Reviewed: August 14, 2023
Zilong
Germanythe AC was old and difficult to adjust, there was no spare blanket in the closet so it was cold at night, there was no soap holder, there were no toothbrush and toothpaste, the TV was very small for a five-star hotel
the location was great, the river view outside the window was amazing, the staff was friendly, the restaurant at the hotel was also top-notch, there was also a spa at the hotel, the room was very quiet
Stayed in August 2023
Reviewed: August 1, 2023
Krzysztof
United KingdomGood and comfortable rooms , nice view
Stayed in July 2023
Reviewed: July 15, 2023
Jan
Czech RepublicUnfortunately, some rooms are directed to hte busy street with trams which can get pretty noisy.
Restaurant is in 3rd floor with superb view of Wawel.
Stayed in July 2023
Reviewed: July 10, 2023
Bradley
United KingdomI didn’t like leaving after only one night. We’ll be back..!!!
We liked the riverside location with a lovely view from our room. The restaurant is excellent and our waiter Michael was a delight. The outdoor terrace was lush with nice view and great ambiance. I had Caesar Salad which was the best I’ve ever seen. Fresh with warm chicken. …and all of this at 9:30 at night. The rooms were cozy and quiet. Great shower. Now I feel like I’m OTT but we’ll be back!!!
Stayed in July 2023
Reviewed: July 8, 2023
Martin
Czech RepublicOutdated rooms. Window to main street with tram.
Breakfast, spa and fantastic massages, pizzeria in the basement.
Stayed in July 2023
Reviewed: June 28, 2023
Lawrence
United States of AmericaLeaving
What went well? Everything. The hotel hosted my daughters wedding party. We stayed a few days before and after. There is absolutely nothing they could have done better. Food-Excellent. Breakfast-Excellent. Staff-Excellent and so accommodating. The catering staff knocked it out of the park. Facilities-Excellent. Spa-Excellent. I am difficult to please and this property has made me a life-long customer. Thank you! If I have to find one thing to improve on... Maybe a couple more flavors of lody :)
Stayed in June 2023
Reviewed: June 26, 2023
Yves
Germanybreakfast was a bit limited for this type of hotel.
Nice location, take a room with river view and balcony, big, comfortable rooms. Walking to the city center takes about 20 - 30 minutes along the river, very quiet location for rooms facing the river.
Stayed in June 2023
Reviewed: June 15, 2023
Saberton
United KingdomMainly the room size
Room was small for a double room. Breakfast and restaurant were good.
Stayed in May 2023
Reviewed: May 29, 2023
Olga
Irelandspa was amazing. thank you for face care and relaxing massage
Stayed in May 2023
Reviewed: May 17, 2023
Heinz
United KingdomRoom was roadside and very noisy even with the windows closed , nowhere to put your wash bag as the shelf’s were small and no shelf in the shower to put soap or gel on
Good choice for breakfast and staff were very good
Stayed in May 2023
Reviewed: April 18, 2023
Paul
United Kingdombar area in reception needs a rethink
great location on the river, fabulous food and staff were friendly and helpful
Stayed in April 2023
Reviewed: March 30, 2023
Michael
United KingdomNo dislikes.
We enjoyed the spa,the location the room with a view over the river
Stayed in March 2023
Reviewed: March 25, 2023
Rhiannon
United KingdomThis hotel was set overlooking the river with a lovely view, the room was spacious, modern and comfortable especially the bed. Staff could not do enough for us and were so pleasant and helpful. The food was absolutely amazing and could not fault it. Would highly recommend and would definitely go back again.
Stayed in March 2023
Reviewed: March 23, 2023
Fatelli
Italybeautiful view of a river
Stayed in February 2023
Reviewed: March 21, 2023
Ibrahim
NorwayI stayed in the hotel for 7 days... and they were the worst days of my life... there is no cleanliness, the reception was bad, and the breakfast was very boring... I would never recommend it
Stayed in March 2023