Reviewed: August 10, 2023
Joy
AustraliaDid not want to venture far for our evening meal as it was showery. could not find much selection for eating places in easy walking distance. Found a fish and chip shop close by but it was pretty ordinary!
Great location for our purposes. We were just passing through Edinburgh this time. Within easy walking distance from the Bus Station which we came into. Then, right next to the tram line for our trip to the airport. very handy. Our room was good - comfy bed and modern bathroom. Breakfast was adequate.
Stayed in July 2023
Reviewed: August 10, 2023
Rob
United KingdomCar park only 7 spaces and £20 extra ,double bed was 2 singles together and uneven
Staff helpful location
Stayed in August 2023
Reviewed: August 9, 2023
Michael
United KingdomCharging a guest £20 to park their car for the night when paying £350 for a room was disgusting. Room was not £350 a night standard. Basic and clearly taking advantage of the fact the location and festival were on. Breakfast was good however don't advertise square sausage in Scotland if you don't serve it. Staff were dull and landing 40/50 people checking in at once made it extremely difficult to move around the hotel at one point. I certainly felt like I was ripped off by the accommodation.
Location was great.
Stayed in August 2023
Reviewed: August 8, 2023
Niall
United KingdomWas a given a room that was the directly next to and the same height as the car park, very noisy from around 6am onwards - not what i expected for the money paid. Breakfast was adequate, limited choice of options and i found mold on one of the apples i had selected - this was on the first breakfast, avoided it on the second
Location is very close to the Centre and the train station, very walkable to the main attractions . Lots of local amenities in the immediate vicinity without it seeming to busy
Stayed in August 2023
Reviewed: August 7, 2023
Giulia
ItalyThe room was a bit small for 3 people
Location, staff, breakfast
Stayed in July 2023
Reviewed: August 6, 2023
Jacqueline
United KingdomNothing !
Staff, customer service was excellent.
Stayed in August 2023
Reviewed: August 6, 2023
Barbara
United KingdomVery central, friendly staff, good breakfast
Stayed in August 2023
Reviewed: August 6, 2023
Maureen
GermanyPerhaps a little more variety for breakfast?
Breakfast room could have been bigger but we were well- informed about busy times. Room was so peaceful and comfortable.
Stayed in August 2023
Reviewed: August 4, 2023
Janette
United KingdomHappy with all aspects of booking and services.
Location to amenities/sights.
Stayed in July 2023
Reviewed: August 3, 2023
Jon-paul
United KingdomHa ha ha come on there wasn't any thing we could fault about this hotel
The bed's were out of this world my daughter said, staff friendly and helpful. The breakfast was varied in options and plenty of it, very happy with the cleanliness 10 out of 10
Stayed in August 2023
Reviewed: August 3, 2023
Donna
United States of AmericaHello....it's on a hill! it was a lot of fun bringing our luggage from the car up the hill to the hotel. Oh and did I mention that it was raining!!!
Breakfast was wonderful. We had dinner there one night and it was equally good! The staff were so accomodating. We really felt right at home. And there was plenty of shopping all around!
Stayed in July 2023
Reviewed: July 29, 2023
Kelsey
United States of AmericaI sent a message letting them know I’d be arriving at 11pm and when I got there no one was a the front desk and I couldn’t enter the lobby without a key. I ended up waiting 15 mins in the little foyer outside the hotel while pressing the intercom button waiting for someone to let me in.
Stayed in July 2023
Reviewed: July 27, 2023
Robert
United KingdomVery little choice for breakfast. The 'hot' items were always sausage, bacon, baked beans & scrambled egg (nothing else!) The steps into the hotel were a problem for a lot of people of my age (80). When leaving the hotel I had to ask a staff member to carry my case down the steps, which he did (credit to him). The hotel seems to have been converted from a smart-looking tenement block some time ago - but there was rust round the shower fittings.
Location was right opposite a tram stop. Receptionist who booked me in was very friendly & helpful. Room was on the ground floor and was large and comfortable.
Stayed in July 2023
Reviewed: July 27, 2023
Srushti
IndiaTowels of the room were not changes after the room service and the used ones were just pciked up from floor and hung
Stayed in July 2023
Reviewed: July 27, 2023
Edna
IsraelFrom the street there are steps to the hotel, not easy with suitcases. We got a room on the 4th floor and from there 7 steps up to half a floor, again not easy or comfortable with suitcases or after a long day. The bed was quite small and not comfortable at all. Breakfast ok for Europeans, no vegetables or cheese.
Good location. Opposite to hotel is a tram station to Edinburgh airport.
Stayed in July 2023