• Reviewed: August 8, 2023

    Catherine

    Ireland
    10
    “Beautiful Hotel, Wonderful Location”
    • Leisure trip
    • Solo traveler
    • Stayed 4 nights

    The food was not to my taste. I am a very picky eater and the food was too adventurous for me. Also not much of a room service menu.

    Beautiful rooms and in the most perfect location. So close to Wawel castle and felt completely comfortable walking the area in the evening alone. Staff were wonderful. beds were super comfy

    Stayed in August 2023

  • Reviewed: August 3, 2023

    Karim

    Switzerland
    7.0
    “Adequate which for Copernicus is underwhelming”
    • Leisure trip
    • Solo traveler
    • Stayed 1 night
    • Submitted from a mobile device

    Needs an update, loud outdated air conditioning and hair dryer and such

    Location, feel, ambiance

    Stayed in July 2023

  • Reviewed: August 1, 2023

    Sarah

    United Kingdom
    10
    “Absolutely Amazing”
    • Leisure trip
    • Travelers with friends
    • Stayed 2 nights
    • Submitted from a mobile device

    amazing location and totally blown away with the helpful staff, spa and facilities at the hotel, just fantastic

    Stayed in July 2023

  • Reviewed: July 31, 2023

    Milosz

    United Kingdom
    9.0
    “Unique stay in Krakow”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Unique hotel with beautiful interior and great spa. It's really well located and worth trying out the restaurant and spa

    Stayed in July 2023

  • Reviewed: July 30, 2023

    Rachel

    United Kingdom
    9.0
    “Was a magical weekend and hotel was excellent location, great charm and service was rxceptional”
    • Leisure trip
    • Couple
    • Stayed 2 nights

    Nothing

    room facilities and service excellent

    Stayed in July 2023

  • Reviewed: July 23, 2023

    Filip

    Poland
    7.0
    “Luxurious hotel in the historical center of Krakow; can be very noisy before 23:00”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was hosting a private party in the patio in the evening - acoustics is terrible, as building construction amplifies every noise, and we could hear every sound from the party on the second floor after 22:00, making it difficult to rest in the evening after intense sightseeing. For a hotel that puts so much emphasis on catering to every guest, we would expect advance notice from the staff about the noise due to the event (we would likely choose another hotel). If not this issue, my score would be definitely 10. Also, it is a bit confusing about bottled water - it is placed on a table by bed, but included in the price list of the minibar. Many hotels currently offer complimentary water, so we could have missed it is part of the minibar.

    Small and luxurious hotel. Staff members do their best to show their dedication to each customer. Beatiful swimming pool in a Medieval cellar. One of the best locations in Krakow overlooking the Wawel castle. Pricewise - affordable as compared to other tourist cities in Europe.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    Julia

    United Kingdom
    9.0
    “Fabulous welcome at hotel”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing Would stay again in a heartbeat

    Supurb

    Stayed in July 2023

  • Reviewed: July 3, 2023

    Thorunn

    Sweden
    6.0
    “Good location but needs renovation”
    • Leisure trip
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel in need of some serious updates. Shower head fell off during my first day, while showering. Making for a less than great experience. I informed and it was fixed same day. Old shower heads that need renovation. Found dead bug on shower floor mat during last day (probably from cleaning company). I informed at check out and showed pictures. Top bunk in sauna was loose on right side making the seat slope. Risk it will break/fall down soon. I did not inform (no staff member at spa reception at the time and by checkout time I was more focused on the bug I had just found). And finally, I was not impressed when the hotel did not feel like the shower head falling off on me and bug issues warranted that I get two glasses of wine and one breakfast (during a 3 night stay) fully discounted. But gave me a minor discount. For me this summed up to something that was definitely not a five star experience!

    Location is great, breakfast to the room was decent, swimming pool / sauna area was empty and so had it for myself (which was very nice)

    Stayed in June 2023

  • Reviewed: July 2, 2023

    Shirley

    United States of America
    8.0
    “The Copernicus Hotel is an historical building with old world charm, furniture and decor.”
    • Leisure trip
    • Solo traveler
    • Stayed 5 nights

    The kitchen seemed unfamiliar with when an American just wants black coffee with cream, not a latte with foam.

    When I first came to the hotel, I had the worst cold of my life, but the staff and manager made me feel at home and did not disturb me until I felt better. My room was in the inner courtyard and it helped me to relax and get better. They all were very kind and I appreciated it. I had very good spa treatments by Gabby and that helped with my cold as well.

    Stayed in June 2023

  • Reviewed: June 30, 2023

    Joan

    United States of America
    10
    “Beautiful charming historic hotel on a great location!”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, charm and quality of service Spa was wonderful and had a great massage.

    Stayed in June 2023

  • Reviewed: June 29, 2023

    Michael

    Germany
    8.0
    Very Good
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good Service! Very small but nicely done Spa. Great rooftop terrace!

    Stayed in May 2023

  • Reviewed: June 27, 2023

    John

    United States of America
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 1 night

    We were able to select a more desirable room upon our arrival which exceeded our expectations. The hotel has a very desirable address in the heart of Krakow.

    Stayed in May 2023

  • Reviewed: June 19, 2023

    Isabel

    Portugal
    2 helpful votes
    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Stayed 1 night

    The rooms are not like the pictures. Maybe the pictures are from a special suite probably but quite different from reality offered. The restaurant is nice but expensive for the quality. The 9 courses dinner don’t have wine paring and the wine options are expensive for the wines offered.

    The location is perfect and Krakow is beautiful

    Stayed in June 2023

  • Reviewed: June 17, 2023

    Jarosław

    Poland
    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Stayed 2 nights
    • Submitted from a mobile device

    Swimming pool and top roof, breakfest service.

    Stayed in June 2023

  • Reviewed: June 15, 2023

    Paul

    United Kingdom
    4 helpful votes
    10
    “Lovely”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    I personally prefer a buffet breakfast so having a set menu wasnt ideal for me, that said, it was very nice.

    Staff were very helpful and the hotel was beautiful.

    Stayed in June 2023