• Reviewed: August 7, 2023

    Gina

    Australia
    8.0
    “Food is 👍 great”
    • Leisure trip
    • Family with young children
    • Stayed 5 nights
    • Submitted from a mobile device

    Taxi's over charging not honest..

    Good

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Mohamed

    Maldives
    4 helpful votes
    1.0
    “Don’t go there - beware! You will have a terrible time.”
    • Leisure trip
    • Family with young children
    • Stayed 14 nights
    • Submitted from a mobile device

    The facilities and building were old and in need if repair - it was dirty. The lifts didn’t work properly. The phone in the apartment didn’t work at all and was not fixed during our 2 week stay. The staff were unresponsive

    The apartment was spacious

    Stayed in August 2023

  • Reviewed: August 2, 2023

    Jassim

    Saudi Arabia
    4 helpful votes
    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    I would like to express my bad feeling and experience on my last stay in Urbana Sathorn, Bankok. when I make my reservation based on the information that I got it from booking.com that this hotel rated as 5 star hotel. when I arrived and check the hotel with the receptionist they informed my that the hotel NOT 5 STAR hotel. AT that time I asked for refund and to leave the hotel but they informed me that the refund not possible. in addition, they informed me that the mistake in the booking.com not from them, its from Booking.com ?!! in addition, I would like to inform you my finding in the hotel: 1- the room telephone not working. 2- the breakfast very limited with less option ( it like 2 star menu ) 3- the staff not cooperative to solve the issue and they don't want to talk about it Therefore, I had a very bad experience with this reservation and I am asking for full refund due to the wrong information I got it about this hotel.

    Location

    Stayed in August 2023

  • Reviewed: August 2, 2023

    Audrey

    Israel
    3 helpful votes
    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    Look old No room service from 6pm Nothing around AC very noisy

    Stayed in July 2023

  • Reviewed: August 1, 2023

    Sheila

    United Kingdom
    7.0
    “Spacious room big windows but decor a bit dated.”
    • Leisure trip
    • Couple
    • Stayed 3 nights

    Decor and furniture a bit tired and needs updating. Dark colour furniture and curtains, and lights are a bit dim. Breakfast could be better with more variety of fresh fruits and croissants.

    Very spacious executive suite with large mirrors and floor to ceiling windows and balcony. Good size kitchenette too with microwave and cooker hobs. Nice big swimming pool.

    Stayed in July 2023

  • Reviewed: August 1, 2023

    Tabish

    Thailand
    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Stayed 7 nights
    • Submitted from a mobile device

    The receptionist was rude.

    Stayed in June 2023

  • Reviewed: August 1, 2023

    Dylan

    Singapore
    5.0
    “Slow check in and an even slower WiFi.”
    • Leisure trip
    • Group
    • Stayed 2 nights

    Check in was slow and no rooms was available till almost evening. WiFi connection to the internet was extremely slow and kept getting disconnected.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    Kalile

    Netherlands
    8.0
    “Great view. Maybe 4 star instead of 5”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    It's a bit outdated. For us not a big issue, but it's not close to a 5 star rating.

    Big apartment with plenty of space and a nice view (33th floor). Very nice personal.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    Chun

    Hong Kong
    4 helpful votes
    8.0
    “Some hardware need to improve”
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    The shower need to wait over 20 minutes, then the hot water come out, air conditioner outlet dripping water.

    position conversion, staff’s nice and helpful, surplus car park area.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    Ammar

    Saudi Arabia
    6 helpful votes
    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stayed 2 nights

    Nothing

    Location is very good and 1km to the sky trine

    Stayed in July 2023

  • Reviewed: July 31, 2023

    Aroon

    South Korea
    7.0
    “renovation needed”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    old furnished

    big room

    Stayed in July 2023

  • Reviewed: July 31, 2023

    Anand

    India
    1 helpful vote
    9.0
    Wonderful
    • Leisure trip
    • Group
    • Stayed 2 nights

    Location, breakfast

    Stayed in June 2023

  • Reviewed: July 31, 2023

    Anonymous

    United States of America
    8.0
    “Get what you paid for, but it does have all the necessities.”
    • Leisure trip
    • Couple
    • Stayed 4 nights
    • Submitted from a mobile device

    The room I reserved wasn’t ready for checkin until 2:40 PM. The TV was really old and doesn’t have anything good to watch. There was no washing/drying machine compared to the listed pictures.

    The staff was very nice and polite. The infinity pool and the room view were great. The food was okay but it still needs improvement.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    Sébastien

    France
    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Small downsides: - the avenue in front of the hotel is really noisy, you may hear it depending on the orientation of your room - the pool and the sports amenities are nice, but they close early in the evening (around 8:00, don't have the exact time)

    Really good hotel for the price, location is convenient in Bangkok, 5mn from the metro, with lots of room and a caring personel.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    Oliver

    Singapore
    8.0
    “Very good value for money, great breakfast. Towels and bedding wasn’t changed, only complaint”
    • Leisure trip
    • Group
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn’t get sheets / towels changed

    Large suite Clean Great breakfast

    Stayed in July 2023