• Reviewed: August 11, 2023

    Pagan

    New Zealand
    12 helpful votes
    5.0
    “Tiny room but luxurious”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was tiny 😂 Like we Couldn’t even put our suitcases on the ground tiny ! Major regret

    Stayed in June 2023

  • Reviewed: August 10, 2023

    Cloud12

    New Zealand
    2 helpful votes
    5.0
    “Great location, comfortable beds, just be careful what room type you book”
    • Leisure trip
    • Couple
    • Stayed 1 night

    We stayed in a room that obviously backed onto a night club which didn't finish until 4am. When we got back to the room we rang reception to find out what time the music would stop. I was couldn't believe it when they said 4am. Ear plugs are provided and the room had windows but they were frosted and it felt like we were in a cupboard. I have stayed here before and the room was a million times better. Just be careful what you book and check with the reservations first. To be fair reception were amazing the next morning and they said they did try to have the music turned down but I am sure this must happen a lot and we were not a one off. I was actually shocked they even offered this room to paying guests . We were given a bottle of wine and fruit on arrival but it didn't really help when we had to listen to rave music until 4am. Staff are exceptional and I will try and go back again but will be very careful what room I book.

    Comfortable beds, great location and really good staff. It does have a nice boutique hotel vibe going on.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    Michael

    United Kingdom
    2 helpful votes
    8.0
    “Central Auckland location”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    Not all rooms enjoy a view - ours was with a very small window looking out to a courtyard shaft makubg the room gloomy. During our three day stay our room wasn't serviced at all despite being out every day between 9am & 3pm

    The location was great and the room was quiet. The reception and concierge teams were charming throughout the stay

    Stayed in August 2023

  • Reviewed: August 10, 2023

    Tara

    New Zealand
    3 helpful votes
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Great central location. Staff always friendly and rooms beautiful and very clean

    Stayed in June 2023

  • Reviewed: August 10, 2023

    Dominic

    New Zealand
    5.0
    “Nice hotel but super loud night club”
    • Leisure trip
    • Group
    • Stayed 1 night
    • Submitted from a mobile device

    No one tells you it’s next door to a night club…my room was vibrating with loud bass till 4am in the morning

    Beautiful hotel with amazing location

    Stayed in August 2023

  • Reviewed: August 9, 2023

    S

    New Zealand
    10
    “The staff were very nice.”
    • Leisure trip
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was very nice and lovely. The staff at the hotel were lovely and helpful.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    Mandy

    New Zealand
    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Parking- they told us where to park and we got a parking ticket

    Stayed in June 2023

  • Reviewed: August 6, 2023

    Nadia

    New Zealand
    1 helpful vote
    8.0
    “Lovely and clean stay for one night away!”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Some things didn’t work like tv’s sound, also couldn’t get chromecast to work even with pin and room number. No nice views from room. Couldn’t get a firmer pillow.

    The room and how clean everything was! Lovely staff too!

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Yoshihiro

    Japan
    1 helpful vote
    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Stayed 2 nights
    • Submitted from a mobile device

    access from airport

    facilities

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Bridget

    New Zealand
    2 helpful votes
    7.0
    “Does the job”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    The king room was very small - not much floor space other than the bed. There's only one window that opens (just), and it looks out into a concrete pit with air con machines. It's a great base for exploring Auckland as you're close to everything, but not a room you'd want to hang out in.

    Yummy breakfast included with the room rate. You choose one main item from a short list of breakfast meals (French toast, pancakes, eggs & sides, acai bowl) and there's also a continental buffet. All the staff are lovely. The bed was comfy once we removed the thick mattress topper. Great shower! Advantage of the essentially window-less room is that it was very dark for sleeping, and quiet.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Rhona

    Australia
    1 helpful vote
    6.0
    “Average stay for more than an average price.”
    • Leisure trip
    • Solo traveler
    • Stayed 3 nights

    The first room offered was musty and smelled bad so I was upgraded to the room I occupied. The bed and pillows were all too soft but I like very firm. I also prefer a bath and hate showers but no baths available. The breakfast was average, no high fibre cereals and the morning I went early the water urn was not hot, an oversight. Also I asked very specifically for a wake up call for my final morning which did not happen luckily I woke in time.

    It was in a great loctation and the staff always acknowledged you. The room was pleasant and I liked the colour scheme, also it was on the first floor so I could use the old stairs to go up and down which I really liked. There was great tea selection at breakfast.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    Tristan

    New Zealand
    3 helpful votes
    5.0
    “Average”
    • Business trip
    • Solo traveler
    • Stayed 1 night
    • Submitted from a mobile device

    Room was smelly like it could have a leak

    Location was great

    Stayed in August 2023

  • Reviewed: August 5, 2023

    Kelly

    Australia
    8.0
    “Perfect for a short city stay”
    • Leisure trip
    • Solo traveler
    • Stayed 5 nights

    Having a toothbrush and toothpaste available

    Lovely clean room with water replenished everyday. Staff in the restaurant bar area were lovely

    Stayed in August 2023

  • Reviewed: August 3, 2023

    Nina

    New Zealand
    8.0
    “Nice place, good restaurant.”
    • Business trip
    • Solo traveler
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was uncomfortable and the room wasn’t serviced

    Location was excellent

    Stayed in August 2023

  • Reviewed: August 2, 2023

    Aimee

    New Zealand
    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    The lack of natural light and a proper window lights didn't light up room well so it was a bit dark

    I loved the look of the hotel foyers were beautiful bathroom was lovley as was the bed

    Stayed in August 2023