• Reviewed: August 14, 2023

    Mohammed

    United Arab Emirates
    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning , sofa wasn’t that clean , noise , room wasn’t that sound proof .

    Location and trains station

    Stayed in August 2023

  • Reviewed: August 12, 2023

    Setio

    Thailand
    1 helpful vote
    8.0
    “House keeping improvement indeed needed!”
    • Leisure trip
    • Solo traveler
    • Stayed 2 nights
    • Submitted from a mobile device

    House keeping is at the low level of cleaning, the bed was not made properly. The room is also not being clean properly.

    Superb location. Staff is very good, the hotel gave discount coupon for the restaurant in the property, which is great. Very good breakfast!

    Stayed in August 2023

  • Reviewed: August 11, 2023

    Debrauwere

    Belgium
    9.0
    “Very nice stay. We would definitely book this hotel again when visiting Kyoto.”
    • Leisure trip
    • Family with young children
    • Stayed 4 nights

    The 'relaxing' music in the lounge.

    Since we were traveling using the metro and Shinkansen, the perfect location in Kyoto. Tasteful and calming interior, spacious and super clean rooms, extensive and delicious breakfast, unparalleled city views. Due to our busy schedule, we didn't get a chance to visit the pool.

    Stayed in July 2023

  • Reviewed: August 11, 2023

    Chris

    South Africa
    4 helpful votes
    10
    “Perfect first stop in Japan, Kyoto”
    • Leisure trip
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    It was really great to be right by the train station, this was my first trip to Japan, so I felt more comfortable not having to navigate public transport after arriving from a long journey. The room I booked was a great size with a lovely bathroom and view of the city. The staff at the concierge desk were especially helpful and friendly

    Stayed in August 2023

  • Reviewed: August 10, 2023

    Carole

    United States of America
    10
    “We truly enjoyed our stay at Granville because of your location and friendly, helpful staff!”
    • Leisure trip
    • Group
    • Stayed 3 nights

    This room was quite a distance from the elevator, but we we got our exercise walking to and from it!

    Our room for 5 was roomy and comfortable. We enjoyed eating together at the dining table and having double sinks in the bathroom. The bed area was not crowded and we could sleep comfortably.

    Stayed in July 2023

  • Reviewed: August 10, 2023

    Marcel

    Netherlands
    7.0
    “Good central location to discover wonderful Kyoto.”
    • Leisure trip
    • Group
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit too massive for our liking.

    Central location in a Kyoto Station, helpful staff.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    Wai

    Australia
    1 helpful vote
    10
    “We love our stay in Hotel Granvia Kyoto!”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    None

    The room, the staffs and the convenience of its location and their attention to details! We reserved the package with breakfast and lounge access and they were all superb!

    Stayed in August 2023

  • Reviewed: August 7, 2023

    Shane

    Ireland
    9.0
    “Perfect location and comfortable.”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    I wanted to have a drink with my wife but we couldn’t as our 12 year old son was with us and was not allowed in the bar. There was a pretentiousness to the bar.

    Great location, straight out to railway and subway to see the city.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    Helen

    United States of America
    7.0
    Good
    • Leisure trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    The service was ok. I didn’t like that the trash outside of the garage can didn’t get cleaned out.

    I thought breakfast was great. The location was great.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Doug

    United Kingdom
    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Stayed 2 nights
    • Submitted from a mobile device

    The furnishings were a bit tired, and there was some noise from above and the hallway but not too much.

    The staff were great, spoke good English and we're professional and helpful. The location was ideal, accessible from within the station. The room was vast had all the facilities you could want.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    Davidt

    United Kingdom
    9.0
    “Great stay in Kyoto”
    • Leisure trip
    • Family with young children
    • Stayed 5 nights
    • Submitted from a mobile device

    The size of the room was great and we loved the bathroom/ toilet. The hotel is inside kyoto station with jr reservation and shops. Bus terminus just outside. You have everything at your fingertips. Amazing buffet at the hotel restaurant with discount offered during your stay

    Stayed in July 2023

  • Reviewed: July 31, 2023

    Akhtar

    Pakistan
    2 helpful votes
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi was little bit slow

    Prime location adjacet to kyoto station lot of shopping and restaurants nearby room were comfortable

    Stayed in July 2023

  • Reviewed: July 30, 2023

    Daxter

    Australia
    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Stayed 4 nights

    Very very long walk to rooms. Second room feels like haunted because lights flicking and keeps coming on and off at night. Afraid to tell staff in case the spirits haunt us.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    Pablo

    Argentina
    10
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: July 28, 2023

    Michael

    Netherlands
    12 helpful votes
    8.0
    Very Good
    • Leisure trip
    • Group
    • Stayed 3 nights

    safe in room wasn't big enough for 16" MacBook

    Stayed in July 2023