• Reviewed: June 22, 2023

    Bernard

    United Kingdom
    7.0
    “Great location but no atmosphere”
    • Leisure trip
    • Family with young children
    • Stayed 5 nights

    Very overpriced and unwelcoming

    Stayed in April 2023

  • Reviewed: May 22, 2023

    Sami

    Saudi Arabia
    1 helpful vote
    10
    “The location of the hotel is excellent, the service is great, the furniture is beautiful, as well as”
    • Leisure trip
    • Couple
    • Stayed 3 nights

    The location of the hotel is excellent, the service is great, the furniture is beautiful, as well as the hospitality of the staff and their reception was nice

    Stayed in April 2023

  • Reviewed: April 29, 2023

    Abdalla

    United States of America
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    room size

    luxury and location

    Stayed in March 2023

  • Reviewed: April 24, 2023

    Ceyda

    Turkey
    1 helpful vote
    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    first day air conditioner didnt work we need to change our room

    good location

    Stayed in January 2023

  • Reviewed: April 16, 2023

    Andrea

    United Kingdom
    1 helpful vote
    7.0
    “a big hurrah for the staff but this is not a 5stars hotel !”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    too old fashion and no proper/inviting lounge/bar. no tea/coffee facilities in the room and water charged.

    the staff. extremely polite and helpful

    Stayed in March 2023

  • Reviewed: April 13, 2023

    Brian

    United States of America
    1 helpful vote
    10
    “great”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    No air condition in the room.

    very close to Champs Elysees.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    Renato

    Croatia
    5 helpful votes
    6.0
    “Nice city break”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn't have the room that we saw in the photos (205). Instead of a sofa, we had one small armchair. Some of the electricity plugs didn't work including the TV.

    Hotel Balzac is the near the center and main street. The staff is friendly and willing to help. The whole surrounding is nice.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    Dany

    Kuwait
    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    For such an expensive price you expect at least some services like water in the room and a coffee machine

    The location

    Stayed in April 2023

  • Reviewed: April 11, 2023

    Ghada

    Lebanon
    9.0
    “It’s my favorite hotel since 15 years”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    great location and stuff

    Stayed in March 2023

  • Reviewed: April 4, 2023

    Kayla

    Canada
    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    the wifi hardly ever worked! fix this problem and the stay would be perfect

    location was great!

    Stayed in April 2023

  • Reviewed: April 3, 2023

    David

    Ireland
    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Stayed 6 nights
    • Submitted from a mobile device

    So close to everything

    Stayed in February 2023

  • Reviewed: March 31, 2023

    Robertha

    Norway
    1 helpful vote
    9.0
    “great stay”
    • Business trip
    • Group
    • Stayed 3 nights

    the hotel needs a bit of a refurbishing. I understand this is on the agenda. Looking forward to see the new hotel.

    I liked the staff, the location, the breakfast. I would have loved to be received in a lobby that had delicate perfume in the air. There was a bit of smell from the street, like from the piping system. I liked the natural flowers arrangements in the lobby.

    Stayed in March 2023

  • Reviewed: March 21, 2023

    Nicola

    United Kingdom
    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was unbearably hot as the buildings heating would not go out of heating/winter mode, we had to keep the windows wide open constantly and it was still felt like we were in the Mediterranean in summer. For a high Star hotel we were disappointed to not have complimentary tea and coffee in the room. I was confused to be confronted with a €50 deposit per night for the minibar. I imagine this was written somewhere in my booking but I was not aware of it at the time For the price, the room was quite small. I was hoping for something more like in the photos, the name of the room "superior" felt a bit misleading

    The decor was pretty, but I was really hoping for a more beautiful French bed

    Stayed in March 2023

  • Reviewed: March 13, 2023

    Lianna

    Armenia
    8.0
    “nice, but not enough”
    • Leisure trip
    • Couple
    • Stayed 4 nights

    they might give us an upgrade, rooms had many problems, bathroom door handle was broken , but they said that hotel will be closed and renovated soon, I hope so, because it is not 5 star hotel as it claimed now , everything is too old

    breakfast was good, location was perfect, one of concierge was very very helpful.

    Stayed in March 2023

  • Reviewed: March 9, 2023

    Asma

    Australia
    4.0
    “Won’t visit again.”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a security deposit on the mini bar that was never mentioned during booking where we paid at check in, which was also taxed (city tax) for every night we stayed although we never used anything from the mini bar and city tax was already charged against the main booking fees. The aircon in the room was very weak and the room felt like it had no air. Breakfast options are not the best. Pillows are either rock hard or very flat.

    The location. Concierge staff are friendly. The hotel looks classic and nice.

    Stayed in March 2023