Hotel Pan Pacific Hanoi
1 Thanh Nien Road, Ba Dinh, 10000 Hanoi, Vietnam – Great location - show map
Hotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home Vietnamese Restaurant recommended by the hotel was excellent.
ChinaThis is a modern business hotel with all the international facilities expected. We were there for one night in Hanoi to rest up before the long flight back to the States after adventuring a few weeks in remote villages. Staff were efficient and helpful. We had good views of the lake from our 15th floor room. The hotel was in quick easy walking distance of a good "French" restaurant and a "French" bakery. The cafe in the hotel was pleasant. Did not use the hotel restaurant.
United States of AmericaEverything! The place, view, food and staff. We’ve stayed here four times and always come home with great memories.
VietnamI did not take advantage of breakfast as I had early morning cruise, but the location was great.
United States of AmericaEnjoyed our stay the pool was nice and cool and a great way to relax at the end of a hot busy day. Views from the room and the summit bar were great!
New ZealandThis is our second time staying at Pan Pacific. Location is perfect--they have the best view of the city! Best place to see it is at the Summit bar. It's on the 20th floor (the best time to go is at sunset). The staff are highly-trained, very helpful, approachable and were able to to cater to all our needs. They even prepared a cake for my daughter for her first birthday. Food at Song Hong lounge bar and Pacifica buffet restaurant were top notch. Either you come here only for a drink or stay here for the weekend, it's a great place to relax and unwind. Thank you Pan Pacific for making our experience a memorable one!
VietnamNice and clean place with attentive staff. Value for money. Highly recommended for business or other visitors.
Hong KongThe hotel smell is fabulous. I went to many 5 stars hotel but this so far is my most favourite the great smell from lobby to the room. It's very quite as well. Love it
VietnamVery friendly staff, well furnished room, good location and value for money.
VietnamThe location of the hotel is nice. It is on the west lake of Hanoi and the rooms have large windows with a view of the lake and the city. The bathroom was very nice and looked as if it had been renovated recently. I asked for a late check out and the check in person was very nice about it and gave me until 2pm.
United States of AmericaPan Pacific Hanoi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
-
Jenny
China
-
Pete
United States of America
-
Jenelle
Vietnam
-
Richard
United States of America
-
Laurie
New Zealand
-
Pamela
Vietnam
-
Sutinder
Hong Kong
-
Thao
Vietnam
-
Chin
Vietnam
-
Elizabeth
United States of America
Get the celebrity treatment with world-class service at Pan Pacific Hanoi
One of our top picks in Hanoi.Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city center, guests can visit the vibrant Old Quarter, located just 1.9 mi from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property.
Pan Pacific Hanoi is 1.7 mi from Thang Long Water Puppet Theater. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets.
The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked mini-bar. Private bathrooms are fitted with a bathtub or shower and provide French bathroom amenities.
Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which features a panoramic view of the city, or the Song Hong Bar.
Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business center.
Couples in particular like the location – they rated it 8.4 for a two-person trip.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular amenities
Good for couples – they rated the facilities 8.9 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Bookers love...
“lake view”
24 related reviews
“hotel staff”
21 related reviews
“great breakfast”
19 related reviews
Top Location: Highly rated by recent guests (8.4)
Breakfast Info
Vegan, Gluten-free, Asian, American, Buffet
Very Good Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
Free parking available at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
|---|---|---|---|---|
| Max adults: 2. Max children: 1 |
Pacific Club Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Deluxe Double Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Premier Lake View Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Studio Suite
|
|||
|
|
||||
| Max adults: 2 |
Deluxe Twin Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
One-Bedroom Premier Serviced Suite
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
One-Bedroom Executive Serviced Suite
|
|||
|
|
||||
| Max adults: 5. Max children: 1 |
Two-Bedroom Premier Serviced Suite
|
|||
|
|
||||
| Max adults: 4. Max children: 1 |
Two-Bedroom Executive Serviced Suite
|
|||
|
|
||||
What's nearby *
-
Tran Quoc Pagoda0.2 miles
-
Truc Bach Lake0.3 miles
-
West Lake0.4 miles
-
Quan Thanh Temple0.5 miles
-
Cua Bac Church0.6 miles
-
Presidential Palace0.8 miles
-
Hanoi Botanical Garden0.8 miles
-
Ba Dinh Square0.9 miles
-
National Assembly Building0.9 miles
-
Ho Chi Minh Mausoleum1 miles
Restaurants & Markets *
-
Dong Xuan Market Market1.1 miles
-
Cafe Giảng - Egg Coffee Cafe/Bar1.5 miles
-
Cong Cafe Cafe/Bar0.1 miles
-
Bao Oanh Cafe Cafe/Bar0.1 miles
-
Sy Phu Restaurant Restaurant0.1 miles
-
West-lake Shrimp Cake Restaurant0.2 miles
-
Foodshop 45 Restaurant0.3 miles
-
Vinmart+ Supermarket0.4 miles
Natural Beauty *
-
Truc Bach Lake Lake0.1 miles
-
Westlake Lake0.2 miles
Closest Airports *
-
Noi Bai International Airport11.6 miles
-
Cat Bi International Airport59.2 miles
Most Popular Landmarks *
-
Dong Xuan Market1 miles
-
Hanoi Old City Gate1.2 miles
-
Vietnam Fine Arts Museum1.3 miles
-
Hanoi Temple of Literature1.4 miles
-
Thang Long Water Puppet Theater1.5 miles
-
St. Joseph Cathedral1.6 miles
-
Hoan Kiem Lake1.7 miles
-
Ha Noi Train Station1.8 miles
-
Trang Tien Plaza1.9 miles
-
Hanoi Opera House2.1 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryPacifica
Food: American, Japanese, Korean, Seafood, Singaporean, Sushi, Vietnamese, Local, Asian, International, European
Ming Restaurant
Food: Cantonese, Chinese, Asian
Amenities of Pan Pacific Hanoi Great facilities! Review score, 8.8
Most popular amenities
Outdoors
- Sun deck
- BBQ facilities Additional charge
- Terrace
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
-
Pets are not allowed.
Activities
- Live music/Performance
- Happy hour Additional charge
- Library
- Golf course (within 2 miles) Additional charge
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
-
Free! Free public parking is available on site (reservation is not needed).
- Accessible parking
- Parking garage
- Street parking
- Secure parking
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out Additional charge
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shuttle service
- Shared lounge/TV area
- Shuttle service (additional charge)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Car rental
- Soundproof rooms
- Gift shop
- Elevator
- Honeymoon suite
- VIP room facilities
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Wheelchair accessible
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage Additional charge
- Couples' massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Hair treatments
- Facial treatments
- Beauty services
- Indoor pool (year-round)
- Outdoor pool (seasonal)
- Outdoor pool
- Indoor pool
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna Additional charge
Languages Spoken
- English
- French
- Japanese
- Korean
- Malay
- Vietnamese
- Chinese
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
Retry
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
|
Extra bed by request
|
VND 678,563 per child, per night |
|
Extra bed by request
|
VND 1,357,125 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
There's no capacity for cribs at this property.
The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Pan Pacific Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about Pan Pacific Hanoi
-
Check-in at Pan Pacific Hanoi is from 2:00 PM, and check-out is until 12:00 PM.
-
Pan Pacific Hanoi has 2 restaurants:
- Ming Restaurant
- Pacifica
-
The prices at Pan Pacific Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
From the nearest airport, you can get to Pan Pacific Hanoi by:
- Airport shuttle (arranged by property) 35min
-
Room options at Pan Pacific Hanoi include:
- Twin/Double
- Double
- Twin
- Apartment
-
Guests staying at Pan Pacific Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Vegan
- Gluten-free
- Asian
- American
- Buffet
-
The following parking options are available to guests staying at Pan Pacific Hanoi (subject to availability):
- Parking
- Free parking
- On-site parking
- Secure parking
- Street parking
- Parking garage
- Accessible parking
-
Pan Pacific Hanoi offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Sauna
- Massage
- Library
- Golf course (within 2 miles)
- Indoor pool (year-round)
- Beauty services
- Facial treatments
- Hair treatments
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Full-body massage
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Locker rooms
- Happy hour
- Live music/Performance
