Reviewed: August 14, 2023
Nick
AustraliaThe wifi didn't even work in the room. That was tragic.
Location, pool and customer service.
Stayed in August 2023
Reviewed: August 7, 2023
Zander
United States of AmericaLocation was great, but this Hotel has gone downhill since the last time I have been there. I barely received cleaning service, food was below average and the lady at the mini store at the lobby had no idea how to make an iced coffee. I do recommend this place. Unbelievable overpriced for the service and accommodations I received.
Stayed in August 2023
Reviewed: August 7, 2023
Ernesto
United States of AmericaThe constant noise from the demonstrators out front was disappointing…. I never had the option to be aware so I could properly cancel…. I was awaken at 7am with constant drumming and bullhorn.
Beautiful decorations and venue… loved the pool area.
Stayed in August 2023
Reviewed: August 3, 2023
Andrew
United KingdomNothing
Everything
Stayed in August 2023
Reviewed: August 2, 2023
Muriel
United KingdomNo food on arrival closed
Great location nice hotel. Lovely staff
Stayed in July 2023
Reviewed: July 29, 2023
Sean
United States of AmericaRoom wasn’t ready at 7:30 pm. Valet took more than 30 mins. Hotel cleanliness is an issue that needs improving.
Stayed in July 2023
Reviewed: July 28, 2023
Lynn
United KingdomNothing! Perfect in every way!
This is without a doubt one of the best hotels we have ever stayed at. The staff are superb- nothing is too much trouble and go out of their way to make sure that you feel welcome and important during your stay. The rooftop pool is out of the world with beautiful views over LA and the Hollywood Hills, the room was clean, spacious and very comfortable and the complimentary wine every evening was very welcome. We can't wait to return!
Stayed in July 2023
Reviewed: July 19, 2023
Dimitrios
CanadaGreat views of the city and the hills from the roof top pool. Great location overall to all the sites and easy access to the Sunset Strip. Would definitely book again.
Stayed in July 2023
Reviewed: July 18, 2023
Steve
United States of AmericaPool bar could have been a little more friendly. Very slow service, with snarky bartender. Open a hour or two later would be nice.
The pool was nice with a great view of the H Hills. the bar could have a better selection and stay open a bit longer. I'm not really a WEHO type of guy, for lack of a better description, but my son really enjoyed the area!
Stayed in June 2023
Reviewed: July 16, 2023
Belak
Czech RepublicExpensive breakfast and parking
Really loved the location, roof pool and very decent gym as well. Customer service great as well! Quite overpriced breakfast and overnight parking, but in overall liked the place a lot and would come again
Stayed in July 2023
Reviewed: July 8, 2023
Matt
United States of AmericaThe bartender was disrespectful and didn’t give us the time of day. Unfortunately that was the worst part of my stay. My whole family felt like we went Good enough to get food”. She was working on the 5th of July afternoon. 530 ish. I definitely didn’t go back to that bar. Unfortunately for you the hotel I enjoy drinking. But they didn’t get any of my money do to that female bartender.
The place was awesome. Really enjoyed the views and location
Stayed in July 2023
Reviewed: July 7, 2023
Anna-karin
United KingdomNo complaints but the water station on the 12th floor wasn’t that accessible.
Our room was spacious and had fabulous views over Los Angeles. the beds were comfortable, the gym was well equipped and clean. we thoroughly enjoyed the swimming pool which also had lovely views.
Stayed in July 2023
Reviewed: July 6, 2023
Kathleen
AustraliaJust a few check in issues but it worked out in the end
The pool was epic as was the location
Stayed in July 2023
Reviewed: July 6, 2023
Roberto
BrazilBreakfast is a la carte and it was not explained to us at check-in that the breakfast we were entitled to was limited to part of the menu. This caused a discomfort promptly resolved by the hotel at the time of checkout
A hotel with very beautiful decor. Very beautiful and comfortable room. Very attentive staff
Stayed in June 2023
Reviewed: July 3, 2023
Nicholas
United KingdomFamous Riot restaurant could do with a better menu
Stayed at Andaz because of the history and thoroughly enjoyed it. Wasn’t the cheapest but you get what you paid for. Valet parking worked seamlessly too. Recommend the rooms with view on high floor.
Stayed in June 2023