• Reviewed: July 20, 2023

    Siu

    Hong Kong
    10
    “Excellent”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    The gym room could be more spacious

    The design of everything is simple but chic. I like the team everybody is exceptionally professional and nice. The view is spectacular. The breakfast is superb. We all look forward to coming back on 23rd July.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    Ann-margret

    France
    5.0
    “ok. Too big and impersonal for me.”
    • Leisure trip
    • Solo traveler
    • Stayed 2 nights

    The room service menu was terrible. I ordered a Yaki Soba with egg and it tasted dry, no soy, no chopstix, I had to call twice to follow up. The mini bar felt cheap and unhealthy - pringles and wine,

    The staff were lovely, gym was good, views are stunning.

    Stayed in July 2023

  • Reviewed: June 19, 2023

    Patricia

    Portugal
    13 helpful votes
    10
    “Excellent hotel, rooms are spacious, clean and big. Very modern and excellent views!”
    • Leisure trip
    • Couple
    • Stayed 1 night

    Excellent hotel, beautiful design, rooms are spacious, clean and very big with a lot of amenities and modern decor.

    Stayed in June 2023

  • Reviewed: May 29, 2023

    Frederic

    Japan
    1 helpful vote
    9.0
    “Safe luxury choice for Osaka”
    • Leisure trip
    • Couple
    • Stayed 1 night

    Lobby is 40th and the room at lower levels, so you need to take one elevator to the lobby then to the room, it is the only point I don't like.

    Great premises, good staff, nice restaurants inside and the pool is very nice. Everything is clean and at the level of what you would expect for a luxury hotel

    Stayed in May 2023

  • Reviewed: May 29, 2023

    Jordan

    Australia
    1 helpful vote
    10
    “Outstanding from start to finish.”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights

    Buffet lunch was a bit pricey, but good.

    Outstanding from start to finish. Beautifully appointed rooms with some of the best views in Osaka, friendly staff and an incredible location.

    Stayed in May 2023

  • Reviewed: May 18, 2023

    Anonymous

    Australia
    10
    “very memorable”
    • Leisure trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    the housekeeping are forgetful about the amenities . also, we requested balloons for our sons birthday and the decoration is not all out for the fee

    very strategic location . not too busy and not too touristy. staffs are really accomodating

    Stayed in April 2023

  • Reviewed: May 16, 2023

    Jerome-max

    United States of America
    10
    “A must stay for couples. Beautiful view of Osaka, room is spacious and super clean. you have your own bath tub and coffe”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing view and excellent service.

    Stayed in May 2023

  • Reviewed: April 22, 2023

    Petros

    Greece
    8 helpful votes
    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    No don'ts

    Everything... A superb hotel

    Stayed in April 2023

  • Reviewed: April 21, 2023

    Francisco

    Mexico
    10
    “100% recomendable”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    everything

    Stayed in April 2023

  • Reviewed: April 21, 2023

    Andreea

    Romania
    11 helpful votes
    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    the bar was closing at 10:00 pm, no place to stay for a late tea or drink

    the hotel is very nice and the view is great

    Stayed in April 2023

  • Reviewed: April 20, 2023

    Mai

    Australia
    5 helpful votes
    10
    “the local action and ambience was spot on and more than expected we would come again. for sure”
    • Leisure trip
    • Travelers with friends
    • Stayed 2 nights
    • Submitted from a mobile device

    just wish we could have filter coffee or bags and English breakfast tea WITH MILK IN THE FRIDGE also don’t like to see the girls dealing with picking up suitcases. it’s wrong men are better suited to this job … seems to be happening in a lot of hotels it’s just not good

    just a very welcoming hotel and staff

    Stayed in April 2023

  • Reviewed: April 5, 2023

    Mirko

    Costa Rica
    2 helpful votes
    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel itself is extraordinary, from the location to the restaurants, it's hard to go wrong with a Conrad, always amazing service and hospitality

    Stayed in March 2023

  • Reviewed: March 31, 2023

    Henry

    Singapore
    2 helpful votes
    9.0
    “Could have been been very enjoyable had the elderly staff been more welcoming. That being my first encounter upon arrivi”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    executive lounge opening hours has to be extended to serve guests. An elderly gentleman (staff) at concierge was surly and unhelpful when i deposited luggage upon arrival from the airport for check in at 3 and asked to use the washroom. He was reluctant to let the me use the washroom on the 40th floor even though there was a room reservation for the me to check in at 1500h. He directed me around the block and told me there was one at the subway station. Sarah at reception was the only cheerful welcoming and helpful staff and should be commended. Dinner at Kura was memorable.

    view

    Stayed in March 2023

  • Reviewed: March 30, 2023

    Ingrid

    Cyprus
    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Very nice satisfying breakfast. Roosm we’re very spacious and sleek. Staff was extremely helpful. Facilities were top notch.

    Stayed in March 2023

  • Reviewed: March 26, 2023

    Simon

    United Kingdom
    6 helpful votes
    8.0
    “Great hotel, but possibly not quite worth the money.”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    A little disappointed the room wasn’t ready at check-in, especially as we had plans shortly after we were due to check in. Also I’d say a tad too expensive despite the great rooms and views.

    View from the lobby/bar and hotel room was incredible. Room was a good size and bathroom was excellent. Also used the pool in the morning which was good and a nice size.

    Stayed in March 2023