Reviewed: August 7, 2023
Gina
AustraliaTaxi's over charging not honest..
Good
Stayed in August 2023
Reviewed: August 6, 2023
Mohamed
MaldivesThe facilities and building were old and in need if repair - it was dirty. The lifts didn’t work properly. The phone in the apartment didn’t work at all and was not fixed during our 2 week stay. The staff were unresponsive
The apartment was spacious
Stayed in August 2023
Reviewed: August 2, 2023
Jassim
Saudi ArabiaI would like to express my bad feeling and experience on my last stay in Urbana Sathorn, Bankok. when I make my reservation based on the information that I got it from booking.com that this hotel rated as 5 star hotel. when I arrived and check the hotel with the receptionist they informed my that the hotel NOT 5 STAR hotel. AT that time I asked for refund and to leave the hotel but they informed me that the refund not possible. in addition, they informed me that the mistake in the booking.com not from them, its from Booking.com ?!! in addition, I would like to inform you my finding in the hotel: 1- the room telephone not working. 2- the breakfast very limited with less option ( it like 2 star menu ) 3- the staff not cooperative to solve the issue and they don't want to talk about it Therefore, I had a very bad experience with this reservation and I am asking for full refund due to the wrong information I got it about this hotel.
Location
Stayed in August 2023
Reviewed: August 2, 2023
Audrey
IsraelLook old No room service from 6pm Nothing around AC very noisy
Stayed in July 2023
Reviewed: August 1, 2023
Sheila
United KingdomDecor and furniture a bit tired and needs updating. Dark colour furniture and curtains, and lights are a bit dim. Breakfast could be better with more variety of fresh fruits and croissants.
Very spacious executive suite with large mirrors and floor to ceiling windows and balcony. Good size kitchenette too with microwave and cooker hobs. Nice big swimming pool.
Stayed in July 2023
Reviewed: August 1, 2023
Tabish
ThailandThe receptionist was rude.
Stayed in June 2023
Reviewed: August 1, 2023
Dylan
SingaporeCheck in was slow and no rooms was available till almost evening. WiFi connection to the internet was extremely slow and kept getting disconnected.
Stayed in July 2023
Reviewed: July 31, 2023
Kalile
NetherlandsIt's a bit outdated. For us not a big issue, but it's not close to a 5 star rating.
Big apartment with plenty of space and a nice view (33th floor). Very nice personal.
Stayed in July 2023
Reviewed: July 31, 2023
Chun
Hong KongThe shower need to wait over 20 minutes, then the hot water come out, air conditioner outlet dripping water.
position conversion, staff’s nice and helpful, surplus car park area.
Stayed in July 2023
Reviewed: July 31, 2023
Ammar
Saudi ArabiaNothing
Location is very good and 1km to the sky trine
Stayed in July 2023
Reviewed: July 31, 2023
Aroon
South Koreaold furnished
big room
Stayed in July 2023
Reviewed: July 31, 2023
Anand
IndiaLocation, breakfast
Stayed in June 2023
Reviewed: July 31, 2023
Anonymous
United States of AmericaThe room I reserved wasn’t ready for checkin until 2:40 PM. The TV was really old and doesn’t have anything good to watch. There was no washing/drying machine compared to the listed pictures.
The staff was very nice and polite. The infinity pool and the room view were great. The food was okay but it still needs improvement.
Stayed in July 2023
Reviewed: July 28, 2023
Sébastien
FranceSmall downsides: - the avenue in front of the hotel is really noisy, you may hear it depending on the orientation of your room - the pool and the sports amenities are nice, but they close early in the evening (around 8:00, don't have the exact time)
Really good hotel for the price, location is convenient in Bangkok, 5mn from the metro, with lots of room and a caring personel.
Stayed in July 2023
Reviewed: July 28, 2023
Oliver
SingaporeDidn’t get sheets / towels changed
Large suite Clean Great breakfast
Stayed in July 2023