Reviewed: June 22, 2023
Bernard
United KingdomVery overpriced and unwelcoming
Stayed in April 2023
Reviewed: May 22, 2023
Sami
Saudi ArabiaThe location of the hotel is excellent, the service is great, the furniture is beautiful, as well as the hospitality of the staff and their reception was nice
Stayed in April 2023
Reviewed: April 29, 2023
Abdalla
United States of Americaroom size
luxury and location
Stayed in March 2023
Reviewed: April 24, 2023
Ceyda
Turkeyfirst day air conditioner didnt work we need to change our room
good location
Stayed in January 2023
Reviewed: April 16, 2023
Andrea
United Kingdomtoo old fashion and no proper/inviting lounge/bar. no tea/coffee facilities in the room and water charged.
the staff. extremely polite and helpful
Stayed in March 2023
Reviewed: April 13, 2023
Brian
United States of AmericaNo air condition in the room.
very close to Champs Elysees.
Stayed in April 2023
Reviewed: April 11, 2023
Renato
CroatiaWe didn't have the room that we saw in the photos (205). Instead of a sofa, we had one small armchair. Some of the electricity plugs didn't work including the TV.
Hotel Balzac is the near the center and main street. The staff is friendly and willing to help. The whole surrounding is nice.
Stayed in April 2023
Reviewed: April 11, 2023
Dany
KuwaitFor such an expensive price you expect at least some services like water in the room and a coffee machine
The location
Stayed in April 2023
Reviewed: April 11, 2023
Ghada
Lebanonnothing
great location and stuff
Stayed in March 2023
Reviewed: April 4, 2023
Kayla
Canadathe wifi hardly ever worked! fix this problem and the stay would be perfect
location was great!
Stayed in April 2023
Reviewed: April 3, 2023
David
IrelandSo close to everything
Stayed in February 2023
Reviewed: March 31, 2023
Robertha
Norwaythe hotel needs a bit of a refurbishing. I understand this is on the agenda. Looking forward to see the new hotel.
I liked the staff, the location, the breakfast. I would have loved to be received in a lobby that had delicate perfume in the air. There was a bit of smell from the street, like from the piping system. I liked the natural flowers arrangements in the lobby.
Stayed in March 2023
Reviewed: March 21, 2023
Nicola
United KingdomThe room was unbearably hot as the buildings heating would not go out of heating/winter mode, we had to keep the windows wide open constantly and it was still felt like we were in the Mediterranean in summer. For a high Star hotel we were disappointed to not have complimentary tea and coffee in the room. I was confused to be confronted with a €50 deposit per night for the minibar. I imagine this was written somewhere in my booking but I was not aware of it at the time For the price, the room was quite small. I was hoping for something more like in the photos, the name of the room "superior" felt a bit misleading
The decor was pretty, but I was really hoping for a more beautiful French bed
Stayed in March 2023
Reviewed: March 13, 2023
Lianna
Armeniathey might give us an upgrade, rooms had many problems, bathroom door handle was broken , but they said that hotel will be closed and renovated soon, I hope so, because it is not 5 star hotel as it claimed now , everything is too old
breakfast was good, location was perfect, one of concierge was very very helpful.
Stayed in March 2023
Reviewed: March 9, 2023
Asma
AustraliaThere was a security deposit on the mini bar that was never mentioned during booking where we paid at check in, which was also taxed (city tax) for every night we stayed although we never used anything from the mini bar and city tax was already charged against the main booking fees. The aircon in the room was very weak and the room felt like it had no air. Breakfast options are not the best. Pillows are either rock hard or very flat.
The location. Concierge staff are friendly. The hotel looks classic and nice.
Stayed in March 2023