Hotel Pan Pacific Hanoi
1 Thanh Nien Road, Ba Dinh, 10000 Hanoi, Vietnam – Great location - show map
Nice place to stay with a good location, staffs are nice and helpful
VietnamHotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home Vietnamese Restaurant recommended by the hotel was excellent.
ChinaThis is a modern business hotel with all the international facilities expected. We were there for one night in Hanoi to rest up before the long flight back to the States after adventuring a few weeks in remote villages. Staff were efficient and helpful. We had good views of the lake from our 15th floor room. The hotel was in quick easy walking distance of a good "French" restaurant and a "French" bakery. The cafe in the hotel was pleasant. Did not use the hotel restaurant.
United States of AmericaEverything! The place, view, food and staff. We’ve stayed here four times and always come home with great memories.
VietnamI did not take advantage of breakfast as I had early morning cruise, but the location was great.
United States of AmericaEnjoyed our stay the pool was nice and cool and a great way to relax at the end of a hot busy day. Views from the room and the summit bar were great!
New ZealandThis is our second time staying at Pan Pacific. Location is perfect--they have the best view of the city! Best place to see it is at the Summit bar. It's on the 20th floor (the best time to go is at sunset). The staff are highly-trained, very helpful, approachable and were able to to cater to all our needs. They even prepared a cake for my daughter for her first birthday. Food at Song Hong lounge bar and Pacifica buffet restaurant were top notch. Either you come here only for a drink or stay here for the weekend, it's a great place to relax and unwind. Thank you Pan Pacific for making our experience a memorable one!
VietnamNice and clean place with attentive staff. Value for money. Highly recommended for business or other visitors.
Hong KongThe hotel smell is fabulous. I went to many 5 stars hotel but this so far is my most favourite the great smell from lobby to the room. It's very quite as well. Love it
VietnamVery friendly staff, well furnished room, good location and value for money.
Vietnam
- What guests loved the most:
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Arnaud
Vietnam
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Jenny
China
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Pete
United States of America
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Jenelle
Vietnam
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Richard
United States of America
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Laurie
New Zealand
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Pamela
Vietnam
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Sutinder
Hong Kong
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Thao
Vietnam
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Chin
Vietnam
Categories:
Get the celebrity treatment with world-class service at Pan Pacific Hanoi
One of our top picks in Hanoi. Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city center, guests can visit the vibrant Old Quarter, located just 1.9 mi from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property.
Pan Pacific Hanoi is 1.7 mi from Thang Long Water Puppet Theater. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets.
The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked mini-bar. Private bathrooms are fitted with a bathtub or shower and provide French bathroom amenities.
Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which features a panoramic view of the city, or the Song Hong Bar.
Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business center.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.8 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Top Location: Highly rated by recent guests (8.5)
Breakfast Info
Vegan, Gluten-free, Asian, American, Buffet
Free parking available at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Pacific Club Room
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| Max adults: 2. Max children: 1 |
Deluxe Double Room
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| Max adults: 2. Max children: 1 |
Premier Lake View Room
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| Max adults: 2. Max children: 1 |
Studio Suite
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| Max adults: 2 |
Deluxe Twin Room
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| Max adults: 2. Max children: 1 |
One-Bedroom Premier Serviced Suite
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| Max adults: 2. Max children: 1 |
One-Bedroom Executive Serviced Suite
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| Max adults: 5. Max children: 1 |
Two-Bedroom Premier Serviced Suite
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| Max adults: 4. Max children: 1 |
Two-Bedroom Executive Serviced Suite
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| Max adults: 2 |
Day Use Offer (10:00-17:00) - Deluxe Double Room
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- Guests liked the view
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- Guests liked the view
See what guests loved the most:
-
Arnaud
Vietnam“Nice place to stay with a good location, staffs are nice and helpful”
-
Jenny
China“Hotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home Vietnamese Restaurant recommended by the hotel was excellent.” Read more
-
Pete
United States of America“This is a modern business hotel with all the international facilities expected. We were there for one night in Hanoi to rest up before the long flight back to the States after adventuring a few weeks in remote villages. Staff were efficient and helpful. We had good views of the lake from our 15th floor room. The hotel was in quick easy walking distance of a good "French" restaurant and a "French" bakery. The cafe in the hotel was pleasant. Did not use the hotel restaurant.” Read more
-
Jenelle
Vietnam
“Everything! The place, view, food and staff. We’ve stayed here four times and always come home with great memories.”
-
Richard
United States of America
“I did not take advantage of breakfast as I had early morning cruise, but the location was great.”
-
Laurie
New Zealand“Enjoyed our stay the pool was nice and cool and a great way to relax at the end of a hot busy day. Views from the room and the summit bar were great!”
-
Pamela
Vietnam
“This is our second time staying at Pan Pacific. Location is perfect--they have the best view of the city! Best place to see it is at the Summit bar. It's on the 20th floor (the best time to go is at sunset). The staff are highly-trained, very helpful, approachable and were able to to cater to all our needs. They even prepared a cake for my daughter for her first birthday. Food at Song Hong lounge bar and Pacifica buffet restaurant were top notch. Either you come here only for a drink or stay here for the weekend, it's a great place to relax and unwind. Thank you Pan Pacific for making our experience a memorable one!” Read more
-
Sutinder
Hong Kong“Nice and clean place with attentive staff. Value for money. Highly recommended for business or other visitors. ”
-
Thao
Vietnam
“The hotel smell is fabulous. I went to many 5 stars hotel but this so far is my most favourite the great smell from lobby to the room. It's very quite as well. Love it ”
-
Chin
Vietnam
“Very friendly staff, well furnished room, good location and value for money. ”
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About Pan Pacific Hanoi
Welcoming Booking.com guests since Sept 3, 2009
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
5 reasons to choose Pan Pacific Hanoi
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Hanoi
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Tran Quoc Pagoda0.2 miles
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Truc Bach Lake0.3 miles
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West Lake0.4 miles
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Quan Thanh Temple0.5 miles
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Cua Bac Church0.6 miles
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Presidential Palace0.8 miles
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Hanoi Botanical Garden0.8 miles
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Ba Dinh Square0.9 miles
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National Assembly Building0.9 miles
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Ho Chi Minh Mausoleum1 miles
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Cafe/Bar Cafe Giảng - Egg Coffee1.5 miles
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Cafe/Bar Cong Cafe0.1 miles
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Cafe/Bar Bao Oanh Cafe0.1 miles
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Restaurant Sy Phu Restaurant0.1 miles
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Restaurant West-lake Shrimp Cake0.2 miles
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Restaurant Foodshop 450.3 miles
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Dong Xuan Market1 miles
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Hanoi Old City Gate1.2 miles
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Vietnam Fine Arts Museum1.3 miles
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Hanoi Temple of Literature1.4 miles
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Thang Long Water Puppet Theater1.5 miles
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St. Joseph Cathedral1.6 miles
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Hoan Kiem Lake1.7 miles
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Ha Noi Train Station1.8 miles
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Trang Tien Plaza1.9 miles
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Hanoi Opera House2.1 miles
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Lake Truc Bach Lake0.1 miles
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Lake Westlake0.2 miles
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Noi Bai International Airport11.6 miles
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Cat Bi International Airport59.2 miles
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RetryPacifica
Food: American, Japanese, Korean, Seafood, Singaporean, Sushi, Vietnamese, Local, Asian, International, European
Ming Restaurant
Food: Cantonese, Chinese, Asian
Amenities of Pan Pacific Hanoi
Great facilities! Review score, 8.7
Most popular amenities
Outdoors
- Sun deck
- BBQ facilities Additional charge
- Terrace
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are not allowed.
Activities
- Live music/Performance
- Happy hour Additional charge
- Library
- Golf course (within 2 miles) Additional charge
Food & Drink
- Coffee house on site
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Parking garage
- Street parking
- Secure parking
Free! Free public parking is possible on site (reservation is not needed).
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out Additional charge
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shuttle service
- Shared lounge/TV area
- Shuttle service (additional charge)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops on site
- Heating
- Car rental
- Soundproof rooms
- Gift shop
- Elevator
- Honeymoon suite
- VIP room facilities
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Wheelchair accessible
2 swimming pools
Pool 1 – indoor Free!
- Open all year
Pool 2 – outdoor Free!
- Seasonal
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage Additional charge
- Couples' massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Hair treatments
- Facial treatments
- Beauty services
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna Additional charge
Languages Spoken
- English
- French
- Japanese
- Korean
- Malay
- Vietnamese
- Chinese
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- The property makes efforts to reduce food waste
- Option to opt out of daily room cleaning
- Option to reuse towels
- Most food provided at the property is locally sourced
- Most lighting throughout property uses energy-efficient LED bulbs
- All windows are double-glazed
- Tours and activities organized by local guides and businesses
- Local artists are offered a platform to display their talents
- Wild (non-domesticated) animals are not displayed or interacted with while kept at the property, nor are they harvested, consumed, or sold.
- Green spaces like (rooftop) gardens at the property
- Most food provided is organic
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Extra bed by request
|
VND 678,563 per child, per night |
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Extra bed by request
|
VND 1,357,125 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
There's no capacity for cribs at this property.
The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Pan Pacific Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about Pan Pacific Hanoi
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From the nearest airport, you can get to Pan Pacific Hanoi by:
- Airport shuttle (arranged by property) 35min
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Check-in at Pan Pacific Hanoi is from 2:00 PM, and check-out is until 12:00 PM.
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Pan Pacific Hanoi has 2 restaurants:
- Ming Restaurant
- Pacifica
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Pan Pacific Hanoi is 1.7 miles from the center of Hanoi.
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Room options at Pan Pacific Hanoi include:
- Twin/Double
- Double
- Twin
- Apartment
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The following parking options are available to guests staying at Pan Pacific Hanoi (subject to availability):
- Parking on site
- Parking
- Secure parking
- Street parking
- Parking garage
- Accessible parking
- Free parking
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Yes, Pan Pacific Hanoi is popular with guests booking family stays.
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Pan Pacific Hanoi offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Sauna
- Massage
- Library
- Golf course (within 2 miles)
- Personal trainer
- Haircut
- Happy hour
- Beauty services
- Locker rooms
- Hair treatments
- Live music/Performance
- Facial treatments
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Indoor pool (year-round)
- Full-body massage
- Fitness
- Yoga classes
- Fitness classes
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Guests staying at Pan Pacific Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Vegan
- Gluten-free
- Asian
- American
- Buffet
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The prices at Pan Pacific Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
