Reviewed: August 11, 2023
Eric
United States of AmericaThe overall attitude of the front desk employees as well as the singular Valet employee that we experienced were beyond poor. The lack of professionalism and respect spoke volumes.
Stayed in August 2023
Reviewed: August 10, 2023
Dianna
United States of AmericaIt was dirty ,extremely small and a ugly hotel
The manager was apologetic and accomidating
Stayed in August 2023
Reviewed: August 10, 2023
Jeff
United States of AmericaSuper dirty hallways, like hasn't been vacuumed in over a month dirty. Beds are ok, air conditioning in the wall is questionable, but gets by. Yellow round soap is terrible.
Location and price
Stayed in August 2023
Reviewed: August 9, 2023
Robert
United States of AmericaThe light switch didn’t work. The tv didn’t work. The fridge didn’t work well. Worst of all, it was August and the A/C didn’t work right. Then to top it all off, the shower head had leaks spraying in all directions and left me an enormous puddle on the bathroom floor.
Stayed in August 2023
Reviewed: August 7, 2023
Lauren
United KingdomCleanliness of room. Facilities.
Great location.
Stayed in August 2023
Reviewed: August 7, 2023
Randi
United States of AmericaThe rooms were uncomfortable, the shower barely worked and the water pressure was awful. There were cockroaches everywhere and when we had a question about being double charged for the security deposit the staff was unable to help.
The only good thing about the property is the location.
Stayed in August 2023
Reviewed: August 7, 2023
Anonymous
United States of AmericaCharged for parking $45 for a paying guest. Valet parking only. Got bites after sleeping that night from room.
No outlet to use for charging phone. Only outlet visible was near sink that wouldn’t hold in a plug.
Stayed in July 2023
Reviewed: August 7, 2023
Kristyn
United States of AmericaRoom smelled horrible. It was a blend of mold and dust. The curtains were dirty and the shower curtain was torn. The pillow and bed were so hard and there was no blanket, just sheets. The afternoon of the second day there the water was not working. Apparently it was not just my room but the bar also. Never did find out what happened. Disappointed since I could not take a shower before a night out on town.
The bar was adorable with all the eclectic lanterns and the amazing view and fantastic bartender. The location was amazing too.
Stayed in August 2023
Reviewed: August 6, 2023
Lea
United States of AmericaFloors were really dirty and soap was extremely drying (best to bring own bath toiletries). Bed was really hard, windows were broken and not child-friendly and TV old. Not many amenities (housekeeping/other requests upon request). Also a little noisy due to flight path overhead.
Appreciate the Genius member free upgrade to a King Deluxe which was extra spacious. Location was also SUPER convenient and centrally located to a lot of the best restaurants and attractions.
Stayed in August 2023
Reviewed: August 6, 2023
Gutierrez
United States of Americathe ac didn't work all night was hot and humid
breakfast was good. staff was nice
Stayed in August 2023
Reviewed: August 6, 2023
Daniel
FinlandThe reception staff is ok, some better than others. Overall a better hospital lift would be in place, few knew or could recommend good restaurants in the area or closest hop on hop off buss stop. Valet parking is very bad, the moves and damaged the car, and failed to inform us about it.
Close to little Italy and all the good restaurants and cocktail bars.
Stayed in August 2023
Reviewed: August 6, 2023
Greg
United States of AmericaNeeds to clarify that the pool is only built for one small child at a time. Very deceiving photos.
Stayed in July 2023
Reviewed: August 5, 2023
Daniel
United States of AmericaThe parking fee obscured
Location was good
Stayed in July 2023
Reviewed: August 5, 2023
Ahmed
Saudi ArabiaFOUND BIG SPIDER INSIDE THE ROOM!,
Stayed in August 2023
Reviewed: August 5, 2023
Francisco
United States of AmericaOur room 413 had a leak on the restroom ceiling fan, restroom door didn’t close, TV remote wasn’t working, staff didn’t help when help was requested at 1:30am and we even got bed bugs now due to poor room hygiene. NEVER EVER AGAIN AT THIS HOTEL or any other in a while.
To be honest just location.
Stayed in July 2023