Reviewed: 14 August 2023
Dinara
United StatesNothing , everything is perfect!
Perfect hotel for gateway vocation! Great location and close to everything we wanted to visit in LA. Very comfortable bed , nicely decorated big room, huge bathroom and amazing view from the balcony. The pool is big with wonderful city view! All staff are very friendly and helpful, concierge and front desk staff are always welcome and nice! We got an upgrade for our booking which was really surprising and amazing! Complimentary breakfast with different options was really good! Definitely will come back and stay again at this beautiful hotel. Highly recommend!!!
Stayed in August 2023
Reviewed: 13 August 2023
Matthew
SwitzerlandThe pool bar closed too early!
A spotless Art déco style hôtel with bar. The staff were friendly and helpful. The hotel was a short walk to bars and restaurants and near the Sunset Plaza. A great complimentary breakfast too.
Stayed in August 2023
Reviewed: 12 August 2023
Hartman
United StatesNot enough chairs at the pool
Just got back from a long weekend in LA. We thoroughly enjoyed our stay at the London , perfectly located, wonderful complimentary breakfast and the staff made especially the Manager Patricia, made things right when we had an issue at the rooftop pool. Highly recommend!
Stayed in August 2023
Reviewed: 9 August 2023
Jennifer
CanadaWe stayed in the Chelsea Suite. Tons of room, comfortable and nice view of the city.
Stayed in August 2023
Reviewed: 9 August 2023
Josephine
AustraliaNothing - we loved it all!
Everything about this hotel was amazing. It completely exceeded expectations. The rooms were super comfortable, breakfast was delightful, staff were friendly and helpful and the pool area was top notch. Couldn't fault this hotel in anyway, we loved every minute of our stay here.
Stayed in July 2023
Reviewed: 8 August 2023
Caroline
United StatesSome rooms are better than others. I was moved twice which meant I had to tip bellhops twice for something that wasn't of my doing. First room had consistent rattling air conditioner. Second room was adjoining with a family that had a kid with a high pitched voice that would not stop talking, even at 12:39 AM. The kid also opened and slammed the door over and over. The hotel finally moved me to a One Bedroom Gate Suite and it was quiet and I was able to work and sleep perfectly! I will book that level suite from now on.
The staff were all very friendly! Food in restaurant was excellent. I ate at the hotel every meal while there. Two friends visited me and they loved the food too. The pool area is awesome and the room views were exceptional.
Stayed in August 2023
Reviewed: 8 August 2023
Ossama
KuwaitBreakfast does not include thing for kids then if we want to order pan cake or waffle , it was with extra money
Comfortable and clean. Room was specious . Staff were friendly . Location was great
Stayed in August 2023
Reviewed: 7 August 2023
Mervi
FinlandBalcony door was not closing properly. Called maintenance and they fixed it quickly. But the narrow space appeared again with wind blowing in.
Very nice English style hotel. Very friendly staff. Food allergies nicely captured with dinner, but nfortunately the breakfast selection was not that good for one with food allergies. French speaking lady at dinner gave an extraordinarily nice feeling. Valet parking worked nicely.
Stayed in June 2023
Reviewed: 7 August 2023
Marjan
AustraliaBreakfast options limited. Rooms dated. Although bathroom was beautiful, shower-head sprayed all over the bathroom floor creating puddles in front of vanity.
Location was great. Staff were very helpful and friendly.
Stayed in July 2023
Reviewed: 6 August 2023
Lucy
United KingdomBuffet breakfast - food was great but it's like a feeding zoo so time it early it late. The staff were incredible dealing with it all
The size of the rooms, having a balcony, really good bathrooms and coffee making facilities in the room
Stayed in August 2023
Reviewed: 5 August 2023
Goli-michelle
United KingdomThe staff at check in were not very welcoming and seemed miserable to be there
Lovely big rooms and a beautiful small rooftop pool area
Stayed in August 2023
Reviewed: 1 August 2023
Roberto
SwitzerlandWell the hotel is off course pricy but almost all you get is worth it. Maybe 65 USD parking x day is too much . Also delivery at the room 20usd seems a bit exaggerated.
Excellent room big and comfy. The room was so big that we managed to fit 3 big suitcases. Roof top extraordinary and relaxing . Food also high quality.
Stayed in July 2023
Reviewed: 1 August 2023
Natalie
United StatesOverall the hotel and room felt like it needed some sprucing up. There were visible scuff marks on the hallway walls, some stains on the furniture, and a musty smell in the room when we arrived. The breakfast was also really underwhelming, the coffee was bad and the food itself quite sad.
The room itself and bathroom were really spacious and it was great to have a little balcony. The location was convenient to drive to the attractions we were interested in. It was great to have the pool on a hot day and we had no issue getting a cot with an umbrella.
Stayed in July 2023
Reviewed: 28 July 2023
Gemma
United KingdomI didn’t think it had a great restaurant choice
Location/staff
Stayed in July 2023
Reviewed: 26 July 2023
Marc
SwitzerlandThe bill
It's a nice hotel, staff is helpful and friendly. I'll be back
Stayed in July 2023