• Reviewed: August 9, 2023

    Jennifer

    Singapore
    9.0
    “overall, I had a very pleasant stay in the hotel.”
    • Leisure trip
    • Solo traveler
    • Stayed 2 nights

    unfortunately my room was located beside/next to the housekeeping room, it was a little 'noisy'. The hotel could look into installing some USB cable in the rooms. This is particularly useful with current high technology era when everyone is carrying their laptop, iPad, mobiles & other gadgets during their overseas holidays.

    Location is ideally spot on and the staff are very friendly and helpful.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Veronika

    United Kingdom
    8.0
    “Comfortable, luxurious and attentive”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a beautiful hotel with a long history that shows. The bed was very comfy and the goose down comforter exceptional. The staff did their utmost to make our stay special.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    Alan

    United States of America
    4 helpful votes
    10
    “Excellent location and luxurious stay in Warsaw”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    Other meals were too pricey.

    Excellent breakfast buffet. Rooms spacious and comfortable. On site parking was a good value.

    Stayed in July 2023

  • Reviewed: August 1, 2023

    Waleed

    Saudi Arabia
    1 helpful vote
    10
    “Top choice for short visits or longer stays .”
    • Leisure trip
    • Family with young children
    • Stayed 7 nights
    • Submitted from a mobile device

    I wish they had a bigger choice of international dishes at the only restaurant in the hotel .

    I am looking for something negative but cannot find . Everything is perfect

    Stayed in August 2023

  • Reviewed: August 1, 2023

    Hannah

    Norway
    3 helpful votes
    9.0
    “Very lovely, not for plant based customers”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    They were very few plant based options and those available seemed like an afterthought - in a hotel of this class next to presidential palace, I have expected masterclass plant based cuisine

    I liked everything but have some suggestions for improvement. Location perfect, beautiful hotel, amazing standard room, lovely staff.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    Sarah

    United Kingdom
    1 helpful vote
    10
    “Centre of Old Town - charming and chic”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, all perfect.

    Amazing location, beautiful building. Great service from all staff, including a turn down service. Lovely cocktail bar with street front seating. Rooms very beautiful with plenty of space and absolutely pristine.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    Christine

    United Kingdom
    10
    “We had a great time.”
    • Leisure trip
    • Couple
    • Stayed 4 nights
    • Submitted from a mobile device

    Helpfulness of staff. Feeling of luxury. Warmth of staff.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    Anna

    Ukraine
    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like anything. I came in the hotel, after 18 hours trip. They gave me a room on the second floor. When I came into the room, it was a TOTAL MESS. Empty bottles , dirty toilet, dirty bed. I call to the concierge and reception. They said they will do something about it. I went out from the room, because I was shocked, I went to eat to the restaurant, and when I came back after 3 hours, IT WAS STILL A MESS AND DIRT. No one even care!! So I call again to the reception. And, they said that they will give me a new “better room”. And guess what? No one help me to carry my luggage, the guy just came and gave me the new key. I was so tired, that I just wanted to take a shower. And guess what?? In the shower was a lot of BLACK hair, and it was in the bed as well. After I said this to the receptionist, they STILL DIDNT DO ANY REFUND AND CHARGE ME. What a shame! It’s not a hotel, it’s a total scam!!! Never will come back again

    Nothing! SCAMMERS AND DIRTY HOTEL

    Stayed in June 2023

  • Reviewed: July 24, 2023

    David

    United States of America
    1 helpful vote
    10
    “Great place to stay”
    • Leisure trip
    • Couple
    • Stayed 3 nights

    nothing

    Beautiful hotel, great location

    Stayed in July 2023

  • Reviewed: July 21, 2023

    Junwoo

    South Korea
    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Stayed 3 nights
    • Submitted from a mobile device

    It is located in the center of the city. All convenient stores and restaurants are near the hotel.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    Carl

    United Kingdom
    10
    “The best service I have ever seen and will be going back later this year.”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    One of the most impressive hotel we have stayed in. The staff were excellent and nothing was too much trouble. It was a special occasion and in the room they surprised us with a cake and bottle of wine.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    Kristina

    Lithuania
    3 helpful votes
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location and nice rooms.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    William

    Australia
    1 helpful vote
    9.0
    “Wonderful hotel in old town Warsaw”
    • Leisure trip
    • Couple
    • Stayed 2 nights

    Beautiful old hotel with great amenities including a great gym and swimming pool. Fabulous location in old town.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    Anna

    Switzerland
    1 helpful vote
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is in beautifull, art deco building. The facilities are amazing as well as location. We came there to celebrate our 20th anniversary and the hotel staff put a lot effort to make us feel special. Thank you very much!

    Stayed in July 2023

  • Reviewed: July 12, 2023

    Ewan

    United Arab Emirates
    10
    “Warsaw turned out to be a wonderful weekend location, made all the more pleasant by staying in the elegant and comfortab”
    • Leisure trip
    • Travelers with friends
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    Perfectly located in the centre of the city, beautiful building and very well appointed room. Fabulous gin bar, Lanes, with a great barman called Pasha.

    Stayed in July 2023