Reviewed: August 4, 2023
Maria
United States of AmericaNone
Excellent
Stayed in July 2023
Reviewed: August 3, 2023
Pei
Singaporenothing
direct connection to whitely underground which make my shopping so convenient and a special exit just for the hotel in the underground
Stayed in July 2023
Reviewed: August 3, 2023
Pei
Singaporenothing but I was not given free upgrade
clean, location , coffee machine inside the room and the separate shower room from bidet is top of my favourite beside location and room. the shower head is so good and make showering so enjoyable
Stayed in July 2023
Reviewed: July 29, 2023
Mika
United States of AmericaCan’t think of anything bad. The very first time, it was hard to find even we used the GPS (walked from the station). Once we arrived, had no issue to find it.
The location was really convenient, close to the JR Osaka station, shops and restaurants. The room was clean and comfortable. We heard no noise from anywhere so we slept well.
Stayed in July 2023
Reviewed: July 28, 2023
Ellie
AustraliaStreet noise, mostly ambulances or police cars I believe but worth it for the location.
Good variety for breakfast. Rooms were good for two sisters travelling together. The money exchange in the lobby was helpful and a better rate than the one I had originally gone to within the station. Great location with a convenience store, the station and E street close by. All staff was friendly and helpful. I would definitely stay again and recommend to others. Not luxury but has everything we needed.
Stayed in July 2023
Reviewed: July 27, 2023
Barrie
United Kingdomn/a
Very clean hotel and location perfect for our brief visit. Highly recommend and value for money.
Stayed in July 2023
Reviewed: July 25, 2023
Gregory
United States of AmericaClean rooms. Good breakfast. Kind and helpful staff.
Stayed in June 2023
Reviewed: July 21, 2023
Chin-nan
TaiwanThe price is a little expensive.
Clear, bright, comfortable.
Stayed in July 2023
Reviewed: July 20, 2023
Puskar
NepalNothing
Nice breakfast
Stayed in July 2023
Reviewed: July 19, 2023
Sarah
United States of AmericaI didn't pre-pay for the breakfast or pay when I got there because it seemed expensive.
Many reviews state that this hotel is good for non-Japanese guests, and as an American, it was a great hotel for me. The hotel is very close to the Umeda station. The staff spoke English very well. My room and the lobby had many free products that are unusual in American hotels, like a new toothbrush and toothpaste every day, as well as pajamas. I was traveling around Japan for a long time and needed a hotel that fit into a budget, and this definitely worked for me. If you have children or large luggage, you may need to pay for a bigger room, but if you are a solo traveler, it's great.
Stayed in July 2023
Reviewed: July 19, 2023
Rossette
United Arab EmiratesIt is small room .
I great location and friendly staff.
Stayed in July 2023
Reviewed: July 15, 2023
Tsz
United States of AmericaThere’s an elevator that goes to the underground passage/mall, but then there’s an extra flight of stairs right outside which defeats the purpose of having an elevator.
English speaking staff
Stayed in June 2023
Reviewed: July 15, 2023
Sakura
JapanGood location, clean room and looks new. Comfortable bed.
Stayed in July 2023
Reviewed: July 11, 2023
Branka
Australialocation close to transport, small hotel rooms are small but beds were very comfy,
Stayed in May 2023
Reviewed: July 5, 2023
Isaac
United KingdomBest AC I’ve ever had! Clean rooms, new and modern rooms.
Stayed in July 2023