Reviewed: August 7, 2023
Andrea
United States of AmericaNothing
They were so accommodating and friendly. Great coffee in the morning!
Stayed in August 2023
Reviewed: August 4, 2023
Raymond
United States of AmericaThe only change I would make is the location. I wish it had more room and was not crammed up in the middle of the city.
Excellent staff and valet parking. I love the text messages for room service. The people have great manners and attitudes. This is my favorite hotel.
Stayed in August 2023
Reviewed: August 3, 2023
Kenneth
United States of AmericaHow long it took for the car to come up when I was time you utilize it.
Clean people were accommodating
Stayed in June 2023
Reviewed: July 28, 2023
Beth
United States of Americaslow elevators
location, room, wonderful staff
Stayed in June 2023
Reviewed: July 28, 2023
Brady
United States of AmericaThey put us in a bad room really low in the building. There also was no breakfast included and it’s overall was kind of crappy for the price,
The location was okay
Stayed in July 2023
Reviewed: July 25, 2023
Andrew
United States of AmericaNa
Excellent location for Philly, right near Rittenhouse. Walking distance to the restaurant we attended. Some morning shopping was done when we woke up today.
Stayed in July 2023
Reviewed: July 21, 2023
Juan
United States of AmericaDated Dirty Elevators not working
Stayed in July 2023
Reviewed: July 17, 2023
Anonymous
United States of AmericaElevator situation was ridiculous. At least one and sometimes two of the pretty small four lobby elevators out of service. Long waits going up and down at times. Perhaps just a glitch but all weekend? At busier times, people going down would have to let three or four elevators pass.
Staff was excellent
Stayed in July 2023
Reviewed: July 12, 2023
Leslie
United States of AmericaMy tub needed fix but I managed
Decor, activities & staff.
Stayed in July 2023
Reviewed: July 6, 2023
Watson
United States of AmericaThe linens and towels were dirty. They did not clean the rooms unless you asked, and even when I did ask, the room was not clean, the bed was not made, and fresh towels were not given. I would not stay there again. I had great experience at other Kimpton hotels, but this one was lacking. The rooms were much smaller than their other hotels, too.
The location was central. We were walking distance to most everything.
Stayed in July 2023
Reviewed: July 1, 2023
Franklin
United States of AmericaNothing
Happy hour!
Stayed in June 2023
Reviewed: June 26, 2023
Magdalena
United States of AmericaAC unit never turned itself off while on automatic
Stayed in June 2023
Reviewed: June 19, 2023
Colette
United States of AmericaRoom was clean and beds were very comfortable. Staff was friendly.
Stayed in June 2023
Reviewed: June 16, 2023
Anonymous
United States of Americaroom small for price, no view. no coffee making facility in room or hallways. bad coffee in lobby. elevator hallway dark.
Great location. Room nicely furnished.
Stayed in June 2023
Reviewed: June 2, 2023
Pablo
United States of AmericaDated property
location was outstanding. staff was great
Stayed in May 2023