Reviewed: August 14, 2023
Too
MalaysiaPerfect central location, surrounded by all the restaurants and shops. Situated next to stunning Lake Wakatipu. Extremely helpful staff, with good breakfast.
Stayed in August 2023
Reviewed: July 29, 2023
Liu
Australiathe pub near hotel is a bit noisy at weekend night
great location, beautiful antique furniture.
Stayed in June 2023
Reviewed: July 21, 2023
John
AustraliaA little loud with clubs next door .
Great place service and staff amazing .
Stayed in July 2023
Reviewed: April 26, 2023
Tee
Australiathe wasn’t anything we didn’t like!
From the moment you walked into Eichardt’s you were treated like nothing was a problem for the staff to help you with. The service from all staff was exceptional. The view from the property is sensational.
Stayed in April 2023
Reviewed: November 13, 2022
Michael
Netherlandswe got the apartment which was not part of the hotel and it was very dark and dated and not worth the money at all.
Stayed in November 2022
Reviewed: September 2, 2022
Joanna
Australiaat $2k a night it’s not at that level compared to Hayman island, Park Hyatt Sydney, Wo Wolgan Valley, etc loud noise till midnight from bar behind it
beautiful building amazing location wonderful staff
Stayed in September 2022
Reviewed: August 31, 2022
Rave
New ZealandBecause it is not close to the hotel, services that hotel guests would normally be offered (I have stayed at Eichardt’s main hotel before), were not. The house was not serviced daily, there was no turn down service and no room service available. Normally, I’d rate the lack of these extras as a first world problem, however; at a rate of NZD$2500+ a night, I think it’d be fair to expect what every other hotel guest would be offered. Staff are clearly doing their best but it is clear they are stretched.
Eichardt’s Residence is a three storey apartment, set away from the hotel. It is beautiful, well appointed, and has a predominantly uninterrupted view of the Remarkables and lake.
Stayed in August 2022
Reviewed: August 24, 2022
Margaret
New Zealandnothing
everything
Stayed in August 2022
Reviewed: August 1, 2022
Joanne
New ZealandThe breakfast food. Over cooked.. my last breakfast uchedone beautiful poached egg and one so hard cooked I think it come off the last 2 plates.
Staff are so friendly
Stayed in August 2022
Reviewed: April 27, 2022
Claudia
New ZealandThe restaurant needs a massive makeover. There is no special area for hotel guests who have paid a lot of money for a room at this hotel.
Location fabulous. Restaurant very ordinary family style restaurant. We were very disappointed in the quality of the retaurant
Stayed in April 2022
Reviewed: February 26, 2022
Bohye
New Zealandgreat location, service! very quite despite it is located in the city centre. food was great at the Grill (restaurant next to the hotel). everything was great!
Stayed in February 2022
Reviewed: February 8, 2022
Ratcliffe
New Zealandsuperb location
Stayed in February 2022
Reviewed: January 25, 2022
Terry
New Zealandbath plug did not work, too late in the middle of the night to follow up however a surprise for a Lux. accomodation. I n a minor factor…everything else was sensational.
the best location in Queenstown, right on the waterfront makes it a unique experience
Stayed in January 2022
Reviewed: January 12, 2022
Margaret
New Zealandrooms need refurbishment, looking old and dated .
location and staff friendliness .. bar was awesome
Stayed in January 2022
Reviewed: December 20, 2021
Madeline
New ZealandEichardt was beautiful, thank you so much for making our stay so lovely
Stayed in December 2021