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About this property
Comfortable Accommodations: The West Hotel & Spa in Hanoi offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy spa facilities, a terrace, and a restaurant. The hotel provides a 24-hour front desk, concierge service, and a tour desk, catering to all needs. Dining Experience: The family-friendly restaurant offers American, buffet, vegetarian, vegan, and Asian breakfasts. Dining options include local specialties, warm dishes, juice, pancakes, cheese, and fruits. Prime Location: Located 15 mi from Noi Bai International Airport, the hotel is near attractions such as Thang Long Water Puppet Theater (4-minute walk), Hanoi Old City Gate (1969 feet), and Hoan Kiem Lake (6-minute walk). Highly rated for its staff and central location.
Couples in particular like the location – they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Airport shuttle
- Family rooms
- Spa
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
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Guest reviews
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Guests who stayed here loved
- Rose
United States“The location was excellent, right in the center of old town! The staff were also quite friendly!” - Sarah
Australia“Great location easy walk around town , room comfortable and clean . The staff were very friendly and helpful , they even made us some sandwiches to take away for breakfast thank you 😊” - Conan United States“Location, room, and especially the staff. Specifically, Leo at the front desk went above and beyond for us...even when my wife became ill. Thank you, Leo and all staff for a wonderful stay.”
- Cheryl
Philippines“Everything you need and dine are located by walking distance!” - Brenda United States“Comfortable rooms, great breakfast, helpful staff, great location”
- Ashvin
Mauritius“The West Hotel & Spa is a fantastic choice for travelers looking for a comfortable and welcoming stay in Hanoi. The rooms are clean, offering a peaceful retreat after a day of exploring the bustling city. What truly sets The West Hotel & Spa...” - Maree Australia“The staff at the hotel went out of their way to make us welcome. The room was clean and had everything we needed, including a balcony overlooking the street at the front. The double-glazed windows ensured our room was extremely quiet. The bed was...”
- Patty
France“The hotel is in a perfect location. The staffs are all very nice, warm and helpful. Leo paid extra effort to help for resolving an issue we had with the hotel dry cleaning service. Very patient, calm, and considerate. He also rode his scooter to...” 
Kathleen United States“Great breakfast and caring staff! Loved our stay here.”- Renato Philippines“The location is excellent and the staff were all friendly and helpful.”
Hotel area info
Restaurants
- Restaurant #1
- Open forBreakfast
- AmbienceFamily-friendly • Traditional • Modern • Romantic
House rules
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The West Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
