Hotel Pan Pacific Hanoi
1 Thanh Nien Road, Ba Dinh, 10000 Hanoi, Vietnam – Great location - show map
Service was very good. The staff was really nice. I asked for a room with high floor, nice view and without neighbours and I got it. I also got a late checking and a heater because it's really cold in Ha Noi these day. I felt warm and comfy. I am very happy I stayed there.
VietnamIt‘s a beautiful and relaxing place in the hustle and bustle of Hanoi. Nice lake view, great staff, warm welcome, cozy bar, just perfect for a stay in the city, close to everything, but far enough. Wonderful lobby, delicious food, really worth a visit 😊
GermanyThis hotel was exceptional. The staff were friendly, providing outstanding service Great facilities. Great location. Highly recommend
New ZealandWe were lucky to be the guests of the day so they upgraded us to a beautiful suite on the 17th floor! As it was our 10 years anniversary, we had a nice cake waiting for us in our room! We also had the full access to the lounge! The rooftop is very nice with great cocktails and an amazing view on the city! I also enjoyed the fitness center and the swimming pool on the 4th floor! All staff members were lovely !
NetherlandsGood service from staff a 5 star hotel with an amazing roof top outlook
AustraliaVery good place to go with your partner. My second stay, this time in private, great. Great breakfasts, and more importantly, delicious coffee.
PolandExcellent hotel, very helpful and kind staff. Swimming pool was lovely and warm. Room was gorgeous we had a lake view room and it was beautiful. We were also treated to a lovely cake and card as it was our wedding anniversary while we were there. Room was super clean and the bathtub was lovely with plenty hot water the whole time. I would highly recommend to stay here.
United KingdomVery good, perfect option when in Hanoi. We choose it also because of the indoor swimming pool, which is great with kids and being there in late December, when too cold for open air ones. The staff is amazing, the buffet restaurant is a great option after a full day out in Hanoi. The view of the lake just wonderful, it gives a sense of peace and space in a city that doesn't have much. Greatly recommended!
Italyrooms are big and clean, amazing breakfast and dinner buffet, nice swimming pool, roof top bar at 20th floor is a must, kind and supportive staff
RomaniaAll staff are very nice. Swimming pool and spa was excellent. Breakfast is wonderful. View from the room are very good as well. I ll go back again soon.
Vietnam
Pan Pacific Hanoi
- What guests loved the most:
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Anais
Vietnam
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Martina
Germany
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James
New Zealand
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Elodie
Netherlands
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Paula
Australia
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Teddybearkk
Poland
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Tracy
United Kingdom
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Marzia
Italy
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Cristina
Romania
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Nobuko
Vietnam
Get the celebrity treatment with world-class service at Pan Pacific Hanoi
One of our top picks in Hanoi. Soaring twenty floors above the city, Hanoi offers views of the , Truc Bach and Red River. Just minutes from the city centre, guests can visit the vibrant , located just 1.9 miles from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property.
Pan Pacific Hanoi is 1.7 miles from Thang Long Water Puppet Theatre. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets.
The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked minibar. En suite bathrooms are fitted with a bathtub or shower and provide French bathroom amenities.
Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which boasts a panoramic view of the city, or the Song Hong Bar.
Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business centre.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
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RetryMost popular facilities
Good for couples - they rate the facilities 8.9 for two-person stays.
ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.
Top location: Highly rated by recent guests (8.5)
Breakfast info
Vegan, Gluten-free, Asian, American, Buffet
Free parking available at the hotel
Loyal customers
There are more repeat guests here than most other properties.
| Sleeps | Room type | |||
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| Max adults: 2. Max children: 1 |
Pacific Club Room
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| Max adults: 2. Max children: 1 |
Deluxe Double Room
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| Max adults: 2. Max children: 1 |
Premier Lake View Room
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| Max adults: 2. Max children: 1 |
Studio Suite
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| Max adults: 2 |
Deluxe Twin Room
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| Max adults: 2. Max children: 1 |
One-Bedroom Premier Serviced Suite
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| Max adults: 2. Max children: 1 |
One-Bedroom Executive Serviced Suite
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| Max adults: 5. Max children: 1 |
Two-Bedroom Premier Serviced Suite
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| Max adults: 4. Max children: 1 |
Two-Bedroom Executive Serviced Suite
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- Guests enjoyed the view
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- Guests spoke highly of the view
See what guests loved the most:
-
Anais
Vietnam“Service was very good. The staff was really nice. I asked for a room with high floor, nice view and without neighbours and I got it. I also got a late checking and a heater because it's really cold in Ha Noi these day. I felt warm and comfy. I am very happy I stayed there.” Read more
-
Martina
Germany“It‘s a beautiful and relaxing place in the hustle and bustle of Hanoi. Nice lake view, great staff, warm welcome, cozy bar, just perfect for a stay in the city, close to everything, but far enough. Wonderful lobby, delicious food, really worth a visit 😊” Read more
-
James
New Zealand“This hotel was exceptional. The staff were friendly, providing outstanding service Great facilities. Great location. Highly recommend ”
-
Elodie
Netherlands“We were lucky to be the guests of the day so they upgraded us to a beautiful suite on the 17th floor! As it was our 10 years anniversary, we had a nice cake waiting for us in our room! We also had the full access to the lounge! The rooftop is very nice with great cocktails and an amazing view on the city! I also enjoyed the fitness center and the swimming pool on the 4th floor! All staff members were lovely !” Read more
-
Paula
Australia“Good service from staff a 5 star hotel with an amazing roof top outlook”
-
Teddybearkk
Poland“Very good place to go with your partner. My second stay, this time in private, great. Great breakfasts, and more importantly, delicious coffee.”
-
Tracy
United Kingdom“Excellent hotel, very helpful and kind staff. Swimming pool was lovely and warm. Room was gorgeous we had a lake view room and it was beautiful. We were also treated to a lovely cake and card as it was our wedding anniversary while we were there. Room was super clean and the bathtub was lovely with plenty hot water the whole time. I would highly recommend to stay here. ” Read more
-
Marzia
Italy“Very good, perfect option when in Hanoi. We choose it also because of the indoor swimming pool, which is great with kids and being there in late December, when too cold for open air ones. The staff is amazing, the buffet restaurant is a great option after a full day out in Hanoi. The view of the lake just wonderful, it gives a sense of peace and space in a city that doesn't have much. Greatly recommended!” Read more
-
Cristina
Romania“rooms are big and clean, amazing breakfast and dinner buffet, nice swimming pool, roof top bar at 20th floor is a must, kind and supportive staff”
-
Nobuko
Vietnam
“All staff are very nice. Swimming pool and spa was excellent. Breakfast is wonderful. View from the room are very good as well. I ll go back again soon.”
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About Pan Pacific Hanoi
Welcoming Booking.com guests since 3 Sept 2009
We speak your language
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5 reasons to choose Pan Pacific Hanoi
Why book with us
Prices you can't beat!
Manage your bookings online
The staff speak English
Booking is safe
One of our top picks in Hanoi
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Tran Quoc Pagoda0.2 miles
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Truc Bach Lake0.3 miles
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West Lake0.4 miles
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Quan Thanh Temple0.5 miles
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Cua Bac Church0.6 miles
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Presidential Palace0.8 miles
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Hanoi Botanical Garden0.8 miles
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Ba Dinh Square0.9 miles
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National Assembly Building0.9 miles
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Ho Chi Minh Mausoleum1 miles
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Cafe/bar Cong Cafe0.1 miles
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Cafe/bar Bao Oanh Cafe0.1 miles
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Restaurant Sy Phu Restaurant0.1 miles
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Restaurant West-lake Shrimp Cake0.2 miles
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Restaurant Foodshop 450.3 miles
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Cafe/bar Cafe Giảng - Egg Coffee1.5 miles
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Dong Xuan Market1 miles
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Hanoi Old City Gate1.2 miles
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Vietnam Fine Arts Museum1.3 miles
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Hanoi Temple of Literature1.4 miles
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Thang Long Water Puppet Theater1.5 miles
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St. Joseph Cathedral1.6 miles
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Hoan Kiem Lake1.7 miles
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Ha Noi Railway station1.8 miles
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Trang Tien Plaza1.9 miles
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Hanoi Opera House2.1 miles
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Lake Truc Bach Lake0.1 miles
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Lake Westlake0.2 miles
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Noi Bai International Airport11.6 miles
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Cat Bi International Airport59.2 miles
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RetryPacifica
Cuisine: American, Japanese, Korean, Seafood, Singaporean, Sushi, Vietnamese, Local, Asian, International, European
Ming Restaurant
Cuisine: Cantonese, Chinese, Asian
Facilities of Pan Pacific Hanoi
Great facilities! Review score, 8.8
Most popular facilities
Outdoors
- Sun terrace
- BBQ facilities Additional charge
- Terrace
Services & Extras
- Tickets to attractions or shows Additional charge
Pets
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Pets are not allowed.
Activities
- Live music/performance
- Happy hour Additional charge
- Library
- Golf course (within 3 km) Additional charge
Food & Drink
- On-site coffee house
- Chocolate or cookies Additional charge
- Fruits Additional charge
- Bottle of water
- Wine/champagne Additional charge
- Kid-friendly buffet
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Parking garage
- Street parking
- Secured parking
Free! Free public parking is possible on site (reservation is not needed).
Reception services
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out Additional charge
- 24-hour front desk
Entertainment and family services
- Babysitting/child services Additional charge
Cleaning services
- Daily housekeeping
- Trouser press Additional charge
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business facilities
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Shared lounge/TV area
- Shuttle service (additional charge)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Shops (on site)
- Heating
- Car hire
- Soundproof rooms
- Gift shop
- Lift
- Bridal suite
- VIP room facilities
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Wheelchair accessible
2 swimming pools
Pool 1 - indoor Free!
- Open all year
Pool 2 - outdoor Free!
- Seasonal
Wellness
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage Additional charge
- Couples massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa Facilities
- Body wrap
- Body scrub
- Body Treatments
- Hair styling
- Hair colouring
- Hair cut
- Hair treatments
- Facial treatments
- Beauty Services
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna Additional charge
Languages spoken
- English
- French
- Japanese
- Korean
- Malay
- Vietnamese
- Chinese
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RetrySustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel
Sustainable initiatives
These are the steps this property has taken to provide more sustainable and environmentally friendly travel:
- The property makes efforts to reduce their food wastage
- Option to opt-out of daily room cleaning
- Option to reuse towels
- Most food provided at the property is locally sourced
- Most lighting throughout property uses energy-efficient LED bulbs
- All windows are double-glazed
- Tours and activities organised by local guides and businesses offered
- Local artists are offered a platform to display their talents
- Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
- Green spaces such as gardens/rooftop gardens on the property
- Most food provided is organic
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 12 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
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Extra bed upon request
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VND 678,563 per child, per night |
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Extra bed upon request
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VND 1,357,125 per person, per night |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for cots at this property.
The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Pan Pacific Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about Pan Pacific Hanoi
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Pan Pacific Hanoi is 1.7 miles from the centre of Hanoi.
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Pan Pacific Hanoi offers the following activities / services (charges may apply):
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Library
- Golf course (within 3 km)
- Indoor pool (all year)
- Beauty Services
- Facial treatments
- Hair treatments
- Hair cut
- Hair colouring
- Hair styling
- Body Treatments
- Body scrub
- Body wrap
- Spa Facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Full body massage
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Fitness/spa locker rooms
- Happy hour
- Live music/performance
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Pan Pacific Hanoi has 2 restaurants:
- Pacifica
- Ming Restaurant
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From the nearest airport, you can get to Pan Pacific Hanoi by:
- Airport shuttle (arranged by property) 35min
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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The prices at Pan Pacific Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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The following parking options are available to guests staying at Pan Pacific Hanoi (subject to availability):
- Parking
- Free parking
- On-site parking
- Secured parking
- Street parking
- Parking garage
- Accessible parking
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Yes, Pan Pacific Hanoi is popular with guests booking family stays.
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Room options at Pan Pacific Hanoi include:
- Twin/Double
- Double
- Twin
- Apartment
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Check-in at Pan Pacific Hanoi is from 14:00, and check-out is until 12:00.
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Guests staying at Pan Pacific Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Vegan
- Gluten-free
- Asian
- American
- Buffet
