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Located in Hanoi and with Vietnam Museum of Ethnology reachable within 1.5 miles, Smarana Hanoi Heritage - Hotel and Retreats provides concierge services, non-smoking rooms, a terrace, free WiFi throughout the property and a restaurant. This 5-star hotel offers room service and a 24-hour front desk. My Dinh Stadium is 2.3 miles from the hotel and Vincom Center Nguyen Chi Thanh is 2.6 miles away. At the hotel all rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Rooms come with a coffee machine, while selected rooms will provide you with a balcony and others also have city views. At Smarana Hanoi Heritage - Hotel and Retreats each room includes bed linen and towels. Breakfast is available every morning, and includes à la carte, continental and Asian options. Vietnam Fine Arts Museum is 4.1 miles from the accommodation, while One Pillar Pagoda is 4.1 miles away. The nearest airport is Noi Bai International, 16 miles from Smarana Hanoi Heritage - Hotel and Retreats, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Vegetarian, Asian


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Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.8
Cleanliness
9.9
Comfort
9.9
Value for money
9.7
Location
8.9
Free Wifi
9.7
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Peyson
    United States of America United States of America
    An outstanding hotel experience! Impeccable service, elegant rooms, and a plethora of amenities made our stay unforgettable. The attention to detail and the friendly staff truly elevated our visit. We can't wait to return to this haven of luxury...
  • Milissia
    United States of America United States of America
    Outstanding hotel! Exceptional service, elegant rooms, and a delightful dining experience. Truly a five-star stay
  • Sagih
    Israel Israel
    Beautiful hotel, great staff and food. Thanks so much!

Hotel area info

Restaurants
1 Restaurant On Site

  • La Carpe
    • Cuisine
      Seafood • Vietnamese • Local • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Lunch
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Smarana Hanoi Heritage - Hotel and Retreats
Great facilities! Review score, 9.8

Most popular amenities
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
Activities
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Temporary art galleries
    Additional charge
  • Evening entertainment
    Additional charge
Living Area
  • Sitting area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs VND 150,000 per day.
  • Street parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
Languages Spoken
  • English
  • Vietnamese

House rules

Smarana Hanoi Heritage - Hotel and Retreats takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card UnionPay debit card JCB Cash Debit card Smarana Hanoi Heritage - Hotel and Retreats accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Smarana Hanoi Heritage - Hotel and Retreats of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Smarana Hanoi Heritage - Hotel and Retreats

  • The prices at Smarana Hanoi Heritage - Hotel and Retreats may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Smarana Hanoi Heritage - Hotel and Retreats is from 2:00 PM, and check-out is until 12:00 PM.

  • Smarana Hanoi Heritage - Hotel and Retreats is 3.7 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Smarana Hanoi Heritage - Hotel and Retreats offers the following activities/services (charges may apply):

    • Massage
    • Evening entertainment
    • Facial treatments
    • Head massage
    • Tour or class about local culture
    • Foot massage
    • Body treatments
    • Full-body massage
    • Themed dinners
    • Body wrap
    • Hair treatments
    • Hand massage
    • Beauty services
    • Couples' massage
    • Body scrub
    • Back massage
    • Temporary art galleries
    • Neck massage
    • Happy hour

  • Room options at Smarana Hanoi Heritage - Hotel and Retreats include:

    • Suite
    • Double

  • Smarana Hanoi Heritage - Hotel and Retreats has 1 restaurant:

    • La Carpe

  • Guests staying at Smarana Hanoi Heritage - Hotel and Retreats can enjoy a highly-rated breakfast during their stay (guest review score: 9.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • À la carte