• Reviewed: August 8, 2023

    Sagar

    United Arab Emirates
    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Stayed 5 nights
    • Submitted from a mobile device

    Hotel dont have pool or spa to relax a day with kids.Bell boy service not available from B3 entrance overall not value for vacation going family more for business trip.

    Hotels connectivity

    Stayed in August 2023

  • Reviewed: August 3, 2023

    Antoine

    Denmark
    2 helpful votes
    10
    “One of the best hotels ever, superb value for money”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    No onsen or even spa

    Stayed in July 2023

  • Reviewed: July 23, 2023

    Kim

    Canada
    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    View, location, kind staff

    Stayed in July 2023

  • Reviewed: July 23, 2023

    Dattathriyan

    United States of America
    10
    “Amazing experience overall!”
    • Leisure trip
    • Family with young children
    • Stayed 5 nights
    • Submitted from a mobile device

    For a 5 star, I would expect a pool and concierge service

    Great location and service. The staff was very helpful for everything we needed.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    Eunsun

    Japan
    1 helpful vote
    10
    “Perfect place for vacation for family”
    • Leisure trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    Nice and new.

    Good location and perfect view about osaka All shopping mall and convenience stuff just next to hotel.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    Aaron

    Guam
    10
    “Room with an incredible view!”
    • Leisure trip
    • Group
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn’t want to leave!

    Location was perfect. Close to three malls, train, zoo, and grocery store.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    Wai

    Hong Kong
    1 helpful vote
    9.0
    “Excellent service and location”
    • Leisure trip
    • Family with young children
    • Stayed 9 nights

    Since we stay for 10 days , it will be more convenient if there's a laundry room in the hotel. We need to walk around 10 mins to the nearest laundry shop. The quality of the restaurant cooka is a bit disappointed. The hotel room is lack of hanging hooks and string for guests to dry the clothes.

    convenient location. JR and Kintetsu are at the B1 floor of the building so can go to Kyoto , Nara , Kobe in an hour. Excellent view of Osaka in the room and several malls such as Mio and Q's are nearby. You can find lots of restaurant around.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    Tariq

    United Arab Emirates
    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    No swimming pool

    Stayed in July 2023

  • Reviewed: July 11, 2023

    Siu

    Hong Kong
    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Not very well trained front desk staff,

    Perfect location, excellent view, exceptionally clean room

    Stayed in July 2023

  • Reviewed: July 6, 2023

    Faisal

    Kuwait
    10
    “Everything was so clean and organised!”
    • Leisure trip
    • Couple
    • Stayed 4 nights
    • Submitted from a mobile device

    The laundry was too professional I liked it but it was abit pricey

    The staff and how everything were so organised and clean. As well as the varieties in the room. Everything was so there I loved it

    Stayed in July 2023

  • Reviewed: July 6, 2023

    Nicole

    Australia
    10
    “Thoroughly enjoyed our stay here, would highly recommend. Clean, modern, facilities were awesome.”
    • Leisure trip
    • Family with young children
    • Stayed 6 nights
    • Submitted from a mobile device

    great view, clean

    very clean, convenient, great facilities

    Stayed in July 2023

  • Reviewed: July 5, 2023

    Stephen

    Malaysia
    11 helpful votes
    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Stayed 11 nights
    • Submitted from a mobile device

    1. Room a little small and no connecting rooms available 2. Breakfast is good but spread can be improved, at least have rotating variety for a small section. We stayed 12 nights and by the 2nd week, we got so tired of the selections.

    1. LOCATION! Right above a reputable mall and minutes away from most train lines. 2. Staff is superb, exceptionally helpful, from the concierge, front desk to bell service. They helped us deliver our luggage to our Tokyo hotel, so stress free! 3. Special mention to Trainee Miku, she's gone all out to help us get our reservations done for our next leg in Tokyo, which was canceled unexpectedly. Arigato gozaimasu Miku! In all, we can't think of a better hotel to be in Osaka. Being in a mature and less chaotic area, but with a short ride of train to anywhere in the city. Being above a major mall is the cream on top. Staff here are the gems of the hotel!

    Stayed in June 2023

  • Reviewed: July 3, 2023

    Mary

    United States of America
    10
    “Very satisfied”
    • Leisure trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Walking distance to the station, mall and restaurants

    Stayed in July 2023

  • Reviewed: June 29, 2023

    Anonymous

    United States of America
    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was perfect!

    Stayed in June 2023

  • Reviewed: June 27, 2023

    Sheldon

    Canada
    7.0
    “Not my best hotel experience”
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    First room we checked in is smelly, bathroom smell and we changed to another room, still a little bit smell. Even my kids can tell the smell is there. think a 60000 yen/night hotel should do bette than that.

    The location is great, in the tallest building of Osaka and right next to a major train station, easy to get to everywhere. Staff are helpful too.

    Stayed in June 2023