• Reviewed: August 6, 2023

    Brigitte

    British Virgin Islands
    3.0
    Poor
    • Leisure trip
    • Couple
    • Stayed 4 nights
    • Submitted from a mobile device

    No elevator, no easy access from the car to the hotel, the bed was small, and the mattress was very bumpy and uncomfortable, and there was no phone in the room. Overall, Edinburgh was great, but we would not stay at this hotel again.

    The staff were excellent and very friendly. The location was great, and it was easy to walk to everything. We especially enjoyed the Triple Tri Cafe just outside of the hotel for breakfast. The owner runs the cafe, and she is very friendly.

    Stayed in August 2023

  • Reviewed: July 28, 2023

    Sabrina

    United Kingdom
    8.0
    “A great stay”
    • Leisure trip
    • Couple
    • Stayed 3 nights

    The lift was loud and slow.

    Location is great, close to bus & tram stops. Reception staff very helpful when asking questions. Bar stays open late, or you can take beers up to your room. Lots of mirrors in the room.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    Phil

    United States of America
    1 helpful vote
    7.0
    “A good spot for a brief stay in Edinburgh.”
    • Leisure trip
    • Couple
    • Stayed 3 nights

    Our room, 207, was very small and tight. From a review of the floor plan it appeared to be the smallest room on the floor. Navigation around the room and bath required careful planning and orchestration. The room faced the street upon which trams run. The trams run all night and they are noisy. The ear plugs provided in the room helped silence the noise and allowed for solid sleep.

    The staff was very friendly and helpful. Breakfast buffet was good and cooked to order hot breakfast items were very good. Service was prompt. Common rooms, lobby, lounge, bar were well appointed and comfortable. The hotel is located within walking distance of the train station (Waverly) and many attractions.

    Stayed in June 2023

  • Reviewed: July 24, 2023

    Erwin

    Austria
    4 helpful votes
    9.0
    “Would book it again”
    • Business trip
    • Solo traveler
    • Stayed 1 night

    Well prices seem to be high in Edinburgh, but besides that, the stay was very comfortable

    Perfectly situated, less than 1 min walking distance from the Tram station, 10 to 15 minutes walk from the Old Town. Uncomplicated und friendly staff, very good breakfast, all in all I would select this hotel again.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    Hassan

    United Arab Emirates
    2 helpful votes
    5.0
    Fair
    • Leisure trip
    • Couple
    • Stayed 5 nights
    • Submitted from a mobile device

    The room was very small , almost in basement with no any view in the windows feel like in the jail and I have to carry my bags upstairs and downstairs without help plus there is no way for car to pickup and drop the passenger also requested a money for reason I broke the policy of smoking in the room without make sure of the problem is used that things outside the hotel facilities and then I kept it in my room so they think I used that charcoal for smoke , I and my partner not smoking persons.

    The reception stuff and breakfast stuff were very polite and friendly.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    Amanda

    United Kingdom
    1 helpful vote
    10
    “Two night stay with friends”
    • Leisure trip
    • Group
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Fabulous staff. Great location. Great room. What’s not to like.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    Caroline

    United Kingdom
    9.0
    “Excellent stay would recomend”
    • Leisure trip
    • Couple
    • Stayed 2 nights

    It was a bit difficult to find your room and way back to reception as there so many different turns and stairways

    Room was comfortable and quite .breakfast was excellent.location was good for all amenities.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    Donna

    New Zealand
    9.0
    “Loved the Office Staff Help & breakfasts Fab for Coeliac guests.😀”
    • Leisure trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower demist didn’t work but rest of room was superb!

    Really central to Waverley Railway station & new Shopping centre

    Stayed in July 2023

  • Reviewed: July 19, 2023

    Eveline

    Netherlands
    1 helpful vote
    3.0
    “Bad sleep”
    • Leisure trip
    • Couple
    • Stayed 4 nights
    • Submitted from a mobile device

    Very small room, hardly place to put your suitcase or walk around. Very very noisy at night, constant blasting of airco’s that were situated next to our window. Bed is small, mattress bends so that you constantly roll against each other.

    Location is good

    Stayed in July 2023

  • Reviewed: July 18, 2023

    Peter

    United Kingdom
    7.0
    “Overall hotel was a good place to stay”
    • Leisure trip
    • Couple
    • Stayed 4 nights

    Breakfast menu was good but didn’t particularly reflect in the food. Dining room needed a refurb. Didn’t use the bar as it was dingy and didn’t have a window.

    The executive class bedroom was good, spacious and pleasant overlooking the road but not noisy apart from when the tram passed by. Staff were friendly and helpful. Good sized bathroom and great shower.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    Israel

    Israel
    3 helpful votes
    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was small

    The staff was helpfull, the location is central, room nicely decorated

    Stayed in July 2023

  • Reviewed: July 10, 2023

    Michael

    Israel
    9.0
    Wonderful
    • Leisure trip
    • Group
    • Stayed 1 night
    • Submitted from a mobile device

    Central location, very comfortable

    Stayed in May 2023

  • Reviewed: July 8, 2023

    Ann

    United Kingdom
    1 helpful vote
    8.0
    “Overall the hotel was very good and we would be happy to stay tge”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was on the ground floor at the back and was very dark. If we hadn't come up on the sleeper train and had no sleep I would definitely have asked to be moved. The bathroom door had glass panels which meant the bedroom was flooded with light when you used it in the middle of the night. In the Indigo in Cardiff there is a smallighf under the sink sufficient for nightime trips!

    The staff and the location of the hotel were excellent. The breakfast was good although the breakfast room wasn't always adequate for the number of guests

    Stayed in June 2023

  • Reviewed: July 5, 2023

    Jacob

    United States of America
    1 helpful vote
    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were very friendly and helpful. The breakfast was nice and it is in a walkable location.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    Ken

    Canada
    8.0
    “Will stay here again.”
    • Leisure trip
    • Couple
    • Stayed 4 nights

    Room was very small.

    When we went on a day tour, hotel provided to pack breakfast for us. It was a surprise and we appreciate the offer.

    Stayed in May 2023