• Reviewed: July 28, 2023

    Williams

    United States of America
    3.0
    “Overall, I had higher expectations and impecable amenities”
    • Leisure trip
    • Family with young children
    • Stayed 4 nights

    Small things like the bathtub stopper didn't work and made some noise, I had to request maintenance and they were literally planning to replace the stopper. Iron didn't work. The room's size was uneven, some bigger some smaller, I got smaller my family member got bigger (same price). I had street noise and commercial lights. I had to ask to move to another room and was moved. Overall, I had higher expectations and impeccable amenities.

    Modern style and luxury

    Stayed in July 2023

  • Reviewed: June 23, 2023

    Maya

    Spain
    2.0
    “No service”
    • Leisure trip
    • Couple
    • Stayed 6 nights
    • Submitted from a mobile device

    House keeping

    Big room

    Stayed in June 2023

  • Reviewed: April 2, 2023

    Jade

    United States of America
    1.0
    “didn’t get a chance to I will visit the Miami location I’m sure their more welcoming”
    • Leisure trip
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    I feel like I was racially profiled at this location I had a booking had a issue couldn’t check in on time the lady who helped me was very nice until I came back in the morning and they told me they were full even though I had a reservation

    the property was very nice

    Stayed in March 2023

  • Reviewed: February 8, 2023

    Marcus

    United States of America
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    The view.

    Stayed in January 2023

  • Reviewed: October 21, 2022

    Wadie

    Morocco
    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Stayed 5 nights
    • Submitted from a mobile device

    the Hotel is getting old, to many homeless people around the area

    the lighting in the room, the Confort of the bed and the quality of Tv System

    Stayed in October 2022

  • Reviewed: August 20, 2022

    Rommel

    United States of America
    8.0
    “wish it could have been more than a one night stay”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Club Lounge and Club Lounge staff

    Stayed in August 2022

  • Reviewed: July 29, 2022

    Zafar

    United States of America
    5.0
    “it was ok”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights
    • Submitted from a mobile device

    a lot of homeless people and less police. property on the side … jw marriot was out shinning it.

    it was ok. it was a 4 start not a 5 star. rooms were ok. for the rate it should’ve been wow

    Stayed in July 2022

  • Reviewed: July 5, 2022

    Joshua

    United States of America
    9.0
    “The best people you could want in hotel staffing. shoutout to Alonzo at the poolside bar and every single person in the”
    • Leisure trip
    • Solo traveler
    • Stayed 3 nights
    • Submitted from a mobile device

    the tv was not properly set up when I got there - like it was left abandoned halfway through tech work. the remote control for the tv had terrible buttons and poor response time between pushing the button and seeing it affect what was on screen. basically, there’s no in-room entertainment unless you bring your own.

    there was convenience, there was quiet, there was public, there was private. I spent an entire weekend here and never left the building. And I didn’t even get around to everything available.

    Stayed in July 2022

  • Reviewed: July 4, 2022

    アンドリュー

    Japan
    5.0
    “Underwhelming with lackluster service”
    • Business trip
    • Group
    • Stayed 3 nights
    • Submitted from a mobile device

    I'm not sure if this is a common practice here or if we just got unlucky, but we ran into a lot of issues during our stay. The bathtub didn't work for the first 4 days and they only finally came up to fix it 2 hours before our checkout. On Friday morning (between 6am all the way up until 10am) the front desk was unreachable. We would try calling from the in-room phones and they would never answer. This happened several times throughout the stay, and ultimately we were never able to get a hold of them. Overall I was a bit surprised at the quality of service since I've stayed here in the past. Maybe things have just changed since my last visit or I was just unlucky.

    Nice location with a generally comfortable room.

    Stayed in July 2022

  • Reviewed: July 4, 2022

    Ricky

    United States of America
    1 helpful vote
    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Stayed 2 nights
    • Submitted from a mobile device

    Atmosphere and workers were amazing 👏 jojo from da pool was amazing very helpful and very attentive

    Stayed in July 2022

  • Reviewed: June 30, 2022

    Verity

    United Kingdom
    10
    “great”
    • Business trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    more signs for the lifts and milk rather than creamer for the tea.

    pool and super friendly

    Stayed in June 2022

  • Reviewed: June 18, 2022

    Dr

    United States of America
    23 helpful votes
    10
    “relaxing and tranquil”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    cleanliness and location

    Stayed in June 2022

  • Reviewed: May 12, 2022

    Delvon

    United States of America
    5.0
    “Not good for the cost I paid”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Order of the restroom smelled like mildew the bed was very long moy

    I didn’t eat

    Stayed in May 2022

  • Reviewed: May 1, 2022

    Claudia

    Brazil
    1 helpful vote
    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Stayed 3 nights
    • Submitted from a mobile device

    do lounge e dos quartos!

    Stayed in May 2022

  • Reviewed: April 7, 2022

    Alice

    United States of America
    10
    “Everyone was so friendly and helpful and made our stay even more special than it already was!”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights

    The doors in the bathroom tended to stick and were difficult to open.

    Stayed in April 2022