• Reviewed: August 2, 2023

    Jennifer

    United States of America
    2.0
    “I probably would have had a better experience somewhere else for half the money.”
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    Their restaurant is under construction which really impacted our stay. Even though the pool area was still open, we went for a night swim and it was completely dark in the pool area. Kind of creepy out there with no lighting. Other guests also noticed and commented. Then we were woken up early in the morning to LOUD construction, pounding, hammering, drilling, and banging. No way to sleep in. It was so loud that I even recorded it. I’m not one to usually complain, but I feel that this stay was definitely not worth the money I spent. I could have stayed somewhere else for half the money, but I chose this one because I usually have a good experience there. Maybe you should lower your prices while under construction.

    We stay at this hotel every year for our Santa Cruz vacations. We usually love staying here, mainly for the pool area.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    Johannes

    Norway
    3.0
    “Disappointed! Did not meet our expectations”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms, renovations on premises which we were not aware of, more motel feeling than hotel. Poor value for money.

    Pool area was nice

    Stayed in August 2023

  • Reviewed: July 31, 2023

    Sergio

    United States of America
    6.0
    “Not worth the price”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had a bad smell, almost mold like. Window drapes had nasty stains, bathroom door and walls had stains. Bathroom door layout is not practical, noise and smells are too much for the room. Toilet paper is very bad.

    Nearby downtown and boardwalk

    Stayed in July 2023

  • Reviewed: July 30, 2023

    Veruschka

    United States of America
    8.0
    “Overall. the stay at the hotel was relaxing.”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights

    The prices of the meals are very expensive, i had to ask for towels multiple times before getting them ,finally.

    it was good .

    Stayed in July 2023

  • Reviewed: July 17, 2023

    Anonymous

    United States of America
    6.0
    “I would go look around before choosing this hotel again.”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were small for the price, really firm beds.

    Friendly staff, nice pool area

    Stayed in July 2023

  • Reviewed: July 8, 2023

    Nina

    United States of America
    2.0
    “Disappointing.”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    It was more like a motel than a hotel. It was way overpriced. It was worth about half of what was charged.

    The pool was the only really good thing about this hotel

    Stayed in July 2023

  • Reviewed: July 8, 2023

    Brent

    United States of America
    9.0
    Wonderful
    • Leisure trip
    • Group
    • Stayed 1 night
    • Submitted from a mobile device

    Construction.

    Rooms and pool

    Stayed in July 2023

  • Reviewed: July 7, 2023

    Linda

    Netherlands
    9.0
    “Great stay in Santa-Cruz”
    • Business trip
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff is super friendly as well the rooms are great, clean and well designed

    Stayed in July 2023

  • Reviewed: July 3, 2023

    Anna

    United States of America
    1 helpful vote
    3.0
    “I am an avid traveler and stay at many boutique hotels. It was a true disappointment. The phone (which was wireless) d”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    It was under construction. So you felt the impact with the dining services.

    I loved the restaurant staff. She was so accommodating to my dietary needs.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    Ediz

    United States of America
    10
    “Excellent place for short stay”
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was a challenge. Security should enforce cars that are parked in the middle of two spots.

    Clean, upgraded, great location

    Stayed in June 2023

  • Reviewed: June 28, 2023

    Maya

    United States of America
    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Loved pool and restaurant with a variety of choices. Staff was friendly and nice.

    Stayed in April 2023

  • Reviewed: June 26, 2023

    Susan

    United States of America
    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Stayed 1 night

    Their electric vehicle chargers was not set up

    pet friendly, great pool with a deep end

    Stayed in June 2023

  • Reviewed: June 26, 2023

    Stuart

    United Kingdom
    2 helpful votes
    8.0
    “Fantastic hotel”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and spacious.

    Great property despite the ongoing works, but tbh we never really noticed them.

    Stayed in June 2023

  • Reviewed: June 23, 2023

    Lisa

    United States of America
    8.0
    “Clean!!”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Construction noise. Still, not too bad.

    Location, cleanliness, Friendly staff and service.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    Anonymous

    United States of America
    1.0
    “over priced and noisy.”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    we booked our room three months in advance. we were give a room near the pool and the elevator. couldn’t sleep. why would any hotel have a room like this. I’ll never stay there and make sure that I tell everyone I know that it sucks. a big ripoff.

    nothing to like.

    Stayed in June 2023