations and helping with bookings etc. When we stayed the spa had just opened so they were offering a 20% discount - we tried it out and the treatments were excellent!

Amara Canada