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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speaks English
Hotel
Pan Pacific Hanoi
1 Thanh Nien Road, Ba Dinh, 10000 Hanoi, Vietnam – Great location - show map
Staff is super friendly and helped us to follow up on our lost luggage...the rooms with a lake view are stunning, a great location and nice rooms.

Nice place to stay with a good location, staffs are nice and helpful

Hotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home Vietnamese Restaurant recommended by the hotel was excellent.

This is a modern business hotel with all the international facilities expected. We were there for one night in Hanoi to rest up before the long flight back to the States after adventuring a few weeks in remote villages. Staff were efficient and helpful. We had good views of the lake from our 15th floor room. The hotel was in quick easy walking distance of a good "French" restaurant and a "French" bakery. The cafe in the hotel was pleasant. Did not use the hotel restaurant.

Everything! The place, view, food and staff. We’ve stayed here four times and always come home with great memories.

Our stay at the Pan Pacific Hanoi was lovely. The staff were so friendly and really went out of there way to make us feel welcomed. The breakfast was really nice and I would recommend you get this. The spa facilities, gym, swimming pool, jacuzzi, steam room & even showers were top quality. The roof top bar has the most amazing views of the skyline across from the lake in the evening.

The staff were tremendous from Concierge, to check in, restaurants and cafe. Housekeeping were exceptional always cleaning room when you were at breakfast or out sightseeing, and turndown was done when you were not there either. The sunsets at rooftop bar were fantastic.

very clean, great building, beds were comfortable. Pool was big. great view of the lake. staff were really good.

Location is great. Really good facilities, and the summit bar views are amazing

Staff were excellent, nice facilities at the hotel

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Petraschje
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Arnaud
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Jenny
China
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Pete
United States of America
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Jenelle
Vietnam
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Becky
United Kingdom
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Peter
Australia
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Rob
Australia
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Craig
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David
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4 reasons to choose Pan Pacific Hanoi
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The property usually replies within a few days
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How close to city sights?3.5 KilometerAsked about: Premier Lake View Room • Answered on November 19, 2019
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Can I only book 1 Premier Lake View room for 2 adults and 2 children (aged 3 & 7)?No. You cannot book a Premier Lakeview room with 2 adults and 2 children. However, you can book Studio Suite instead.Answered on December 3, 2019
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Do you have a tour desk?Yes, we do have tour desk at the Lobby levelAsked about: Pacific Club Room • Answered on May 22, 2020
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Do you offer laundry facilities?We only have laundry facilities for service suite. If you book hotel room, you can use our laundry service.Answered on May 22, 2020
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Which rooms include access to a Club Lounge RegardsPacific Club Room & Studio SuiteAsked about: Pacific Club Room • Answered on January 16, 2020
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Tran Quoc Pagoda0.2 miles
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Truc Bach Lake0.3 miles
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West Lake0.4 miles
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Quan Thanh Temple0.5 miles
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Cua Bac Church0.6 miles
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Presidential Palace0.8 miles
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Hanoi Botanical Garden0.8 miles
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Ba Dinh Square0.9 miles
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National Assembly Building0.9 miles
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Ho Chi Minh Mausoleum1 miles
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Cafe/Bar Cafe Giảng - Egg Coffee1.5 miles
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Cafe/Bar Cong Cafe0.1 miles
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Cafe/Bar Bao Oanh Cafe0.1 miles
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Restaurant Sy Phu Restaurant0.1 miles
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Restaurant West-lake Shrimp Cake0.2 miles
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Restaurant Foodshop 450.3 miles
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Dong Xuan Market1 miles
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Hanoi Old City Gate1.2 miles
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Vietnam Fine Arts Museum1.3 miles
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Hanoi Temple of Literature1.4 miles
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Thang Long Water Puppet Theater1.5 miles
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St. Joseph Cathedral1.6 miles
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Hoan Kiem Lake1.7 miles
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Ha Noi Train Station1.8 miles
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Trang Tien Plaza1.9 miles
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Hanoi Opera House2.1 miles
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Lake Truc Bach Lake0.1 miles
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Lake Westlake0.2 miles
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Noi Bai International Airport11.6 miles
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Cat Bi International Airport59.2 miles
Pacifica
Food: American, Japanese, Korean, Seafood, Singaporean, Sushi, Vietnamese, Local, Asian, International, European
Ming Restaurant
Food: Cantonese, Chinese, Asian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Extra bed by request
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VND 678,563 per child, per night |
Extra bed by request
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VND 1,357,125 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
There's no capacity for cribs at this property.
The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Pan Pacific Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Fitness center is closed from Sat, May 15, 2021 until Mon, May 31, 2021
Spa/wellness center is closed from Sat, May 15, 2021 until Mon, May 31, 2021
Swimming pool #1: Closed from Sat, May 15, 2021 until Mon, May 31, 2021
FAQs about Pan Pacific Hanoi
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Pan Pacific Hanoi is 1.7 miles from the center of Hanoi.
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The prices at Pan Pacific Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Pan Pacific Hanoi include:
- Twin/Double
- Double
- Twin
- Apartment
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Guests staying at Pan Pacific Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Vegan
- Gluten-free
- Asian
- American
- Buffet
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Pan Pacific Hanoi has 2 restaurants:
- Ming Restaurant
- Pacifica
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Pan Pacific Hanoi offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Golf course (within 2 miles)
- Live music/Performance
- Personal trainer
- Swimming pool
- Happy hour
- Beauty services
- Locker rooms
- Facial treatments
- Hair treatments
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Full-body massage
- Fitness
- Yoga classes
- Fitness classes
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Check-in at Pan Pacific Hanoi is from 2:00 PM, and check-out is until 12:00 PM.
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Yes, Pan Pacific Hanoi is popular with guests booking family stays.
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From the nearest airport, you can get to Pan Pacific Hanoi by:
- Airport shuttle (arranged by property) 35min