• Reviewed: August 14, 2023

    Too

    Malaysia
    10
    “Exceptional”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights

    Perfect central location, surrounded by all the restaurants and shops. Situated next to stunning Lake Wakatipu. Extremely helpful staff, with good breakfast.

    Stayed in August 2023

  • Reviewed: July 29, 2023

    Liu

    Australia
    1 helpful vote
    7.0
    “every moment is memorable!”
    • Leisure trip
    • Family with young children
    • Stayed 5 nights
    • Submitted from a mobile device

    the pub near hotel is a bit noisy at weekend night

    great location, beautiful antique furniture.

    Stayed in June 2023

  • Reviewed: July 21, 2023

    John

    Australia
    4 helpful votes
    10
    “Felt like I was at home , excellent service and staff”
    • Leisure trip
    • Couple
    • Stayed 7 nights
    • Submitted from a mobile device

    A little loud with clubs next door .

    Great place service and staff amazing .

    Stayed in July 2023

  • Reviewed: April 26, 2023

    Tee

    Australia
    10
    “If you are every going to treat yourself to an amazing experience this is the place to do it.”
    • Leisure trip
    • Travelers with friends
    • Stayed 4 nights
    • Submitted from a mobile device

    the wasn’t anything we didn’t like!

    From the moment you walked into Eichardt’s you were treated like nothing was a problem for the staff to help you with. The service from all staff was exceptional. The view from the property is sensational.

    Stayed in April 2023

  • Reviewed: November 13, 2022

    Michael

    Netherlands
    2 helpful votes
    4.0
    Disappointing
    • Business trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    we got the apartment which was not part of the hotel and it was very dark and dated and not worth the money at all.

    Stayed in November 2022

  • Reviewed: September 2, 2022

    Joanna

    Australia
    7.0
    “wonderful staff and great location”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    at $2k a night it’s not at that level compared to Hayman island, Park Hyatt Sydney, Wo Wolgan Valley, etc loud noise till midnight from bar behind it

    beautiful building amazing location wonderful staff

    Stayed in September 2022

  • Reviewed: August 31, 2022

    Rave

    New Zealand
    8.0
    “Great for a family or group of friends.”
    • Leisure trip
    • Travelers with friends
    • Stayed 2 nights
    • Submitted from a mobile device

    Because it is not close to the hotel, services that hotel guests would normally be offered (I have stayed at Eichardt’s main hotel before), were not. The house was not serviced daily, there was no turn down service and no room service available. Normally, I’d rate the lack of these extras as a first world problem, however; at a rate of NZD$2500+ a night, I think it’d be fair to expect what every other hotel guest would be offered. Staff are clearly doing their best but it is clear they are stretched.

    Eichardt’s Residence is a three storey apartment, set away from the hotel. It is beautiful, well appointed, and has a predominantly uninterrupted view of the Remarkables and lake.

    Stayed in August 2022

  • Reviewed: August 24, 2022

    Margaret

    New Zealand
    1 helpful vote
    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything

    Stayed in August 2022

  • Reviewed: August 1, 2022

    Joanne

    New Zealand
    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast food. Over cooked.. my last breakfast uchedone beautiful poached egg and one so hard cooked I think it come off the last 2 plates.

    Staff are so friendly

    Stayed in August 2022

  • Reviewed: April 27, 2022

    Claudia

    New Zealand
    5.0
    “Great location, but a pretentious hotel that is let down by the quality of the food and restaurant”
    • Leisure trip
    • Couple
    • Stayed 1 night

    The restaurant needs a massive makeover. There is no special area for hotel guests who have paid a lot of money for a room at this hotel.

    Location fabulous. Restaurant very ordinary family style restaurant. We were very disappointed in the quality of the retaurant

    Stayed in April 2022

  • Reviewed: February 26, 2022

    Bohye

    New Zealand
    2 helpful votes
    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    great location, service! very quite despite it is located in the city centre. food was great at the Grill (restaurant next to the hotel). everything was great!

    Stayed in February 2022

  • Reviewed: February 8, 2022

    Ratcliffe

    New Zealand
    10
    “very luxurious and outstanding people”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    superb location

    Stayed in February 2022

  • Reviewed: January 25, 2022

    Terry

    New Zealand
    10 helpful votes
    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    bath plug did not work, too late in the middle of the night to follow up however a surprise for a Lux. accomodation. I n a minor factor…everything else was sensational.

    the best location in Queenstown, right on the waterfront makes it a unique experience

    Stayed in January 2022

  • Reviewed: January 12, 2022

    Margaret

    New Zealand
    5 helpful votes
    6.0
    “comfortable , but possibly overpriced for the quality of the room”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    rooms need refurbishment, looking old and dated .

    location and staff friendliness .. bar was awesome

    Stayed in January 2022

  • Reviewed: December 20, 2021

    Madeline

    New Zealand
    1 helpful vote
    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Stayed 2 nights

    Eichardt was beautiful, thank you so much for making our stay so lovely

    Stayed in December 2021