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In central Hanoi near the Old Quarter, Splendid Star Grand Hotel and Spa offers modern rooms and suites with free Wi-Fi and a private bathroom. It houses a 24-hour front desk and Vietnamese restaurant. Splendid Star Grand Hotel and Spa is a 5-minute walk from Hoan Kiem Lake. Noibai International Airport is approximately 13 miles away. The air-conditioned rooms and suites come equipped with soundproof windows and feature a flat-screen cable TV, DVD player and minibar. A private bathroom includes a hairdryer, free toiletries and bathtub or shower. Daily fresh fruits are provided. Airport shuttle, laundry and dry cleaning services are available at a charge. The hotel also provides its own currency exchange and tour desk. Guests can rent bicycles to explore the area.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended!

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
1 twin bed
and
1 queen bed
1 queen bed
1 full bed
and
1 queen bed
and
1 futon bed
1 king bed
2 twin beds
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.9
Cleanliness
9.0
Comfort
9.1
Value for money
9.2
Location
9.6
Free WiFi
8.6
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Chana
    Canada Canada
    Very friendly and helpful staff, we stayed here 3 times going back and forth through the city for different tours. The included breakfast was good, they upgraded us to. Better room for free and the first time we stayed we weren’t leaving the city...
  • Rebecca
    United Kingdom United Kingdom
    Everything The staff were so helpful , there was nothing these lovely people can't help you with , trips ,moped,money exchange, translating prescriptions for us, incredibly happy and helpful. Breakfast is hot and fresh and plentiful. The rooms...
  • Snoeijs
    Belgium Belgium
    Location is great. Very friendly staff Dong & Rose helped us book the night train to sapa and took care of the taxi.

Hotel area info

Restaurants
1 Restaurant On Site

  • SPLENDID RESTAURANT
    • Cuisine
      American • Asian
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegan • Gluten-free

Amenities of Splendid Star Grand Hotel and Spa
Great facilities! Review score, 8.9

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • BBQ facilities
    Additional charge
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Stand-up comedy
    Additional charge
  • Cycling
    Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Public Bath
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • French
  • Vietnamese

House rules

Splendid Star Grand Hotel and Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
VND 260,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Cash Splendid Star Grand Hotel and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Splendid Star Grand Hotel and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about Splendid Star Grand Hotel and Spa

  • Room options at Splendid Star Grand Hotel and Spa include:

    • Family
    • Suite
    • Double
    • Twin

  • Check-in at Splendid Star Grand Hotel and Spa is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Splendid Star Grand Hotel and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet

  • Splendid Star Grand Hotel and Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Cycling
    • Locker rooms
    • Tour or class about local culture
    • Public Bath
    • Walking tours
    • Beauty services
    • Cooking class
    • Bicycle rental
    • Stand-up comedy
    • Facial treatments
    • Bike tours
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage

  • Splendid Star Grand Hotel and Spa is 1,500 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Splendid Star Grand Hotel and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Splendid Star Grand Hotel and Spa is popular with guests booking family stays.

  • Splendid Star Grand Hotel and Spa has 1 restaurant:

    • SPLENDID RESTAURANT