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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speaks English
Hotel
Pan Pacific Hanoi
Hotel
1 Thanh Nien Road, Ba Dinh, 10000 Hanoi, Vietnam – Great location - show map
After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
Staff is super friendly and helped us to follow up on our lost luggage...the rooms with a lake view are stunning, a great location and nice rooms.
Petraschje
Belgium
BelgiumNice place to stay with a good location, staffs are nice and helpful
Arnaud
Vietnam
VietnamHotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home Vietnamese Restaurant recommended by the hotel was excellent.
Jenny
China
ChinaThis is a modern business hotel with all the international facilities expected. We were there for one night in Hanoi to rest up before the long flight back to the States after adventuring a few weeks in remote villages. Staff were efficient and helpful. We had good views of the lake from our 15th floor room. The hotel was in quick easy walking distance of a good "French" restaurant and a "French" bakery. The cafe in the hotel was pleasant. Did not use the hotel restaurant.
Pete
United States of America
United States of AmericaEverything! The place, view, food and staff. We’ve stayed here four times and always come home with great memories.
Jenelle
Vietnam
VietnamOur stay at the Pan Pacific Hanoi was lovely. The staff were so friendly and really went out of there way to make us feel welcomed. The breakfast was really nice and I would recommend you get this. The spa facilities, gym, swimming pool, jacuzzi, steam room & even showers were top quality. The roof top bar has the most amazing views of the skyline across from the lake in the evening.
Becky
United Kingdom
United KingdomThe staff were tremendous from Concierge, to check in, restaurants and cafe. Housekeeping were exceptional always cleaning room when you were at breakfast or out sightseeing, and turndown was done when you were not there either. The sunsets at rooftop bar were fantastic.
Peter
Australia
Australiavery clean, great building, beds were comfortable. Pool was big. great view of the lake. staff were really good.
Rob
Australia
AustraliaLocation is great. Really good facilities, and the summit bar views are amazing
Craig
Australia
AustraliaStaff were excellent, nice facilities at the hotel
David
Vietnam
Vietnam
Pan Pacific Hanoi
8.6
Excellent
287 reviews
- What guests loved the most:
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Petraschje
Belgium
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Arnaud
Vietnam
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Jenny
China
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Pete
United States of America
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Jenelle
Vietnam
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Becky
United Kingdom
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Peter
Australia
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Rob
Australia
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Craig
Australia
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David
Vietnam
Categories:
Get the celebrity treatment with world-class service at Pan Pacific Hanoi
You're eligible for a Genius discount at Pan Pacific Hanoi! To save at this property, all you have to do is sign in.
Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city center, guests can visit the vibrant Old Quarter, located just 1.9 mi from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property.
Pan Pacific Hanoi is 1.7 mi from Thang Long Water Puppet Theater. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets.
The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked mini-bar. Private bathrooms are fitted with a bathtub or shower and provide French bathroom amenities.
Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which features a panoramic view of the city, or the Song Hong Bar.
Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business center.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
Most popular amenities
2 swimming pools
Free WiFi
Family rooms
Fitness center
Spa
Bar
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
4 reasons to choose Pan Pacific Hanoi
Categories:
Select topics to read reviews:
See what guests loved the most:
Petraschje
Belgium“Staff is super friendly and helped us to follow up on our lost luggage...the rooms with a lake view are stunning, a great location and nice rooms.”
Arnaud
Vietnam“Nice place to stay with a good location, staffs are nice and helpful”
Jenny
China“Hotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home...”- Pete
United States of America“This is a modern business hotel with all the international facilities expected. We were there for one night in Hanoi to rest up before the long flight back to the States after adventuring a few weeks in remote villages. Staff were efficient and...” - JenelleVietnam“Everything! The place, view, food and staff. We’ve stayed here four times and always come home with great memories.”
Becky
United Kingdom“Our stay at the Pan Pacific Hanoi was lovely. The staff were so friendly and really went out of there way to make us feel welcomed. The breakfast was really nice and I would recommend you get this. The spa facilities, gym, swimming pool, jacuzzi,...”
Peter
Australia“The staff were tremendous from Concierge, to check in, restaurants and cafe. Housekeeping were exceptional always cleaning room when you were at breakfast or out sightseeing, and turndown was done when you were not there either. The sunsets at...”- RobAustralia“very clean, great building, beds were comfortable. Pool was big. great view of the lake. staff were really good.”
- CraigAustralia“Location is great. Really good facilities, and the summit bar views are amazing”
DavidVietnam“Staff were excellent, nice facilities at the hotel”
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
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How close to city sights?3.5 KilometerAsked about: Premier Lake View Room • Answered on November 19, 2019
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Can I only book 1 Premier Lake View room for 2 adults and 2 children (aged 3 & 7)?No. You cannot book a Premier Lakeview room with 2 adults and 2 children. However, you can book Studio Suite instead.Answered on December 3, 2019
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Do you have a tour desk?Yes, we do have tour desk at the Lobby levelAsked about: Pacific Club Room • Answered on May 22, 2020
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Do you offer laundry facilities?We only have laundry facilities for service suite. If you book hotel room, you can use our laundry service.Answered on May 22, 2020
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Which rooms include access to a Club Lounge RegardsPacific Club Room & Studio SuiteAsked about: Pacific Club Room • Answered on January 16, 2020
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What's nearby
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Tran Quoc Pagoda0.2 miles
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Truc Bach Lake0.3 miles
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West Lake0.4 miles
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Quan Thanh Temple0.5 miles
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Cua Bac Church0.6 miles
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Presidential Palace0.8 miles
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Hanoi Botanical Garden0.8 miles
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Ba Dinh Square0.9 miles
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National Assembly Building0.9 miles
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Ho Chi Minh Mausoleum1 miles
Restaurants & cafes
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Cafe/Bar Cafe Giảng - Egg Coffee1.5 miles
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Cafe/Bar Cong Cafe0.1 miles
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Cafe/Bar Bao Oanh Cafe0.1 miles
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Restaurant Sy Phu Restaurant0.1 miles
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Restaurant West-lake Shrimp Cake0.2 miles
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Restaurant Foodshop 450.3 miles
Top attractions
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Dong Xuan Market1 miles
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Hanoi Old City Gate1.2 miles
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Vietnam Fine Arts Museum1.3 miles
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Hanoi Temple of Literature1.4 miles
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Thang Long Water Puppet Theater1.5 miles
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St. Joseph Cathedral1.6 miles
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Hoan Kiem Lake1.7 miles
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Ha Noi Train Station1.8 miles
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Trang Tien Plaza1.9 miles
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Hanoi Opera House2.1 miles
Natural Beauty
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Lake Truc Bach Lake0.1 miles
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Lake Westlake0.2 miles
Closest Airports
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Noi Bai International Airport11.6 miles
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Cat Bi International Airport59.2 miles
How to get to Pan Pacific Hanoi from Noi Bai International Airport
Private shuttle
Free parking is available.
*
All distances are measured in straight lines. Actual travel distances may vary.
2 Restaurants On Site
Pacifica
Food: American, Japanese, Korean, Seafood, Singaporean, Sushi, Vietnamese, Local, Asian, International, European
Ming Restaurant
Food: Cantonese, Chinese, Asian
Amenities of Pan Pacific Hanoi
Outdoors
Activities
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
Front Desk Services
Entertainment & Family Services
Cleaning Services
Business Facilities
Safety & security
General
Accessibility
2 swimming pools
Pool 1 – indoor
Free!
Pool 2 – outdoor
Free!
Spa
Languages Spoken
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Extra bed by request
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VND 678,563 per child, per night |
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Extra bed by request
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VND 1,357,125 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
There's no capacity for cribs at this property.
The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Pan Pacific Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Fitness center is closed from Sat, May 15, 2021 until Mon, May 31, 2021
Spa/wellness center is closed from Sat, May 15, 2021 until Mon, May 31, 2021
Swimming pool #1: Closed from Sat, May 15, 2021 until Mon, May 31, 2021
FAQs about Pan Pacific Hanoi
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Pan Pacific Hanoi is 1.7 miles from the center of Hanoi.
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The prices at Pan Pacific Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Pan Pacific Hanoi include:
- Twin/Double
- Double
- Twin
- Apartment
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Guests staying at Pan Pacific Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Vegan
- Gluten-free
- Asian
- American
- Buffet
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Pan Pacific Hanoi has 2 restaurants:
- Ming Restaurant
- Pacifica
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Pan Pacific Hanoi offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Golf course (within 2 miles)
- Live music/Performance
- Personal trainer
- Swimming pool
- Happy hour
- Beauty services
- Locker rooms
- Facial treatments
- Hair treatments
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Full-body massage
- Fitness
- Yoga classes
- Fitness classes
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Check-in at Pan Pacific Hanoi is from 2:00 PM, and check-out is until 12:00 PM.
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Yes, Pan Pacific Hanoi is popular with guests booking family stays.
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From the nearest airport, you can get to Pan Pacific Hanoi by:
- Airport shuttle (arranged by property) 35min
