Reviewed: August 14, 2023
Mohammed
United Arab EmiratesCleaning , sofa wasn’t that clean , noise , room wasn’t that sound proof .
Location and trains station
Stayed in August 2023
Reviewed: August 12, 2023
Setio
ThailandHouse keeping is at the low level of cleaning, the bed was not made properly. The room is also not being clean properly.
Superb location. Staff is very good, the hotel gave discount coupon for the restaurant in the property, which is great. Very good breakfast!
Stayed in August 2023
Reviewed: August 11, 2023
Debrauwere
BelgiumThe 'relaxing' music in the lounge.
Since we were traveling using the metro and Shinkansen, the perfect location in Kyoto. Tasteful and calming interior, spacious and super clean rooms, extensive and delicious breakfast, unparalleled city views. Due to our busy schedule, we didn't get a chance to visit the pool.
Stayed in July 2023
Reviewed: August 11, 2023
Chris
South AfricaIt was really great to be right by the train station, this was my first trip to Japan, so I felt more comfortable not having to navigate public transport after arriving from a long journey. The room I booked was a great size with a lovely bathroom and view of the city. The staff at the concierge desk were especially helpful and friendly
Stayed in August 2023
Reviewed: August 10, 2023
Carole
United States of AmericaThis room was quite a distance from the elevator, but we we got our exercise walking to and from it!
Our room for 5 was roomy and comfortable. We enjoyed eating together at the dining table and having double sinks in the bathroom. The bed area was not crowded and we could sleep comfortably.
Stayed in July 2023
Reviewed: August 10, 2023
Marcel
NetherlandsA bit too massive for our liking.
Central location in a Kyoto Station, helpful staff.
Stayed in August 2023
Reviewed: August 9, 2023
Wai
AustraliaNone
The room, the staffs and the convenience of its location and their attention to details! We reserved the package with breakfast and lounge access and they were all superb!
Stayed in August 2023
Reviewed: August 7, 2023
Shane
IrelandI wanted to have a drink with my wife but we couldn’t as our 12 year old son was with us and was not allowed in the bar. There was a pretentiousness to the bar.
Great location, straight out to railway and subway to see the city.
Stayed in August 2023
Reviewed: August 7, 2023
Helen
United States of AmericaThe service was ok. I didn’t like that the trash outside of the garage can didn’t get cleaned out.
I thought breakfast was great. The location was great.
Stayed in August 2023
Reviewed: August 6, 2023
Doug
United KingdomThe furnishings were a bit tired, and there was some noise from above and the hallway but not too much.
The staff were great, spoke good English and we're professional and helpful. The location was ideal, accessible from within the station. The room was vast had all the facilities you could want.
Stayed in August 2023
Reviewed: August 5, 2023
Davidt
United KingdomThe size of the room was great and we loved the bathroom/ toilet. The hotel is inside kyoto station with jr reservation and shops. Bus terminus just outside. You have everything at your fingertips. Amazing buffet at the hotel restaurant with discount offered during your stay
Stayed in July 2023
Reviewed: July 31, 2023
Akhtar
PakistanWifi was little bit slow
Prime location adjacet to kyoto station lot of shopping and restaurants nearby room were comfortable
Stayed in July 2023
Reviewed: July 30, 2023
Daxter
AustraliaVery very long walk to rooms. Second room feels like haunted because lights flicking and keeps coming on and off at night. Afraid to tell staff in case the spirits haunt us.
Stayed in July 2023
Reviewed: July 29, 2023
Pablo
ArgentinaThis review is hidden because it doesn't meet our guidelines.
Reviewed: July 28, 2023
Michael
Netherlandssafe in room wasn't big enough for 16" MacBook
Stayed in July 2023