• Reviewed: August 7, 2023

    Peter

    United States of America
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 1 night

    great place

    Stayed in August 2023

  • Reviewed: August 7, 2023

    Gualotuna

    United States of America
    5.0
    Fair
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed sheets were old, torn and itchy!!!

    It was clean.

    Stayed in July 2023

  • Reviewed: August 7, 2023

    Stacie

    United States of America
    8.0
    “Very clean and felt safe”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Room service kept knocking at our door even though we had a do not disturb sign up.

    Didn’t have breakfast at the hotel. I don’t think they offered breakfast. We did enjoy our late checkout.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    Rachel

    United States of America
    1.0
    “No good and to experience”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    Old furniture tv to small dirty cups dirty refrigerator bathroom need cleaning and updating very unhappy

    Nothing

    Stayed in July 2023

  • Reviewed: July 27, 2023

    Isaac

    United States of America
    7.0
    “short,clean,nice,comfy”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    location was nice 2nd time staying in a king annex room was neat and organized

    Stayed in July 2023

  • Reviewed: July 23, 2023

    Jiping

    United States of America
    3.0
    Poor
    • With a pet
    • Leisure trip
    • Couple
    • Stayed 1 night

    will not stay again.

    the room was dirty. floor was black when I wiped it with a paper towel. there was dirty trash not picked up. There were random people hanging in the back where the table was. the bed was very uncomfortable. Overall overpaid and no value.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    Brianna

    United States of America
    3.0
    “No parking”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    The fact that we had to park in a completely different parking lot that had nothing to do with the place of business and the fact that they didn't hold parking for us and they let an RV literally take parking of like three or four different parking spots it just felt like they didn't care about the people that actually booked rooms there.

    The only good thing about the room that I was literally close to the beach that was it and we didn't even know that because the front lobby did not express that to us nor there was parking near our room we had to park on the other side of the street kind of upset us because then they should have put us in a room closest to our vehicle.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    Jennii13

    United States of America
    5 helpful votes
    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    Well I liked its just the pictures on the website, especially of the rooms selected can be misleading.

    Very clean, very good service

    Stayed in June 2023

  • Reviewed: July 18, 2023

    Steven

    United States of America
    1.0
    “I'd stay anywhere else but this place-- terrible customer ervice!”
    • Leisure trip
    • Group
    • Stayed 1 night

    service, check-in, staff, rooms outdated, hidden fees, over-priced, unfriendly

    there was hot and cold running water

    Stayed in July 2023

  • Reviewed: July 18, 2023

    Erika

    United States of America
    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    We come here every year for our anniversary. This year we decided to bring the kids along. Great hotel, great staff, never any complaints! Bonus having a gas station right next door, literally walking distance in case you need a snack or anything.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    Jeff

    United States of America
    10
    “I had to check out late in the night because of family emergency but I’ll definitely stay their again.”
    • Leisure trip
    • Travelers with friends
    • Stayed 1 night
    • Submitted from a mobile device

    The property was fine in my opinion. I didn’t have any issues at all. Clean smell.

    Well for one, friendly staff who actually smiled. And, the location is so close to everything, the boardwalk .05 miles, concert venue 0.4 miles. Tons of restaurants.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    Michael

    China
    10
    “I’m writing this review while staying here again a month later. That should tell it all.”
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    The entire staff is among the best thing about the property. I have traveled a lot in life and the particular stays this summer here are local stays (home is 10 minutes away). Great value. Rooms are clean. Everything is near whether your a tourist, business or a local that needs a place to stay. Securty…well it works. So we’ll that I was able to what I thought was a friend steal money out of my wallet. Amazing. I thank Sid for that one (manager here). If you need a place to stay while your out all day enjoying this spot on earth….you can’t go wrong.

    Stayed in June 2023

  • Reviewed: July 4, 2023

    Antonio

    United States of America
    8.0
    “Comfortable and nice getaway weekend”
    • Leisure trip
    • Couple
    • Stayed 2 nights

    Parking, hotel along busy street, bed linen not clean and restroom not dated.

    Clean room, fast check in, walking distance to many attractions and restaurants.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    Kristine

    United States of America
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 1 night

    The parking was small and tight, we did not find a space at the time of our check in. The room was also a bit smaller than expected.

    You cannot beat the location if you want to be right in the heart of downtown Santa Cruz!

    Stayed in June 2023

  • Reviewed: June 29, 2023

    Parker

    United States of America
    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved the location room was clean and lovely

    Stayed in June 2023