Reviewed: August 2, 2023
Jennifer
United States of AmericaTheir restaurant is under construction which really impacted our stay. Even though the pool area was still open, we went for a night swim and it was completely dark in the pool area. Kind of creepy out there with no lighting. Other guests also noticed and commented. Then we were woken up early in the morning to LOUD construction, pounding, hammering, drilling, and banging. No way to sleep in. It was so loud that I even recorded it. I’m not one to usually complain, but I feel that this stay was definitely not worth the money I spent. I could have stayed somewhere else for half the money, but I chose this one because I usually have a good experience there. Maybe you should lower your prices while under construction.
We stay at this hotel every year for our Santa Cruz vacations. We usually love staying here, mainly for the pool area.
Stayed in August 2023
Reviewed: August 2, 2023
Johannes
NorwaySmall rooms, renovations on premises which we were not aware of, more motel feeling than hotel. Poor value for money.
Pool area was nice
Stayed in August 2023
Reviewed: July 31, 2023
Sergio
United States of AmericaThe room had a bad smell, almost mold like. Window drapes had nasty stains, bathroom door and walls had stains. Bathroom door layout is not practical, noise and smells are too much for the room. Toilet paper is very bad.
Nearby downtown and boardwalk
Stayed in July 2023
Reviewed: July 30, 2023
Veruschka
United States of AmericaThe prices of the meals are very expensive, i had to ask for towels multiple times before getting them ,finally.
it was good .
Stayed in July 2023
Reviewed: July 17, 2023
Anonymous
United States of AmericaRooms were small for the price, really firm beds.
Friendly staff, nice pool area
Stayed in July 2023
Reviewed: July 8, 2023
Nina
United States of AmericaIt was more like a motel than a hotel. It was way overpriced. It was worth about half of what was charged.
The pool was the only really good thing about this hotel
Stayed in July 2023
Reviewed: July 8, 2023
Brent
United States of AmericaConstruction.
Rooms and pool
Stayed in July 2023
Reviewed: July 7, 2023
Linda
NetherlandsThe staff is super friendly as well the rooms are great, clean and well designed
Stayed in July 2023
Reviewed: July 3, 2023
Anna
United States of AmericaIt was under construction. So you felt the impact with the dining services.
I loved the restaurant staff. She was so accommodating to my dietary needs.
Stayed in July 2023
Reviewed: June 30, 2023
Ediz
United States of AmericaParking was a challenge. Security should enforce cars that are parked in the middle of two spots.
Clean, upgraded, great location
Stayed in June 2023
Reviewed: June 28, 2023
Maya
United States of AmericaGreat location. Loved pool and restaurant with a variety of choices. Staff was friendly and nice.
Stayed in April 2023
Reviewed: June 26, 2023
Susan
United States of AmericaTheir electric vehicle chargers was not set up
pet friendly, great pool with a deep end
Stayed in June 2023
Reviewed: June 26, 2023
Stuart
United KingdomClean and spacious.
Great property despite the ongoing works, but tbh we never really noticed them.
Stayed in June 2023
Reviewed: June 23, 2023
Lisa
United States of AmericaConstruction noise. Still, not too bad.
Location, cleanliness, Friendly staff and service.
Stayed in June 2023
Reviewed: June 20, 2023
Anonymous
United States of Americawe booked our room three months in advance. we were give a room near the pool and the elevator. couldn’t sleep. why would any hotel have a room like this. I’ll never stay there and make sure that I tell everyone I know that it sucks. a big ripoff.
nothing to like.
Stayed in June 2023