Experience world-class service at The Shells Resort & Spa Phu Quoc

Situated along the shores of Duong Dong, The Shells Resort & Spa Phu Quoc features an outdoor pool, fitness centre and a private beach area. Operating a 24-hour front desk, it provides free parking and offers complimentary WiFi access in the entire property. Duong Dong Market is within 4 km away. Featuring a private balcony, air-conditioned rooms come with tiled flooring, a wardrobe, seating area, a safe and a flat-screen TV with cable channels. Electric kettle and minibar are also included. All rooms enjoy sea views and feature an en suite bathroom with bathtub, shower facility and free toiletries. At The Shells Resort & Spa Phu Quoc, guests may utilise the sauna facility or indulge in a pampering massage at the spa. Laundry service and tour arrangements can be provided upon request. Meeting and function facilities are also available. Housing a restaurant, guests will be served with a delectable spread of Vietnamese cuisine. Meals can also be offered in the privacy of guests’ rooms.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available on-site

Activities:

Spa and wellness centre

Private beach area

Beachfront


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
or
2 single beds
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.0
Cleanliness
8.5
Comfort
8.4
Value for money
8.0
Location
7.7
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Helen
    Switzerland Switzerland
    Loved the villa we stayed in, it was very spacious and had a nice layout! The beds were comfortable and the pool was amazing! Special shoutout to Tran Thanh Dien who was super kind and professional and who gave his best to make our stay as much...
  • Anh
    Vietnam Vietnam
    Room design and sea/pool view from bed. Great service from staff. Peaceful atmosphere.
  • Varli
    Sweden Sweden
    The luxury villas was great and the breakfast was excellent!

Property surroundings

Restaurants
1 restaurant on site

  • Flow Restaurant
    • Cuisine
      Pizza • Seafood • Vietnamese • Local • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Resort facilities of The Shells Resort & Spa Phu Quoc
Great facilities! Review score, 8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Restaurant
  • Non-smoking rooms
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Activities
  • Beach
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Minibar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Services
    • Shuttle service
    • Shared lounge/TV area
    • Concierge service
    • Tour desk
    • Laundry
      Additional charge
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    • Room service
    Safety & security
    • CCTV in common areas
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Family rooms
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Pool with view
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • English
    • Vietnamese

    House rules

    The Shells Resort & Spa Phu Quoc takes special requests - add in the next step!

    Check-in

    From 14:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Cot upon request
    Free
    2 - 11 years
    Extra bed upon request
    VND 600,000 per child, per night
    12+ years
    Extra bed upon request
    VND 850,000 per person, per night

    Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash The Shells Resort & Spa Phu Quoc accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note that the original credit card used to confirm your booking is required upon arrival. Guests may be requested for a new credit card to be presented, should they not have the original credit card used.

    The resort reserves the right to change the surcharge rates with advance notice.

    The property offers free two-way airport shuttle service as per hotel's timetable, maximum 11 guests. Please contact the property to check the availability and make the reservation at least 3 days prior to arrival. Please note the hotel is not responsible for any request later than 72 hours.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform The Shells Resort & Spa Phu Quoc in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about The Shells Resort & Spa Phu Quoc

    • The prices at The Shells Resort & Spa Phu Quoc may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, The Shells Resort & Spa Phu Quoc is popular with guests booking family stays.

    • Room options at The Shells Resort & Spa Phu Quoc include:

      • Double
      • Villa
      • Twin/Double

    • The Shells Resort & Spa Phu Quoc is 2.1 miles from the centre of Phu Quoc. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at The Shells Resort & Spa Phu Quoc can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Buffet

    • Check-in at The Shells Resort & Spa Phu Quoc is from 14:00, and check-out is until 12:00.

    • The nearest beach is just 100 yards from The Shells Resort & Spa Phu Quoc. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The Shells Resort & Spa Phu Quoc offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Massage
      • Beachfront
      • Beauty Services
      • Beach
      • Facial treatments
      • Swimming Pool
      • Manicure
      • Pedicure
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Private beach area
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage

    • The Shells Resort & Spa Phu Quoc has 1 restaurant:

      • Flow Restaurant