Hotel
 Splendid Star Grand Hotel and Spa

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

14 Tho Xuong Lane, Au Trieu, Hoan Kiem, Hanoi, Vietnam – Excellent location – show map

Excellent location – rated 9.2/10! (score from 693 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
693 reviews

actually everything is perfect from the time we got here until we left. staff werr great and even waited for us when we came in the wee hours of the night because of very delayed flight. excellent service! way to go. adding up too that aircon is really cold and we're happy😍

Mj Philippines

It is clean and everyone is very friendly. The air con is great and it is in a perfect location!

Lauren United Kingdom

The staff was really good. Really good service and they tried everything to make me feel comfortable during my stay.

Agobbi Italy

The location was great, right in the Old Quarter but hidden away from the noise. The staff was extremely helpful, especially Peter patiently helped us with our many questions, as well as booking our tour to Halong Bay. We definitely will stay there again on our way back.

Lisa Sweden

wonderful staff and manager. Super helpful and friendly

Amy Japan

Convenient location, close to amenities and sights. Friendly and helpful staff

Mckenzie Canada

I like that the rooms were very spacious, especially considering how tight buildings can be in Hanoi, also considering the price.

Roberto Peru

in the Heart of Hanoi’s old town .. near by the French old church!!

Hoai Canada

Location is amazing but the staff is much more amazing

Serter Turkey

- A great location to tour around, have favorite foods and many other affordable (at this time) services for travellers. - Friendly service of the staff

Minh Vietnam
8.4
Very Good
693 reviews
  • What guests loved the most:
  • “actually everything is perfect from the time we got here until we left. staff werr great and even waited for us when we came in the wee hours of the night because of very delayed flight.”
    Mj Mj Philippines Philippines
  • “It is clean and everyone is very friendly. The air con is great and it is in a perfect location!”
    Lauren Lauren United Kingdom United Kingdom
  • “The staff was really good. Really good service and they tried everything to make me feel comfortable during my stay.”
    Agobbi Agobbi Italy Italy
  • “The location was great, right in the Old Quarter but hidden away from the noise.”
    Lisa Lisa Sweden Sweden
  • “wonderful staff and manager. Super helpful and friendly”
    Amy Amy Japan Japan
  • “Convenient location, close to amenities and sights. Friendly and helpful staff”
    Mckenzie Mckenzie Canada Canada
  • “I like that the rooms were very spacious, especially considering how tight buildings can be in Hanoi, also considering the price.”
    Roberto Roberto Peru Peru
  • “in the Heart of Hanoi’s old town .. near by the French old church!!”
    Hoai Hoai Canada Canada
  • “Location is amazing but the staff is much more amazing”
    Serter Serter Turkey Turkey
  • “- A great location to tour around, have favorite foods and many other affordable (at this time) services for travellers. - Friendly service of the staff”
    Minh Minh Vietnam Vietnam

Categories:

  • Staff9.2
  • Facilities8.1
  • Cleanliness8.4
  • Comfort8.4
  • Value for money8.5
  • Location9.2
  • Free WiFi7.8

Stay in the heart of Hanoi – Excellent location – show map

You're eligible for a Genius discount at Splendid Star Grand Hotel and Spa! To save at this property, all you have to do is sign in.

In central Hanoi near the Old Quarter, Splendid Star Grand Hotel and Spa offers modern rooms and suites with free Wi-Fi and a private bathroom. It houses a 24-hour front desk and Vietnamese restaurant.

Splendid Star Grand Hotel and Spa is a 5-minute walk from Hoan Kiem Lake. Noibai International Airport is approximately 13 miles away.

The air-conditioned rooms and suites come equipped with soundproof windows and feature a flat-screen cable TV, DVD player and minibar. A private bathroom includes a hairdryer, free toiletries and bathtub or shower. Daily fresh fruits are provided.

Airport shuttle, laundry and dry cleaning services are available at a charge. The hotel also provides its own currency exchange and tour desk. Guests can rent bicycles to explore the area.

This is our guests' favorite part of Hanoi, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Splendid Star Grand Hotel and Spa has been welcoming Booking.com guests since Mar 25, 2013

Show me more

Most popular amenities

Free WiFi
Airport shuttle
Family rooms
Spa
Non-smoking rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.2

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Vegetarian, Asian, Buffet

Saved to 5336 lists

Availability

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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

4 reasons to choose Splendid Star Grand Hotel and Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.4
Very Good · 693 reviews
Read all reviews
Categories:
  • Staff9.2
  • Facilities8.1
  • Cleanliness8.4
  • Comfort8.4
  • Value for money8.5
  • Location9.2
  • Free WiFi7.8

Select topics to read reviews:

See what guests loved the most:

  • Mj
    PhilippinesPhilippines
    “actually everything is perfect from the time we got here until we left. staff werr great and even waited for us when we came in the wee hours of the night because of very delayed flight. excellent service! way to go. adding up too that aircon is...”
  • Lauren
    United KingdomUnited Kingdom
    “It is clean and everyone is very friendly. The air con is great and it is in a perfect location!”
  • Agobbi
    ItalyItaly
    “The staff was really good. Really good service and they tried everything to make me feel comfortable during my stay.”
  • Lisa
    SwedenSweden
    “The location was great, right in the Old Quarter but hidden away from the noise. The staff was extremely helpful, especially Peter patiently helped us with our many questions, as well as booking our tour to Halong Bay. We definitely will stay there...”
  • Amy
    JapanJapan
    “wonderful staff and manager. Super helpful and friendly”
  • M
    Mckenzie
    CanadaCanada
    “Convenient location, close to amenities and sights. Friendly and helpful staff”
  • Roberto
    PeruPeru
    “I like that the rooms were very spacious, especially considering how tight buildings can be in Hanoi, also considering the price.”
  • Hoai
    CanadaCanada
    “in the Heart of Hanoi’s old town .. near by the French old church!!”
  • Serter
    TurkeyTurkey
    “Location is amazing but the staff is much more amazing”
  • Minh
    VietnamVietnam
    “- A great location to tour around, have favorite foods and many other affordable (at this time) services for travellers. - Friendly service of the staff”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Splendid Star Grand Hotel Dear Mr/Ms. Camella Grace Abog, Our hotel had a little mistake with the cancellation policy, so we had charged one night price of your booking. And we will proceed the refundable procedure for you right away. You will receive the money back soon. Sorry for any inconvenience. Thank you and best re... 6 Sept 2019 That's the response I got from you when you erroneously charged me three (3) times for a cancelled bookings I had with you hotel. It is quite deceiving because you used a different hotel name (Hanoi Dahlia Hotel - Moto Ha Noi Vn) when it appeared on my credit card statement. It's been three months now and still I haven't heard from you since then.. What now? Ronald C. Manalo (for Carmella Grace Abog)
    Dear Mr. Ronald C. Manalo, Our hotel truly sorry for that sir. Maybe there is problem with the bank, we will check again on Monday because our country Bank do not work on Weekend. Truly apologize for any inconvenience caused.
    Answered on December 14, 2019
  • Greetings, Is your hotel a "Guest Friendly" hotel?......can my girlfriend visit?
    Yes, our hotels are Guest Friendly hotel and welcome your girfriend come to our hotel.
    Answered on April 8, 2022
  • Có check in 24h k em ? Có chỗ để xe máy nữa không?
    Dạ có chị nhé.
    Answered on March 17, 2021
  • Hi, we are looking to book a room in a couple weeks and Just wanted to check would I be able to get a parcel sent so it’s at the hotel when we arrive?
    Hi , Yes, you can send a parcel to the hotel and we can help you to keep it before you arrive.
    Answered on May 6, 2022
  • Is this hotel near the nightlife bars
    Dear sir/madam , yes, it is correct. My hotel is close to nightmarket, bars and shopping centre.
    Answered on November 19, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Hanoi's lively old town attracts huge crowds to see the "Thang Long Water Puppet Theater" and explore the night market. Or find some peace and quiet around Hoan Kiem Lake, a favorite with Tai Chi fans.

What's nearby
  • St. Joseph Cathedral
    0 miles
  • National Library of Vietnam
    0.2 miles
  • Hanoi City Court
    0.2 miles
  • Hanoi Book Street
    0.2 miles
  • Hoan Kiem Lake
    0.3 miles
  • Hoa Lo Historical Prison
    0.3 miles
  • Ngoc Son Temple
    0.3 miles
  • Dong Kinh Nghia Thuc Square
    0.3 miles
  • Hanoi Post Office
    0.4 miles
  • Quan Su Pagoda
    0.4 miles
Restaurants & cafes
  • Restaurant Madam Hien
    0 miles
  • Cafe/Bar Highland
    0 miles
  • Restaurant Quan An Ngon
    0 miles
Top attractions
  • Thang Long Water Puppet Theater
    0.4 miles
  • Trang Tien Plaza
    0.4 miles
  • Ha Noi Train Station
    0.6 miles
  • Hanoi Old City Gate
    0.6 miles
  • Dong Xuan Market
    0.6 miles
  • Hanoi Opera House
    0.7 miles
  • Vietnam Fine Arts Museum
    0.7 miles
  • Hanoi Temple of Literature
    0.8 miles
  • Quan Thanh Temple
    1.3 miles
  • West Lake
    1.7 miles
Natural Beauty
  • Lake Hoan Kiem
    0 miles
  • River Red River
    0 miles
Closest Airports
  • Noi Bai International Airport
    13.2 miles
  • Cat Bi International Airport
    58.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    SPLENDID RESTAURANT

    Food: American, Asian

    Open for: Breakfast, Lunch, Dinner, Cocktail hour

    Menu: À la carte

Amenities of Splendid Star Grand Hotel and Spa

Most popular amenities

Free WiFi
Airport shuttle
Family rooms
Spa
Non-smoking rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • BBQ facilities Additional charge
Activities
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Stand-up comedy Additional charge
  • Cycling Off-site
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
No parking available.
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
  • Public transit tickets Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Locker rooms
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Public Bath Additional charge
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
  • French
  • Vietnamese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Splendid Star Grand Hotel and Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
6+ years
Extra bed by request
VND 260,000 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Splendid Star Grand Hotel and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Splendid Star Grand Hotel and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about Splendid Star Grand Hotel and Spa

  • From the nearest airport, you can get to Splendid Star Grand Hotel and Spa by:

    • Car 40min

  • Guests staying at Splendid Star Grand Hotel and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • Buffet
    • À la carte

  • Check-in at Splendid Star Grand Hotel and Spa is from 2:00 PM, and check-out is until 12:00 PM.

  • Splendid Star Grand Hotel and Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Cycling
    • Body wrap
    • Locker rooms
    • Foot massage
    • Walking tours
    • Back massage
    • Body treatments
    • Full-body massage
    • Tour or class about local culture
    • Spa lounge/Relaxation area
    • Beauty services
    • Head massage
    • Stand-up comedy
    • Neck massage
    • Body scrub
    • Couples' massage
    • Cooking class
    • Spa facilities
    • Facial treatments
    • Hand massage
    • Bike tours
    • Spa/Wellness packages
    • Public Bath

  • The prices at Splendid Star Grand Hotel and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Splendid Star Grand Hotel and Spa is popular with guests booking family stays.

  • Splendid Star Grand Hotel and Spa is 1,500 feet from the center of Hanoi.

  • Splendid Star Grand Hotel and Spa has 1 restaurant:

    • SPLENDID RESTAURANT

  • Room options at Splendid Star Grand Hotel and Spa include:

    • Family
    • Suite
    • Double
    • Twin