Reviewed: August 11, 2023
Maja
PolandVentilation was too loud and so it was impossible to sleep at night. It is managed centrally, so you cannot turn it off. Opening the window was also not an option as outside there was some loud equipment at this side of the hotel. Moreover, bed was uncomfortable. After no sleep I could not enjoy the next day at all. Even with a high standard it means nothing if you do not have conditions for sleep.
The room was very clean and well equipped. I liked the fact that there was a bathrobe and slippers provided.
Stayed in July 2023
Reviewed: August 9, 2023
Aleksandra
United KingdomI found it a bit annoying that you’re ask to pay the room service fee when they bring your food. This should be charged to your room and pay at the check out. I had two lads waiting for me to find money in pitch dark room in the morning while my husband was still sleeping. On that note, please get trolleys so nobody has to come in the room. They can just wheel the food in and go. Will be much easier to clean up too. We had trays waiting for the room service to be taken and the cleaning lady was really unhappy with the amount of stuff she had to clean (after one breakfast). We felt a bit told off by her!
Love the location and the historic building. Great food, very helpful staff. Super comfortable bed and it’s very clean! We stayed at room 416 which had a great view.
Stayed in August 2023
Reviewed: August 9, 2023
Linas
Lithuanianone. would really come back next time.
size of the room for 4 family members was perfect. Also welcome gift was trully amazing.
Stayed in July 2023
Reviewed: August 8, 2023
Paul
United KingdomNothing
Great location, great choice and quality of breakfast. Central location. Very comfy large beds in good sized rooms. I would return.
Stayed in August 2023
Reviewed: August 7, 2023
Monika
Luxembourghotel exclusive parking facilities with possibility to assure parking place reservation would be great - the shared option with sister hotel does not always work ( limited places, no reservation option)
Great location, very elegant hotel and friendly staff.
Stayed in August 2023
Reviewed: August 7, 2023
Ana
PortugalThe room did not correspond to 4stars hotel. The breakfast and the staff of the room, corresponded to three stars hotel!
The hotel is next the Museum of Culture and Terrace. The reception staff was amazing!
Stayed in August 2023
Reviewed: August 6, 2023
Mizoguchi
GermanyNothing
Good location, neat and clean room
Stayed in August 2023
Reviewed: August 5, 2023
Richard
AustraliaLocation to transport and it was a really nice place to stay in.
Stayed in July 2023
Reviewed: August 4, 2023
Artur
United KingdomWell, my king size bed was just 2 single beds put together. Although I liked the b-fast itself, the staff working there is just miserable, zero interaction, they looked like they were working there as a punishment. Check out comparing with check in just nah. Girl came out still chewing whatever she was eating behind the scene. Again no interaction such as "how was your stay or can I get you a taxi to the airport"? Zero. She just checked my room number and said "thats it, all paid, bye" As this was my I would say 10th stay in the hotel I think of checking the competition before deciding to stay at Polonia again. Does the hotel have some form of system to recognise returning guests?
The size and comfort of the room is great. Check in was very friendly and informative. Location couldn't be better for my needs. Breakfast as always in Poland is just superb.
Stayed in August 2023
Reviewed: August 3, 2023
Natalia
United States of Americanothing
Wonderful Hotel! Everything was great! We enjoyed our time there.
Stayed in July 2023
Reviewed: August 2, 2023
Anonymous
United KingdomVery rude reception person :(
Very comfy and clean bed
Stayed in July 2023
Reviewed: August 2, 2023
Shaun
United KingdomNothing
It’s fine
Stayed in July 2023
Reviewed: August 1, 2023
John
United States of Americalocation! stuff and cleanliness
Stayed in July 2023
Reviewed: July 31, 2023
Ken
United States of AmericaVery comfortable, wonderful breakfast, friendly and helpful staff
Stayed in July 2023
Reviewed: July 31, 2023
Luis
United States of AmericaX
X
Stayed in July 2023