great value for money, SPA, restaurant, comfy rooms

Ivan Vietnam

The staff was very accommodating. We wanted to leave early in the morning for a trip to Bac Ha but were going to miss breakfast. Without us even asking, the staff offered to make us to-go bags. It was a nice touch.

Louis Canada

peaceful, quiet location away from the city center

Tricia Singapore

Excellent stay for 3 nights. Staff is friendly and welcoming, even though they had limited staff the service was great. Vegetarian food at the restaurant was excellent & so were the desserts (apple tart, Choco lava cake or something like that). Rooms are cute and we had the garden view on one side, lake & mountain view right outside our door. Location is fantastic, very close to the lake and the town centre. The resort is on a small hill but they do offer free buggy service to and fro from the main street. We used the spa service (head massage, foot massage, herbal bath) multiple times and that was so relaxing. They have a cute cafe outside the spa and a great outdoor seating area to enjoy your coffee. Nothing to complain about with this place, they accommodated a late checkout too. The resort is now called BB resort & spa (dont confuse with BB hotel which is a different property) but they haven't rebranded in most places yet. Taxis and locals know it as Victoria.

Shreyans Singapore

The breakfast was a very nice set. The scenery is excellent with a view of the mountains.

Martin Sweden

I was sick and needed a nice calm place to rest and recover. Everything was super easy and it was clean and the staff were very kind and helpful

Rosie United Kingdom

Really nice layout of rooms around the garden. the room I had was great, nice sized bathroom the bathtub has actual sparkles in it, EPIC bed (I slept in till 12 by mistake it was so good!) and a nice balcony. The dinner was great as well, big open fireplace. Sapa meets Swizz hunting lodge. They let me use the spa for the whole day after I checked out before I left Sapa

Donna United Kingdom

The beautiful staff members, always so friendly and helpful. The environment of the resort is just amazing, very peaceful and relaxing, a little oasis, lots of comfortable and quiet places to sit & relax. The pool and Spa area was also terrific.

Christine Australia

Good to enjoy the sauna while the weather was a bit less (drizzling). Good service taking us back and forth to the spa. Very friendly and helpful staff. Location to the main street was very convenient using the shortcut via the stairs.

Rik Netherlands

Breakfast was great. Location was excellent. Room was big, clean, and comfortable.

David Australia