Reviewed: August 5, 2023
Kathy
United States of AmericaGreat location, beautiful property
Stayed in August 2023
Reviewed: August 5, 2023
Maria
United States of Americalong walk to laundry room
Stayed in July 2023
Reviewed: August 2, 2023
Williams
United States of AmericaWe were on the same level as the pool and the 'smoking deck' and you could definitely smell the smoke in the hallway. The 'view' from our balcony was basically just the parking lot and other rooms, which was a bummer. And there's only 1 single elevator for the whole hotel.
Beautiful facilities - well maintained. It felt very clean & modern. Nice restaurant in the lobby and the food and drinks were great. Easy access off the freeway. The pool area was also really nice. The rooms were large.
Stayed in July 2023
Reviewed: August 1, 2023
Annie
United KingdomGreat location. Very helpful staff with great tips for our onward journey/trip. Liked that not in Santa Cruz.
Stayed in July 2023
Reviewed: July 31, 2023
Gerry
United KingdomNoise near the pool and at night
rooms are getting tired and cleaning on request, Towels not refreshed every day unless ordered at check in.
Stayed in July 2023
Reviewed: July 31, 2023
Greg
United States of AmericaThere was mold on the ceiling in the bathroom, we did not have enough towels, our room was. Not cleaned each day, there was only decaf coffee, coffee pot had old coffee filter in it, the gentleman that checked us in was very pleasant, best employee on staff. The tall guy that looks like he’s wearing pajamas is rude and lazy. The bed was very uncomfortable I felt springs
The setting was nice
Stayed in July 2023
Reviewed: July 30, 2023
Pola
PolandThe pool could be cleaner ! did not looked inviting at the time of our stay but perhaps because it was weekend also the stuff was not always nice or helpful.
a beautiful hotel in a nice location surrounded by forest. only 10 min drive to Santa Cruz. Great places to eat ( wonderful Hindu food walking distance!)
Stayed in July 2023
Reviewed: July 28, 2023
Brooke
United States of AmericaThere were so many fresh stains on the sofa the bathroom and the bed. The towels smelled awful. Very expensive for how dirty it was. Maybe my room was missed during the cleaning price.
Location
Stayed in July 2023
Reviewed: July 28, 2023
Joanne
United KingdomNothing
Facilities were good, also great location for Santa Cruz
Stayed in July 2023
Reviewed: July 27, 2023
Maria
United States of AmericaHow long the elevators took and all the separate stairwells. Our key card didn’t work the first time but quickly got it fixed.
The location is really convenient and the hotel itself is aesthetically pleasing.
Stayed in July 2023
Reviewed: July 26, 2023
Rosalind
United States of Americano room cleaning unless requested 24 hours in advance. Food expensive and not very good Asked for extra towels and was promised that someone would bring them, but never got them
nice lobby, good size rooms , decent gym and pool
Stayed in July 2023
Reviewed: July 26, 2023
Bruce
United States of AmericaTaking two elevators to get to our room. Long walk to room from lobby. Having to use two keys. One for entrance to the building and another to enter room.
Close to Henry Cowell State Park and a short drive down to Santa Cruz.
Stayed in July 2023
Reviewed: July 26, 2023
Ascremers
BelgiumOutrageous price - weekend over 400 dollars taxes included and 350 dollars for a week day. We stayed 5 days without any cleaning service, despite 2 explicit requests - so no new towels, no cups, no bath room clean. Towels were piling up outside neighbors' doors in the corridor. Old-fashioned bathroom with shower in bath. Generally rundown feeling. Breakfast with what seemed like recycled food (bacon and potatoes from the day before). The pool is very small in an unattractive setting. 2 lifts to get to the 6th floor separated by long corridors. Overall terrible letdown for very high prices. Staff was friendly, but seemed powerless to get anything done properly.
Fair size for a room with 2 king beds, the balcony was a nice add. Comfortable beds. A few easy restaurants next to the hotel and sufficient parking space. Location in Scott Valley was perfect for my purpose.
Stayed in July 2023
Reviewed: July 24, 2023
Marlene
United States of AmericaVery comfortable and great dinner
Great room
Stayed in July 2023
Reviewed: July 22, 2023
Rachael
United States of AmericaThe beds are very uncomfortable. Not what I would imagine for a Hilton. & the AC wasn’t working well, the window only opens up very little so the room was always muggy and warm. Not ideal during the summer.
The location was excellent. Staff was nice. Price was good.
Stayed in July 2023