• Reviewed: August 10, 2023

    Chachaval

    United Kingdom
    7.0
    “Overall fine”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff with more fluent English speaking

    Fine

    Stayed in July 2023

  • Reviewed: August 2, 2023

    Anonymous

    Taiwan
    10
    “Quite a comfy stay. A place where you can spoil yourself yourself for all day.”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    The only small defect is it takes quite a bit long walk from hotel to the metro.

    Great hospitality from the hotel staff.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    Daniel

    United Kingdom
    6 helpful votes
    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    Children were not permitted to even sit in the hotel bar, so not possible to go for a drink in the evening if travelling with kids

    Well located and beautifully presented. Nice pool facilities and lovely service from staff from the moment we walked in.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    Abdulmajid

    Saudi Arabia
    10
    “Wonderful”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    Atmosphere exceptional

    Stayed in July 2023

  • Reviewed: July 3, 2023

    Kwang

    South Korea
    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Japanese food for breakfast not good enough kinds and very crowded..

    Staff service

    Stayed in July 2023

  • Reviewed: July 1, 2023

    Robert

    United States of America
    2 helpful votes
    10
    “The place to stay in Osaka!”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    Best concierge level service I've ever experienced.

    Stayed in May 2023

  • Reviewed: June 19, 2023

    Sara

    Qatar
    8.0
    “after experiencing mandarin oriental, Tokyo, which was 100% great the Ritz Carlton I would give 55%”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    they are not fluent in English housekeeping. Service was not really good. There is no ordering after 9:30

    it was very luxurious the location was great amazing kids club, amazing hospitality to kids

    Stayed in June 2023

  • Reviewed: June 3, 2023

    Thanakorn

    Thailand
    1 helpful vote
    10
    “The room is super comfortable. The hotel is very luxury. The staffs are kind and professional.”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    The room & all facilities

    Stayed in May 2023

  • Reviewed: June 3, 2023

    John

    Australia
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely amazing place ๐Ÿ˜ the staff were fantastic

    Stayed in June 2023

  • Reviewed: June 2, 2023

    Moreno

    United States of America
    1 helpful vote
    10
    “5/5 STARS”
    • Business trip
    • Travelers with friends
    • Stayed 1 night
    • Submitted from a mobile device

    10/10 Recommend

    Stayed in June 2023

  • Reviewed: May 24, 2023

    Sophia

    Japan
    3 helpful votes
    5.0
    “Hotel is beautiful.”
    • Business trip
    • Couple
    • Stayed 1 night

    Wine glasses in the club lounge were dirty.

    The club lounge access room is on the same floor as where the club lounge is located. Flower arrangement was excellent.

    Stayed in May 2023

  • Reviewed: May 19, 2023

    Enass

    United Arab Emirates
    10
    “wonderful stuff and room”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    itโ€™s authenticity

    Stayed in May 2023

  • Reviewed: April 14, 2023

    Anonymous

    United States of America
    10
    “nothing compares”
    • Leisure trip
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    personal service is the best in the world

    Stayed in April 2023

  • Reviewed: April 13, 2023

    Christos

    Cyprus
    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    I found queueing in the morning to get breakfast for more than 15 minutes unacceptable

    Staff was great, very friendly providing immaculate service.

    Stayed in March 2023

  • Reviewed: March 19, 2023

    Salman

    Pakistan
    1 helpful vote
    10
    “exceptional 5 star”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    room service was too slow

    Clean, Nice Location and Cozy

    Stayed in March 2023