• Reviewed: August 11, 2023

    Eric

    United States of America
    3.0
    Poor
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    The overall attitude of the front desk employees as well as the singular Valet employee that we experienced were beyond poor. The lack of professionalism and respect spoke volumes.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    Dianna

    United States of America
    3.0
    “Would never return”
    • Leisure trip
    • Couple
    • Stayed 2 nights

    It was dirty ,extremely small and a ugly hotel

    The manager was apologetic and accomidating

    Stayed in August 2023

  • Reviewed: August 10, 2023

    Jeff

    United States of America
    6.0
    “Wish it were cleaner”
    • Business trip
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    Super dirty hallways, like hasn't been vacuumed in over a month dirty. Beds are ok, air conditioning in the wall is questionable, but gets by. Yellow round soap is terrible.

    Location and price

    Stayed in August 2023

  • Reviewed: August 9, 2023

    Robert

    United States of America
    1.0
    “Valet: excellent. Front desk: excellent. Maintainence: terrible.”
    • Leisure trip
    • Solo traveler
    • Stayed 6 nights
    • Submitted from a mobile device

    The light switch didn’t work. The tv didn’t work. The fridge didn’t work well. Worst of all, it was August and the A/C didn’t work right. Then to top it all off, the shower head had leaks spraying in all directions and left me an enormous puddle on the bathroom floor.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    Lauren

    United Kingdom
    5 helpful votes
    5.0
    “Has potential, needs updating.”
    • Leisure trip
    • Solo traveler
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleanliness of room. Facilities.

    Great location.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    Randi

    United States of America
    1.0
    “Wouldn’t stay here again.”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were uncomfortable, the shower barely worked and the water pressure was awful. There were cockroaches everywhere and when we had a question about being double charged for the security deposit the staff was unable to help.

    The only good thing about the property is the location.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    Anonymous

    United States of America
    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    Charged for parking $45 for a paying guest. Valet parking only. Got bites after sleeping that night from room.

    No outlet to use for charging phone. Only outlet visible was near sink that wouldn’t hold in a plug.

    Stayed in July 2023

  • Reviewed: August 7, 2023

    Kristyn

    United States of America
    5.0
    “I will be back for location, but will make sure to change rooms if I have a the same problem.”
    • Leisure trip
    • Travelers with friends
    • Stayed 2 nights
    • Submitted from a mobile device

    Room smelled horrible. It was a blend of mold and dust. The curtains were dirty and the shower curtain was torn. The pillow and bed were so hard and there was no blanket, just sheets. The afternoon of the second day there the water was not working. Apparently it was not just my room but the bar also. Never did find out what happened. Disappointed since I could not take a shower before a night out on town.

    The bar was adorable with all the eclectic lanterns and the amazing view and fantastic bartender. The location was amazing too.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Lea

    United States of America
    7.0
    “Great location and good value relative to local options”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    Floors were really dirty and soap was extremely drying (best to bring own bath toiletries). Bed was really hard, windows were broken and not child-friendly and TV old. Not many amenities (housekeeping/other requests upon request). Also a little noisy due to flight path overhead.

    Appreciate the Genius member free upgrade to a King Deluxe which was extra spacious. Location was also SUPER convenient and centrally located to a lot of the best restaurants and attractions.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Gutierrez

    United States of America
    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    the ac didn't work all night was hot and humid

    breakfast was good. staff was nice

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Daniel

    Finland
    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    The reception staff is ok, some better than others. Overall a better hospital lift would be in place, few knew or could recommend good restaurants in the area or closest hop on hop off buss stop. Valet parking is very bad, the moves and damaged the car, and failed to inform us about it.

    Close to little Italy and all the good restaurants and cocktail bars.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    Greg

    United States of America
    6.0
    “Alright”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs to clarify that the pool is only built for one small child at a time. Very deceiving photos.

    Stayed in July 2023

  • Reviewed: August 5, 2023

    Daniel

    United States of America
    2 helpful votes
    1.0
    “When you think your getting a discount and the parking bumps it up to the price of alltheotherhotels”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking fee obscured

    Location was good

    Stayed in July 2023

  • Reviewed: August 5, 2023

    Ahmed

    Saudi Arabia
    3 helpful votes
    7.0
    Good
    • Leisure trip
    • Family with young children
    • Stayed 2 nights

    FOUND BIG SPIDER INSIDE THE ROOM!,

    Stayed in August 2023

  • Reviewed: August 5, 2023

    Francisco

    United States of America
    1.0
    “Worst hotel decision”
    • Leisure trip
    • Family with young children
    • Stayed 1 night
    • Submitted from a mobile device

    Our room 413 had a leak on the restroom ceiling fan, restroom door didn’t close, TV remote wasn’t working, staff didn’t help when help was requested at 1:30am and we even got bed bugs now due to poor room hygiene. NEVER EVER AGAIN AT THIS HOTEL or any other in a while.

    To be honest just location.

    Stayed in July 2023