• Reviewed: August 5, 2023

    Kathy

    United States of America
    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, beautiful property

    Stayed in August 2023

  • Reviewed: August 5, 2023

    Maria

    United States of America
    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stayed 1 night

    long walk to laundry room

    Stayed in July 2023

  • Reviewed: August 2, 2023

    Williams

    United States of America
    2 helpful votes
    9.0
    “Nice hotel - comfortable & clean”
    • Leisure trip
    • Couple
    • Stayed 1 night

    We were on the same level as the pool and the 'smoking deck' and you could definitely smell the smoke in the hallway. The 'view' from our balcony was basically just the parking lot and other rooms, which was a bummer. And there's only 1 single elevator for the whole hotel.

    Beautiful facilities - well maintained. It felt very clean & modern. Nice restaurant in the lobby and the food and drinks were great. Easy access off the freeway. The pool area was also really nice. The rooms were large.

    Stayed in July 2023

  • Reviewed: August 1, 2023

    Annie

    United Kingdom
    3 helpful votes
    9.0
    “Comfortable, great location for California Highway 101 trip”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location. Very helpful staff with great tips for our onward journey/trip. Liked that not in Santa Cruz.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    Gerry

    United Kingdom
    6 helpful votes
    8.0
    “Good location and parking”
    • Business trip
    • Couple
    • Stayed 2 nights

    Noise near the pool and at night

    rooms are getting tired and cleaning on request, Towels not refreshed every day unless ordered at check in.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    Greg

    United States of America
    3.0
    “Very uncomfortable disappointing and dirty stay”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    There was mold on the ceiling in the bathroom, we did not have enough towels, our room was. Not cleaned each day, there was only decaf coffee, coffee pot had old coffee filter in it, the gentleman that checked us in was very pleasant, best employee on staff. The tall guy that looks like he’s wearing pajamas is rude and lazy. The bed was very uncomfortable I felt springs

    The setting was nice

    Stayed in July 2023

  • Reviewed: July 30, 2023

    Pola

    Poland
    1 helpful vote
    9.0
    “great, clean stay”
    • Business trip
    • Couple
    • Stayed 2 nights

    The pool could be cleaner ! did not looked inviting at the time of our stay but perhaps because it was weekend also the stuff was not always nice or helpful.

    a beautiful hotel in a nice location surrounded by forest. only 10 min drive to Santa Cruz. Great places to eat ( wonderful Hindu food walking distance!)

    Stayed in July 2023

  • Reviewed: July 28, 2023

    Brooke

    United States of America
    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Stayed 2 nights
    • Submitted from a mobile device

    There were so many fresh stains on the sofa the bathroom and the bed. The towels smelled awful. Very expensive for how dirty it was. Maybe my room was missed during the cleaning price.

    Location

    Stayed in July 2023

  • Reviewed: July 28, 2023

    Joanne

    United Kingdom
    9.0
    “Very comfy beds and lovely flavoured water”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Facilities were good, also great location for Santa Cruz

    Stayed in July 2023

  • Reviewed: July 27, 2023

    Maria

    United States of America
    9.0
    “It was a good stay.”
    • Leisure trip
    • Couple
    • Stayed 3 nights
    • Submitted from a mobile device

    How long the elevators took and all the separate stairwells. Our key card didn’t work the first time but quickly got it fixed.

    The location is really convenient and the hotel itself is aesthetically pleasing.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    Rosalind

    United States of America
    5.0
    “We had a great time on our trip, but the hotel wasn’t a good value.”
    • Leisure trip
    • Couple
    • Stayed 4 nights
    • Submitted from a mobile device

    no room cleaning unless requested 24 hours in advance. Food expensive and not very good Asked for extra towels and was promised that someone would bring them, but never got them

    nice lobby, good size rooms , decent gym and pool

    Stayed in July 2023

  • Reviewed: July 26, 2023

    Bruce

    United States of America
    8.0
    “Quiet. Clean. Convenient. Friendly staff.”
    • Leisure trip
    • Family with young children
    • Stayed 4 nights

    Taking two elevators to get to our room. Long walk to room from lobby. Having to use two keys. One for entrance to the building and another to enter room.

    Close to Henry Cowell State Park and a short drive down to Santa Cruz.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    Ascremers

    Belgium
    3 helpful votes
    4.0
    “Not living up to Hilton reputation and outrageous prices”
    • Business trip
    • Group
    • Stayed 5 nights

    Outrageous price - weekend over 400 dollars taxes included and 350 dollars for a week day. We stayed 5 days without any cleaning service, despite 2 explicit requests - so no new towels, no cups, no bath room clean. Towels were piling up outside neighbors' doors in the corridor. Old-fashioned bathroom with shower in bath. Generally rundown feeling. Breakfast with what seemed like recycled food (bacon and potatoes from the day before). The pool is very small in an unattractive setting. 2 lifts to get to the 6th floor separated by long corridors. Overall terrible letdown for very high prices. Staff was friendly, but seemed powerless to get anything done properly.

    Fair size for a room with 2 king beds, the balcony was a nice add. Comfortable beds. A few easy restaurants next to the hotel and sufficient parking space. Location in Scott Valley was perfect for my purpose.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    Marlene

    United States of America
    9.0
    “Excellent”
    • Leisure trip
    • Family with young children
    • Stayed 1 night

    Very comfortable and great dinner

    Great room

    Stayed in July 2023

  • Reviewed: July 22, 2023

    Rachael

    United States of America
    7.0
    “Nice stay! Would return.”
    • Business trip
    • Family with young children
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds are very uncomfortable. Not what I would imagine for a Hilton. & the AC wasn’t working well, the window only opens up very little so the room was always muggy and warm. Not ideal during the summer.

    The location was excellent. Staff was nice. Price was good.

    Stayed in July 2023